– 16 –
KV-2199XDK
RM-952
19
Additional Information
Snowy pictur
e
Noisy sound
Distorted pictur
e
Noisy sound
Good pictur
e
Noisy sound
No pictur
e
No sound
T
roubleshooting
If you find any pr
oblem while viewing your TV
, please check the following guide. If
any pr
oblem persists, contact your Sony dealer .
Possible cause
Symptom
Solutions
•
Check the antenna cable and connection
on the TV
, VCR and on the wall. (page 4)
•
P
ress SELECT until “MANUAL
PROGRAM” appears on the scr
een then
pr
eset the channel again. (page 9)
•
Check the antenna type (VHF/UHF).
Contact a Sony dealer for advice.
•
A
djust the antenna dir
ection. Contact a
Sony dealer for advice.
•
T
ry using a booster
.
•
T
urn of
f or disconnect the booster if it is
in use.
•
If the sound of some channels ar
e noisy
,
select the channel, then select the
appr
opriate TV system (TV SYS).
(page 10)
•
Check the power cor
d, antenna and the
VCR connections.
•
P
ress
u
(power).
•
P
ress
U
(main power) on the TV to turn
of
f the TV for about five seconds, then
turn it on again.
•
Connection is loose or the
cable is damaged.
•
Channel pr
esetting is
inappr
opriate or
incomplete.
•
The antenna type is
inappr
opriate.
•
The antenna dir
ection is
inappr
opriate.
•
Signal transmission is low
.
•
B
roadcast signals ar
e too
str
ong.
•
The TV system setting is
inappr
opriate.
•
The power cor
d, antenna
or VCR is not connected.
•
The TV is not turned on.
continued
Additional Information
20
Additional Information
Possible cause
Solutions
Good pictur
e
No sound
Dotted lines or stripes
Double images or
“ghosts”
No color
Abnormal color patches
Symptom
Tr
oubleshooting (continued)
•
P
ress
¸
+ to incr
ease the volume level.
•
P
ress
¤
to cancel the muting.
•
Do not use a hair dryer or other
equipment near the TV
.
•
A
djust the antenna dir
ection for
minimum interfer
ence. Contact a Sony
dealer for advice.
•
U
se a highly dir
ectional antenna.
•
U
se the fine tuning (FINE) function.
(page 10)
•
A
djust the antenna dir
ection. Contact a
Sony dealer for advice.
•
T
urn of
f or disconnect the booster if it is
in use.
•
P
ress SELECT until “COLOR” appears
on the scr
een, then pr
ess + or – to adjust
the color level. (page 15)
•
Pr
ess SELECT until “COL
SYS ” appears
on the scr
een, then check the color
system setting (usually set this to
“AUT
O”). (page 10).
•
Adjust the antenna dir
ection. Contact a
Sony dealer for advice.
•
Keep external speakers or other
electrical equipment away fr
om the TV
.
Do not move the TV while the TV is
turned on. Pr
ess
U
(main power) on
the TV to turn of
f the TV for about five
minutes, then turn it on again.
•
The volume level is too low
.
•
The sound is muted.
•
Ther
e is local interfer
ence
fr
om cars, neon signs, hair
dryers, power generators,
etc.
•
B
roadcast signals ar
e
reflected by nearby
mountains or buildings.
•
The antenna dir
ection is
inappr
opriate.
•
U
se of a booster is
inappr
opriate.
•
The color level setting is
too low
.
•
The color system setting is
inappr
opriate.
•
The antenna dir
ection is
inappr
opriate.
•
The magnetic disturbance
fr
om external speakers or
other equipment, or the
dir
ection of the earth’s
magnetic field may af
fect
the TV
.
