Sonova Phonak Audeo DPM-R, User Manual

Page: 69 / 85

68
If the problem persists, contact your hearing care
professional for assistance.
Problem Causes
Indicator light on hearing
aid is solid red while
hearing aid is in the
charger Dirty charging contacts
Hearing aid is out of its operating
temperature range
Faulty battery
Indicator light on hearing
aid switches of when
hearing aid is removed
from charger “Auto On” feature is disabled
Indicator light on hearing
aid remains solid green
after removal from charger Indicator light on hearing aid was red when
hearing aid was placed into the charger
Battery does not last the
whole day Shortened battery life
Phone call function does
not work Hearing aid is in light mode
Hearing aid not paired to the phone
Charging does not start
(no power pack used) Charger not connected to power supply
Hearing aid not inserted correctly into
charger
Charging does not start
when using Power Pack Power Pack discharged