48
T
roub
leshooting
Symptom
Possible Cause
Remedy
Page
Cannot hear the
other party.
●
Is the earpiece volume too low?
Press
u
during a call to increase the
earpiece volume.
17
When making a call,
a beeping sound
is heard from the
earpiece and a
connection cannot be
established.
●
Is
(out of range indicator) displayed?
Or are you in a location where the signal
is too weak?
Move to a location where
(out of range
indicator) is no longer displayed. Also
check the
Area Setting
.
10, 20
●
Is the wireless line busy or is the phone
you are calling on another line?
End the call and try again later.
15
The incoming
indicator flashes but
the ring tone does
not play.
●
Is manner mode turned on?
Hold down
#
for at least one second to
turn off manner mode.
17
●
Is (ring tone off indicator) displayed?
Increase the volume of the incoming call
ring tone.
18
No response when
Touch sensor is
pressed.
●
Is Touch sensor OFF?
Close the cell phone and use Touch sensor
ON/OFF key to set Touch sensor ON.
8
●
Is the key lock set?
Cancel the key lock using Lock key.
Cannot charge the
battery pack.
●
Is the battery pack installed properly?
Install the battery pack properly.
8
●
Are the plug and connector of the AC
adapter inserted properly?
Insert the plug and connector firmly.
When the camera is
activated, no subject
is displayed.
●
Is a finger or other object covering the
lens (camera)?
Check the position of the lens (camera)
and remove the obstacle.
7
For more detailed information, visit the following au troubleshooting sites:
- From an au cell phone:
R
⇒
Top Menu/Search
⇒
auお客さまサポート
(au Customer Support)
⇒
オンラインマニュア
ル
(Online Manual)
⇒
故障診断Q&A
(Troubleshooting FAQ)
- From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
•
