Important information
Sony Consumer Web site
At
www.sonymobile.com/support
there is a support section where
help and tips are only a few clicks away. Here you will find the latest
computer software updates and tips on how to use your product
more efficiently.
Service and support
You have access to a portfolio of exclusive service advantages
such as:
•
Global and local Web sites providing support.
•
A global network of Contact Centers.
•
An extensive network of Sony service partners.
•
A warranty period. Learn more about the warranty conditions in
the
Limited warranty
section.
At
www.sonymobile.com/support
, you can find the latest support
tools and information. For operator-specific services and features,
please contact your network operator.
You can also contact our Contact Centers. If your country/region
is not represented in the list below, please contact your local
dealer. (Calls are charged according to national rates, including
local taxes, unless the phone number is a toll-free number.)
If your product needs service, please contact the dealer from
whom it was purchased, or one of our service partners. For
warranty claims, save proof of purchase.
Guidelines for Safe and Efficient Use
Please follow these guidelines. Failure to do so might entail a
potential health risk or product malfunction. If in doubt as to
its proper function, have the product checked by a certified service
partner before charging or using it.
Recommendations for care and safe use of our products
•
Handle with care and keep in a clean and dust-free place.
•
Warning!
May explode if disposed of in fire.
•
Do not expose to liquid or moisture or excess humidity.
•
For optimum performance, the product should not be
operated in temperatures below -10°C(+14°F) or above
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+45°C(+113°F). Do not expose the battery to
temperatures above +60°C(+140°F).
•
Do not expose to flames or lit tobacco products.
•
Do not drop, throw or try to bend the product.
•
Do not paint or attempt to disassemble or modify the
product. Only Sony authorised personnel should perform
service.
•
Consult with authorised medical staff and the instructions of the
medical device manufacturer before using the product near
pacemakers or other medical devices or equipment.
•
Discontinue use of electronic devices, or disable the radio
transmitting functionality of the device, where required or
requested to do so.
•
Do not use where a potentially explosive atmosphere exists.
•
Do not place the product, or install wireless equipment, in the
area above an air bag in a car.
•
Caution:
Cracked or broken displays may create sharp edges or
splinters that could be harmful upon contact.
•
Do not use the Bluetooth Headset in positions where it is
uncomfortable or will be subject to pressure.
Children
Warning!
Keep out of the reach of children. Do not allow
children to play with mobile phones or accessories. They
could hurt themselves or others. Products may contain small parts
that could become detached and create a choking hazard.
Power supply (Charger)
Connect the charger to power sources as marked on the product.
Do not use outdoors or in damp areas. Do not alter or subject the
cord to damage or stress. Unplug the unit before cleaning it. Never
alter the plug. If it does not fit into the outlet, have a proper outlet
installed by an electrician. When a power supply is connected there
is a small drain of power. To avoid this small energy waste,
disconnect the power supply when the product is fully charged.
Use of charging devices that are not Sony branded may pose
increased safety risks.
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Battery
New or idle batteries can have short-term reduced capacity. Fully
charge the battery before initial use. Use for the intended purpose
only. Charge the battery in temperatures b5°C(+41°F) and
+45°C(+113°F). Do not put the battery into your mouth. Do not let
the battery contacts touch another metal object. Turn off the
product before removing the battery. Performance depends on
temperatures, signal strength, usage patterns, features selected
and voice or data transmissions. Only Sony service partners should
remove or replace built-in batteries. Use of batteries that are not
Sony branded may pose increased safety risks. Replace the battery
only with another Sony battery that has been qualified with the
product per the standard IEEE-1725. Use of an unqualified battery
may present a risk of fire, explosion, leakage or other hazard.
Personal medical devices
Mobile phones may affect implanted medical equipment. Reduce
risk of interference by keeping a minimum distance of
15 cm(6 inches) between the phone and the device. Use the phone
at your right ear. Do not carry the phone in your breast pocket. Turn
off the phone if you suspect interference. For use in proximity to
personal medical devices, please consult a physician and the
device manufacturer.
Driving
Some vehicle manufacturers forbid the use of phones in their
vehicles unless a handsfree kit with an external antenna supports
the installation. Check with the vehicle manufacturer's
representative to be sure that the mobile phone or Bluetooth
handsfree will not affect the electronic systems in the vehicle. Full
attention should be given to driving at all times and local laws and
regulations restricting the use of wireless devices while driving must
be observed.
GPS/Location based functions
Some products provide GPS/Location based functions. Location
determining functionality is provided “As is” and “With all faults”.
Sony does not make any representation or warranty as to the
accuracy of such location information.
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Use of location-based information by the device may not be
uninterrupted or error free and may additionally be dependent on
network service availability. Please note that functionality may be
reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which causes
distraction from driving.
Emergency calls
Calls cannot be guaranteed under all conditions. Never rely solely
upon mobile phones for essential communication. Calls may not be
possible in all areas, on all networks, or when certain network
services and/or phone features are used.
Antenna
Use of antenna devices not marketed by Sony could damage the
phone, reduce performance, and produce SAR levels above the
established limits. Do not cover the antenna with your hand as this
affects call quality, power levels and can shorten talk and standby
times.
Radio Frequency (RF) exposure and Specific Absorption
Rate (SAR)
When the phone or Bluetooth handsfree is turned on, it emits low
levels of radio frequency energy. International safety guidelines
have been developed through periodic and thorough evaluation of
scientific studies. These guidelines establish permitted levels of
radio wave exposure. The guidelines include a safety margin
designed to assure the safety of all persons and to account for any
variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio
frequency energy absorbed by the body when using a mobile
phone. The SAR value is determined at the highest certified power
level in laboratory conditions, but because the phone is designed to
use the minimum power necessary to access the chosen network,
the actual SAR level can be well below this value. There is no proof
of difference in safety based on difference in SAR value.
Products with radio transmitters sold in the US must be certified
by the Federal Communications Commission (FCC). When required,
tests are performed when the phone is placed at the ear and when
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worn on the body. For body-worn operation, the phone has been
tested when positioned a minimum of 15 mm from the body without
any metal parts in the vicinity of the phone or when properly used
with an appropriate Sony accessory and worn on the body. When
operating with “Hotspot” functionality engaged, a separation
distance of 10mm was used.
For more information about SAR and radio frequency exposure,
go to:
www.sonymobile.com/health
.
Flight mode
Bluetooth and WLAN functionality, if available in the device, can be
enabled in Flight mode but may be prohibited onboard aircraft or in
other areas where radio transmissions are prohibited. In such
environments, please seek proper authorisation before enabling
Bluetooth or WLAN functionality even in Flight mode.
Malware
Malware (short for malicious software) is software that can harm the
mobile phone or other computers. Malware or harmful applications
can include viruses, worms, spyware, and other unwanted
programs. While the device does employ security measures to
resist such efforts, Sony does not warrant or represent that the
device will be impervious to the introduction of malware. You can
however reduce the risk of malware attacks by using care when
downloading content or accepting applications, refraining from
opening or responding to messages from unknown sources, using
trustworthy services to access the Internet, and only downloading
content to the mobile phone from known, reliable sources.
Accessories
Use only Sony branded original accessories and certified service
partners. Sony does not test third-party accessories. Accessories
may influence RF exposure, radio performance, loudness, electric
safety and other areas. Third-party accessories and parts may pose
a risk to your health or safety or decrease performance.
Accessible Solutions/Special Needs
In the US, compatible Sony Xperia phones may offer compatibility
with TTY terminals (with use of necessary accessory). For more
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information call the Sony Special Needs Center on 877 878 1996
(TTY) or 877 207 2056 (voice), or go to
www.sonyericsson-snc.com
.
Disposal of old electrical and electronic equipment and
battery
This symbols on the electronic product or on its packaging
indicates that the electronic product inclusive the battery should
not be treated as household waste. Instead it should be handed
over to the applicable collection point for the recycling of electrical
and electronic equipment. Do not attempt to remove internal
batteries. Internal batteries shall be removed only by a waste
treatment facility or trained service professional.
By ensuring this product is disposed of correctly, you will help
prevent potential negative consequences for the environment and
human health, which could otherwise be caused by inappropriate
waste handling of this product. The recycling of materials will help
to conserve natural resources. For more detailed information about
recycling of this product, please contact your local city office, your
household waste disposal service or the shop where you
purchased the product, by calling a Sony Contact Center or at
www.sonymobile .com/recycling
.
Memory card
If the product comes complete with a removable memory card, it is
generally compatible with the handset purchased but may not be
compatible with other devices or the capabilities of their memory
cards. Check other devices for compatibility before purchase or
use. If the product is equipped with a memory card reader, check
memory card compatibility before purchase or use.
Memory cards are generally formatted prior to shipping. To
reformat the memory card, use a compatible device. Do not use the
standard operating system format when formatting the memory
card on a PC. For details, refer to the operating instructions of the
device or contact customer support.
SIM card
If your phone is equipped with a standard-sized SIM card slot,
inserting an incompatible SIM card (for example, a micro SIM card,
a micro SIM card with a non-Sony adapter, or a standard SIM card
cut into a micro SIM card size) in the SIM card slot may damage
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your SIM card or your phone permanently. Sony does not warrant
and will not be responsible for any damage caused by use of
incompatible or modified SIM cards.
For Devices Supporting 3D Viewing capabilities
In viewing 3D images shot with this phone on a 3D-compatible
monitor, you may experience discomfort in the form of eye strain,
fatigue, or nausea. To prevent these symptoms, we recommend
that you take regular breaks. However, you need to determine for
yourself the length and frequency of breaks you require, as they
vary according to the individual. If you experience any type of
discomfort, stop viewing the 3D images until you feel better, and
consult a physician as necessary. Also refer to the operating
instructions supplied with the device or software you have
connected or are using with this phone. Note that a child’s eyesight
is still at the development stage (particularly children below the age
of 6). Consult a pediatrician or ophthalmologist before letting your
child view 3D images, and make sure he/she observes the above
precautions when viewing such images.
Warning!
If the device requires an adapter for insertion into the handset or
another device, do not insert the card directly without the required
adapter.
Precautions on memory card use
•
Do not expose the memory card to moisture.
•
Do not touch terminal connections with your hand or any metal
object.
•
Do not strike, bend, or drop the memory card.
•
Do not attempt to disassemble or modify the memory card.
•
Do not use or store the memory card in humid or corrosive
locations or in excessive heat such as a closed car in summer, in
direct sunlight or near a heater, etc.
•
Do not press or bend the end of the memory card adapter with
excessive force.
•
Do not let dirt, dust, or foreign objects get into the insert port of
any memory card adapter.
•
Check you have inserted the memory card correctly.
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•
Insert the memory card as far as it will go into any memory card
adapter needed. The memory card may not operate properly
unless fully inserted.
•
We recommend that you make a backup copy of important data.
We are not responsible for any loss or damage to content you
store on the memory card.
•
Recorded data may be damaged or lost when you remove the
memory card or memory card adapter, turn off the power while
formatting, reading or writing data, or use the memory card in
locations subject to static electricity or high electrical field
emissions.
Protection of personal information
Erase personal data before disposing of the product. To delete
data, perform a master reset. Deleting data from the phone memory
does not ensure that it cannot be recovered. Sony does not warrant
against recovery of information and does not assume responsibility
for disclosure of any information even after a master reset.
Loudness warning!
Avoid volume levels that may be harmful to your hearing.
End User Licence Agreement
Software delivered with this device and its media is owned by Sony
Mobile Communications AB, and/or its affiliated companies and its
suppliers and licensors.
Sony grants you a non-exclusive limited licence to use the
Software solely in conjunction with the Device on which it is
installed or delivered. Ownership of the Software is not sold,
transferred or otherwise conveyed.
Do not use any means to discover the source code or any
component of the Software, reproduce and distribute the Software,
or modify the Software. You are entitled to transfer rights and
obligations to the Software to a third party, solely together with the
Device with which you received the Software, provided the third
party agrees in writing to be bound by the terms of this Licence.
This licence exists throughout the useful life of this Device. It can
be terminated by transferring your rights to the Device to a third
party in writing.
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Failure to comply with any of these terms and conditions will
terminate the licence immediately.
Sony and its third party suppliers and licensors retain all rights,
title and interest in and to the Software. To the extent that the
Software contains material or code of a third party, such third
parties shall be beneficiaries of these terms.
This licence is governed by the laws of Sweden. When
applicable, the foregoing applies to statutory consumer rights.
In the event Software accompanying or provided in conjunction
with your device is provided with additional terms and conditions,
such provisions shall also govern your possession and usage of the
Software.
Export regulations
Export regulations: Goods delivered under this Agreement may be
the subject to import and export regulations of the European Union,
the United States and other countries. Purchaser will comply with
these applicable laws and regulations and will obtain and maintain
any export and import license required for the delivery of goods to
Purchaser under this Agreement. Without limiting the foregoing,
and as an example, Purchaser will not knowingly export or re-
export goods to destinations identified pursuant to Articles in
Chapter II of European Council Regulation (EC) 428/2009 and
specifically, and without limitation, Purchaser will also comply with
U.S. government Export Administration Regulations (“EAR”, 15
C.F.R. §§ 730-774, http://www.bis.doc.gov/) administered by
Department of Commerce, Bureau of Industry and Security and
economic sanctions regulations (30 C.F.R. §§ 500 et. seq., http://
www.treas.gov/offices/enforcement/ofac/) administered by the U.S.
Department of Treasury, Office of Foreign Assets Control.
Limited Warranty
Sony Mobile Communications AB, SE-221 88 Lund, Sweden,
(Sony) or its local affiliated company, provides this Limited Warranty
for your mobile phone, original accessory delivered with your
mobile phone, and/or your mobile computing product (hereinafter
referred to as “Product”).
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Should your Product need warranty service, please return it to
the dealer from whom it was purchased, or contact your local Sony
Contact Center (national rates may apply) or visit
www.sonymobile.com
to get further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sony warrants
this Product to be free from defects in design, material and
workmanship at the time of its original purchase by a consumer.
This Limited Warranty will last for a period of two (2) years as from
the original date of purchase of the Product for your mobile phone,
and for a period of one (1) year following the original purchase date
of the Product for all original accessories (such as the battery,
charger or handsfree kit) which may be delivered with your mobile
phone.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sony authorised distributors or service partners, in
the country/region* where you purchased the Product, will, at their
option, either repair or replace the Product in accordance with the
terms and conditions stipulated herein.
Sony and its service partners reserve the right to charge a
handling fee if a returned Product is found not to be under warranty
according to the conditions below.
Please note that some of your personal settings, downloads and
other information may be lost when your Sony Product is repaired
or replaced. At present, Sony may be prevented by applicable law,
other regulation or technical restrictions from making a backup
copy of certain downloads. Sony does not take any responsibility
for any lost information of any kind and will not reimburse you for
any such loss. You should always make backup copies of all the
information stored on your Sony Product such as downloads,
calendar and contacts before handing in your Sony Product for
repair or replacement.
Conditions
1.
This Limited Warranty is valid only if the original proof of purchase
for this Product issued by a Sony authorised dealer specifying the
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www.sonymobile.com
Sony Mobile Communications AB
SE-221 88 Lund, Sweden
1222-9269.9
June 27, 2012 15:00:07
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