Sony AIBO Pal ERS-31L, User Manual

Page: 72 / 84

72
Troubleshooting
If you experience any of the following difficulties, use this troubleshooting guide
to correct the problem before contacting AIBO Customer Link. Refer to the
“AIBO” ERS-310 series Operating Instructions to check AIBO entirely and its
sensor condition in Clinic mode. Should the problem persist, contact the AIBO
Customer Link. (See page 3 for details on the AIBO Customer Support.)
Symptom • Remedy
AIBO does not move
even when you press the
pause button.
When you press the
pause button, the back
light flashes in green and
orange alternately, and a
warning sound is output.
• The battery pack is not installed to AIBO.
t
Insert the battery pack to AIBO (see page 29). After inserting
the battery pack into AIBO, press the pause button again to
cancel Pause mode.
• The battery power is low.
t
Recharge the battery pack or replace the battery pack with a
charged one.
• The temperature of the battery pack is abnormally high.
t Wait until the battery cools down.