Ad
dit
iona
l Inf
o
rma
tion
69
GB
Playback
USB device
BRAVIA Internet Video
Symptom
Problems and solutions
The disc does not play.
• The region code on the BD/DVD does not match the system.
• Moisture has condensed inside the unit and may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
• The system cannot play a recorded disc that is not correctly finalized (page 71).
File names are not displayed
correctly.
• The system can only display ISO 8859-1-compliant character formats. Other
character formats may be displayed differently.
• Depending on the writing software used, the input characters may be displayed
differently.
A disc does not start playing
from the beginning.
• Resume play has been selected. Press OPTIONS and select [Play from start],
then press
.
Playback does not start from the
resume point where you last
stopped playing.
• The resume point may be cleared from memory depending on the disc when
– you open the disc tray.
– you disconnect the USB device.
– you play other content.
– you turn off the unit.
The language for the soundtrack/
subtitle or angles cannot be
changed.
• Try using the BD’s or DVD’s menu.
• Multi-lingual tracks/subtitles or multi-angles are not recorded on the BD or
DVD being played.
Bonus contents or other data that
are contained in a BD-ROM
cannot be played.
• Try the following:
1
Remove the disc.
2
Turn the system off.
3
Remove and
reconnect the USB device (page 35).
4
Turn the system on.
5
Insert the BD-
ROM with BONUSVIEW/BD-LIVE.
Symptom
Problems and solutions
The USB device is not
recognized.
• Try the following:
1
Turn the system off.
2
Remove and reconnect the USB
device.
3
Turn the system on.
• Make sure that the USB device is securely connected to the
(USB) port.
• Check if the USB device or a cable is damaged.
• Check if the USB device is on.
• If the USB device is connected via a USB hub, disconnect it and connect the
USB device directly to the unit.
Symptom
Problems and solutions
The picture/sound is poor/certain
programs display with a loss of
detail, especially during fast-
motion or dark scenes.
• Picture/sound quality may be poor depending on Internet content providers.
• Picture/sound quality may be improved by changing the connection speed.
Sony recommends a connection speed of at least 2.5 Mbps for standard-
definition video and 10 Mbps for high-definition video.
• Not all videos contain sound.
The picture is small.
• Press
X
to zoom in.