This is the Internet version of the user's guide. © Print only for private use.
89
Troubleshooting
I cannot use MMS/picture messages
on my phone
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Settings are missing
or incorrect.
Solution
to
, select
your region and country/region, and
choose Phone setup. Then choose
your phone model, click on Read more
under Picture messaging (MMS) and
follow the instructions
.
I cannot use the Internet
Possible cause
: Your subscription
does not include data capability.
Solution
: Please contact your network
operator.
Possible cause
: Internet settings are
missing or incorrect.
Solution
to
, select
your region and country/region, and
choose Phone setup. Then choose
your phone model, click on Read more
under Mobile Internet (WAP) and
follow the instructions
.
The phone cannot be detected
by other users using Bluetooth™
wireless technology
Possible cause
: You have not turned
the Bluetooth function on.
Solution
: Make sure that the Bluetooth
function is on and visibility is set to
show phone
.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable provided
Possible cause
: The cable has not
been properly installed and detected
on your computer, or the software that
came with your phone has not been
properly installed on the computer.
Solution
: Go to
, select
your region and country/region, and
choose your phone model. Then
choose Learn more - Getting started.
The guide
Synchronizing with
a computer
contains installation
instructions and a troubleshooting
guide, that may assist you in solving
the problem.