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77
Troubleshooting
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Possible cause
: You have entered your PIN
or PIN2 code incorrectly three times in a row.
Solution
: To unblock,
Possible cause
: The two codes that you have entered
do not match.
Solution
: When you want to change a security code
(for example your PIN) you have to confirm the
new code by entering exactly the same code again.
Possible cause
: Your phone is not receiving any radio
signal, or the received signal is too weak.
Solution
: Contact your network operator and make
sure that the network has coverage where you are.
If so, try to do a new search.
Possible cause
: The SIM card is not working
properly.
Solution
: Insert your SIM card in another phone.
If you still get the same or a similar message, please
contact your network operator.
Possible cause
: The phone is not working properly.
Solution
: Insert your SIM card in another phone.
If this works, it is probably the phone that is causing
the problem. Please contact the nearest
Sony Ericsson service location.
Possible cause
: You are within range of a network,
but you are not allowed to use it. However, in an
emergency, some network operators allow you to
call the international emergency number 112.
Solution
: You have to move to get a signal that
is strong enough. Contact your network operator
and make sure your subscription is ok.
Possible cause
: The phone is locked.
Solution
: To unlock the phone,
Possible cause
: The phone lock code is required.
Solution
: Enter the phone lock code. Your phone
comes with the default phone lock code 0000.You
can change it to any four- to eight-digit code.