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18

SONIC INNOvAtIONS

To avoid the need for repairs not covered under the 

warranty:

Never immerse the hearing aid in water or other liquids 

• 

as this may cause permanent damage to the circuitry.

Protect your hearing aid from rough handling, and 

• 

avoid dropping it on hard surfaces or floors.

Do not leave the hearing aid in or near direct heat 

• 

or sunlight as excessive heat can damage the 

hearing aid or deform the casing or speaker unit.

Summary of Contents for Touch

Page 1: ...www sonici com Touch User Guide Actual size ...

Page 2: ...er Information Hearing Aid Model ________________ Battery Size 10A Hearing Aid Serial Number Located inside battery compartment Left _______________ Right ________________ Listening Program Number Listening Environment 1 2 3 4 ...

Page 3: ...Aid On Your Ear 8 Removing Your Touch Hearing Aid 9 Telephone Use 9 The Sound Dome and Speaker Unit 10 Reducing Feedback Squeal 11 Using The Program Button 12 SmartTones 13 Changing The Battery 13 Replacing the Wax Guards 15 Warranty 16 Repair 16 Maintenance and Care 17 Troubleshooting 19 Warning to Hearing Aid Users 21 Get the Most from your Hearing Aid 22 ...

Page 4: ...h I thought they would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hea...

Page 5: ...tions with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obtai...

Page 6: ...re natural everyday sound quality Your hearing aid has been programmed to fit your hearing and communication needs If you feel your program needs to change your hearing healthcare provider can make changes to improve the sound Please review this instruction guide carefully It contains information on the use and care of your hearing aid With proper use and care your hearing aid will improve your co...

Page 7: ... Sound dome Battery Compartment Front Microphone Rear Microphone Sound Outlet Program Button Note Never attempt to re form the speaker unit or insert anything into the speaker unit Speaker Unit Receiver Assembly Retention Lock ...

Page 8: ...6 SONIC innovations Manufacturer Right Left Indicator Red Right Blue Left Serial Number Color Clip ...

Page 9: ...en far enough to turn the hearing aid off as pictured below Fully close the door to turn the device back on Your hearing aid may be programmed to alert you with SmartTones when it turns on or off Your hearing healthcare provider will tell you if this feature is enabled Your hearing aid may also have a power on delay This allows you to insert the aid before it is fully active To prolong battery lif...

Page 10: ...the sound dome into your ear canal The sound dome should be placed far enough into the ear that the speaker unit lies flush with your head When the sound dome is placed appropriately you should not be able to see the speaker unit sticking out when you look directly into a mirror Use your finger to 3 position the retention lock comfortably in the bowl of your ear ...

Page 11: ...ain lodged in your ear canal after removal of the hearing aid DO NOT attempt to remove the sound dome yourself Seek immediate care from your hearing healthcare provider or physician Telephone Use Your hearing aid allows you to use the telephone as you normally would Select the listening program on your hearing aid that is best for you when using the phone If you experience discomfort from the soun...

Page 12: ...om wearing your hearing aid please contact your hearing healthcare professional The sound dome should be changed if it becomes stiff or brittle We recommend that you have your hearing healthcare professional change the sound domes for you If your hearing healthcare professional instructs you to change the sound domes yourself make sure that they are securely fastened to the speaker unit before you...

Page 13: ...or four seconds until you hear the Power Down tones Note If you do not hear the tones this feature is not enabled for your hearing aid Remove your finger from the program button 3 and from the vicinity of the hearing aid You will hear several bursts of noise Remain quiet and stationary while the bursts play After your hearing aid is trained you will hear the power up tones play Your hearing aid wi...

Page 14: ...m The sequence is 1 2 3 4 1 Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Your hearing aid may also have Voice Alerts to help you identify which program you are using When you push the program button the name of the program you are switching to will be announced Note Your...

Page 15: ...earing program the listening situation and the length of daily use A tone sequence or Voice Alert will tell you when the battery in your hearing aid is low When you hear the warning change the battery in your hearing aid If the battery gets so low that it cannot supply enough power to your hearing aid a SmartTone power off sequence will play and the aid will shut off Place a new battery in the aid...

Page 16: ...double beep from a high to low pitch Remove the old battery Before turning your hearing aid off wipe away 1 any moisture with a soft cloth Open the battery 2 compartment by pushing up on the battery door catch Turn the aid over and gently 3 shake the battery out into your hand Be careful not to lose the battery Insert a new battery Place a new battery into the battery 1 compartment plus side up Cl...

Page 17: ...rwax Wax guards can either be replaced by you or by your hearing healthcare provider 1 Remove the Dome 7 Replace the dome 6 Pull out the removal tool 5 Insert the new wax guard 4 Extract the old wax guard 3 Insert the removal prong into the old wax guard 2 Extract a removal tool Discard the removal tool and old wax guard ...

Page 18: ...domes are not covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized Sonic Innovations service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to t...

Page 19: ...to the speaker unit Keep the hearing aid in a safe place out of the reach of pets and small children Remove the battery when storing the hearing aid for long periods When changing the battery work over a table or countertop to keep the aid and battery from dropping Use a soft brush to clean difficult to reach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid ha...

Page 20: ... water or other liquids as this may cause permanent damage to the circuitry Protect your hearing aid from rough handling and avoid dropping it on hard surfaces or floors Do not leave the hearing aid in or near direct heat or sunlight as excessive heat can damage the hearing aid or deform the casing or speaker unit ...

Page 21: ...ane Battery may be low or dead Replace battery Hearing aid may not be on Turn on the hearing aid Start up delay is on Wait a few seconds for device to turn on Sound dome is blocked with moisture or debris Clear the sound dome with the cleaning brush Not Loud Enough Sound dome not inserted properly Re insert sound dome Battery may be low or dead Replace the battery Sound dome is blocked with debris...

Page 22: ...nsult your hearing healthcare provider Battery Door Won t Close Battery not positioned correctly Make sure the battery is properly positioned in the battery compartment The side must face the battery door Debris in the battery compartment Remove the debris before inserting the battery Battery Stuck in Aid Battery may be jammed Use the magnet end of the cleaning brush to remove the battery Battery ...

Page 23: ...burglary alarms room surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange sounds in the hearing aids Do not wear the hearing aids in mines or other explosive areas unless those areas are certified for hearing aid use Keep the hearing aids away from children under the age of 3 since they c...

Page 24: ...llow you to obtain the full benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

Page 25: ...63 919929 Sonic Innovations Inc 2795 East Cottonwood Parkway Suite 660 Salt Lake City Utah 84121 United States of America 888 678 HEAR 4327 Australia 1800 807 022 3 Unley Rd Parkside South Australia 5063 Austria 43 34 52 848 21 Sailergasse 14 Leibnitz 8430 Austria Canada 800 667 7664 920 Industriel Blvd Terrebonne Quebec J6Y 1X1 Canada ...

Page 26: ...PN 4001386 B www sonici com 2009 Sonic Innovations Inc All rights reserved This booklet must be accompanied by supplement 4001341 in the U S A ...

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