26
SonicWall
SuperMassive
9800
Getting
Started
Guide
Troubleshooting
Your
MGMT
and
LAN
Connections
Troubleshooting
Your
MGMT
Connection
If
you
cannot
connect
to
the
SonicWall
SuperMassive
9800
or
the
Setup
Wizard
does
not
display,
consider
the
following:
•
Did
you
correctly
enter
the
SonicWall
SuperMassive
9800
management
IP
address
beginning
with
http:/
/
or
https://
in
your
Web
browser?
•
Did
you
try
restarting
your
management
station
while
it
is
connected
to
the
SonicWall
appliance?
•
Are
the
Local
Area
Connection
settings
on
your
computer
set
to
a
static
IP
address
on
the
192.168.168.0/24
subnet?
•
Is
the
Ethernet
cable
connected
to
your
computer
and
to
the
MGMT
port
on
your
appliance?
•
Is
the
connector
clip
on
your
network
cable
properly
seated
in
the
port
of
the
security
appliance?
Troubleshooting
Your
LAN
Connection
If
you
do
not
see
the
SonicOS
login
prompt
when
you
point
your
browser
to
the
X0
(LAN)
IP
address,
consider
the
following:
•
Did
you
correctly
enter
the
IP
address
for
the
SonicWall
SuperMassive
9800
X0
interface
into
your
Web
browser,
beginning
with
http://
or
https://
?
•
Did
you
try
restarting
your
management
station
while
it
is
connected
to
the
SonicWall
appliance?
•
Are
the
Local
Area
Connection
settings
on
your
computer
set
to
one
of
the
following?
•
Obtain
an
IP
address
automatically
using
DHCP
•
A
static
IP
address
on
the
default
LAN
subnet
(
10.10.10.0/24
)
•
A
static
IP
address
on
the
configured
LAN
subnet
if
you
changed
it
during
initial
setup
•
Do
you
have
the
Ethernet
cable
connected
to
your
computer
and
to
the
X0
(LAN)
port
on
your
appliance?
•
Is
the
connector
clip
on
your
network
cable
properly
seated
in
the
port
of
the
security
appliance?
Summary of Contents for SuperMassive 9800
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Page 76: ...SuperMassive 9800 Getting Started Guide Updated July 2017 232 003430 50 Rev A...
