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57
Troubleshooting
Troubleshooting
Why doesn’t the phone work the way I want?
Some problems require that you call your service
provider, but most problems you can correct
yourself. Before handing your phone in for repair,
copy your saved content and information to another
device as it may be lost during repair. For more
support go to
Grey menu options
The service may not be activated or your
subscription does not support the function.
Contact your network operator.
The phone is working slowly
Delete unwanted content and then restart the
phone.
No indication of charging
The battery is empty or has not been used for
a long time. It may take up to 30 minutes before
the battery icon appears.
The phone cannot be turned on
The battery is discharged
.
Charging a non Sony Ericsson battery
.
The wrong menu language is shown
16 To change the phone language
Master reset
Delete your settings and the content you have
added/edited.
To reset your phone
}
}
}
. Select
to delete your changes to settings
or
to delete your changes to settings,
all contacts, messages, personal data, and content
you have downloaded, received or edited.
}
.
Error messages
Insert SIM
Is the SIM card correctly inserted?
Insert correct SIM card
Are you using the correct operator SIM card for
your phone?