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17. Service and warranty
Local warranty
Please ask the hearing care professional where you
purchased your hearing aid about the terms of the
local warranty.
International warranty
Sonova AG offers a one year limited international
warranty, valid starting from the date of purchase.
This limited warranty covers manufacturing and material
defects in the hearing aid itself, but not accessories
such as batteries, tubes, earmolds and external receivers.
The warranty only comes into force if a proof of
purchase is shown.
The international warranty does not affect any legal rights
that you might have under applicable national legislation
governing sale of consumer goods.
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
Serial number
(left side):
Serial number
(right side):
Date of purchase:
Authorized hearing care
professional (stamp/signature):
