5
GB
GB
Troubleshooting
General troubleshooting for issues like: black
screen, no sound, frozen picture, TV does not
respond, or network is lost, do the following
steps.
1
Restart your TV by pressing the power button
on the remote control for about five seconds.
The TV will restart. If the TV does not recover,
try unplugging the mains lead then press the
power button on the TV and release it. Wait
for two minutes, and plug in the mains lead.
Or, press the power button on the TV for
about 40 seconds until the TV turns off.
2
Refer to the Help menu by pressing
HELP
on
the remote control.
3
Connect your TV to the Internet and perform
a software update. Sony recommends you to
keep your TV software updated. Software
updates provide new features and
performance improvements.
4
Visit Sony support website (information
provided at the end of this manual).
When you plug in the TV, the TV may not be
able to turn on for a while even if you press
the power button on the remote control or
the TV.
It takes time to initialize the system. Wait for about
one minute, then operate it again.
The remote control does not function.
• Replace the batteries.
The parental lock password has been
forgotten.
• Enter 9999 for the PIN and enter the new PIN.
Specifications
System
Panel system: LCD (Liquid Crystal Display) Panel,
LED Backlight
TV system: Depend on your country/area
selection/TV model
Analogue: B/G, D/K, I
Digital: DVB-T/DVB-C/DVB-T2
Satellite: DVB-S/DVB-S2
Colour system: PAL/SECAM
Channel coverage: Depend on your country/
area selection/TV model
Analogue: UHF/VHF/Cable
Digital: UHF/VHF/Cable
Satellite: IF Frequency 950-2150 MHz
Sound output: 10 W + 10 W
Wireless technology
Protocol IEEE 802.11a/b/g/n/ac
Bluetooth® Version 5.1
Frequency band(s)
Input/Output jacks
Antenna (aerial)/cable
75 ohm external terminal for VHF/UHF
Satellite antenna
Female F Type Connector, 75 ohm.
DiSEqC 1.0, LNB 13 V/18 V & 22 kHz tone, Single
Cable Distribution EN50494.
For more information on
troubleshooting, refer to the
Help Guide.
Frequency range
Output power
Wireless LAN (TV)
2400-2483.5 MHz
5150-5250 MHz
5250-5350 MHz
5470-5725 MHz
5725-5875 MHz
< 20.0 dBm
< 23.0 dBm
< 23.0 dBm
< 30.0 dBm
< 13.98 dBm
Bluetooth® (TV)
2400-2483.5 MHz
< 10.0 dBm
Bluetooth® (Remote control)
2400-2483.5 MHz
< 10.0 dBm
