80
Troubleshooting
Possible cause:
The battery is worn
out and needs to be replaced.
Solution:
Try another battery and
charger for the same phone model,
or visit your retailer and ask them to
verify if the battery and charger are
working properly.
The phone turns itself off
Possible cause:
The
button has
been pushed unintentionally.
Solution:
Turn on the automatic key
lock, or lock the keypad manually
Possible cause:
The battery
connection is poor.
Solution:
Make sure the battery is
inserted correctly
I cannot use SMS/text messages
on my phone
Possible cause:
Settings are missing
or incorrect.
Solution:
Contact your network
operator to find out the correct SMS
service centre setting
.
I cannot use MMS/picture messages
on my phone
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Settings are missing
or incorrect.
Solution:
or go
to
,
choose your phone model, then
choose “Phone setup – MMS” and
follow the instructions
.
I cannot use the Internet
Possible cause:
Your subscription
does not include data capability.
Solution:
Please contact your network
operator.
Possible cause:
Internet settings are
missing or incorrect.
Solution:
or go
to
,
choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions
.
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