Sonic Endura User Manual Download Page 22

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SONIC

Troubleshooting

If you are having trouble with your hearing aid, check

this guide to quickly find a possible solution.

Problem

Solution

No Sound

Volume may be turned down

Move Volume Control wheel up

Battery may be low or dead

Replace battery

Hearing aid may not be on

Turn on the hearing aid

Start up delay is on

Wait a few seconds for device to

turn on

Not Loud Enough

Earmold not inserted properly

Re-insert earmold

Battery may be low or dead

Replace the battery

Program settings not optimum

Consult your hearing healthcare

provider

Your hearing has changed

Consult your hearing healthcare

provider

You may have excessive ear wax Consult your hearing healthcare

provider

Volume may be turned down

Move Volume Control wheel up

Program Button Doesn’t Work

Battery may be low or dead

Replace the battery

Whistling or Feedback

You may have excessive ear wax Consult your hearing healthcare

provider

Program settings not optimum

Consult your hearing healthcare

provider

Summary of Contents for Endura

Page 1: ...www sonici com Super Power BTE USER GUIDE ...

Page 2: ...ion Hearing Aid Model ________________ Battery Size 675 Hearing Aid Serial Number Located inside battery compartment Left _______________ Right ________________ Listening Program Number Listening Environment 1 2 3 4 ...

Page 3: ... Endura Hearing Aid 9 Removing Your Endura Hearing Aid 10 Removing Feedback Squeal 11 Using the Volume Control 12 Using the Program Button 13 Changing The Battery 14 Direct Audio Input 17 Using the Telephone 19 Safety Lock 20 SmartTones 20 Warranty 21 Repair 21 Troubleshooting 22 Maintenance and Care 24 Warning to Hearing Aid Users 25 Get the Most from your Hearing Aid 26 ...

Page 4: ...ought they would make my hearing normal are likely to be disappointed and may give up Hearing Aids Can Help you hear and understand better in most situations Allow you to participate more in group situations and meetings Hearing Aids Cannot Give you normal hearing Hearing Aids May Not Let you hear very soft sounds Block ALL background noises especially in noisy groups Even people without hearing l...

Page 5: ...ations with two or three people at home or in quiet settings Also try having conversations in noisier places like parties restaurants meetings and outdoors Do not forget that some situations are simply too noisy in general even for people without hearing loss So do not get discouraged Consistent use of your hearing aid is strongly recommended In most cases infrequent use does not allow you to obta...

Page 6: ... world around you Turning Your Endura Hearing Aid On and Off Your hearing aid has a volume control slowly rotate it upward to turn it on You will feel a click as the hearing aid turns on Continue to rotate the wheel up until the volume is at a comfortable level To turn off your hearing aid rotate the volume control wheel down until it clicks off Your hearing aid may be programmed to alert you with...

Page 7: ...7 ENDURA USER GUIDE Ear Hook Volume Control Earmold Tubing Earmold Program Button Battery Compartment Your Endura Hearing Aid Direct Audio Input ...

Page 8: ...8 SONIC Labels Brand Name Year of Manufacture Serial Number BLUE tile indicates a LEFT hearing aid RED tile indicates a RIGHT hearing aid LEFT hearing aid RED ...

Page 9: ...id s ear hook into the tube on the earmold Once the two are connected hold the earmold with your thumb and first finger Gently guide it into your ear canal Gently pulling down on your ear lobe with your other hand may help A slight twist may be needed to fit the earmold in your ear When the earmold is in your ear place the hearing aid behind the top part of your ear Do the same thing with the righ...

Page 10: ...e needed to remove it Do not pull on the tube as it may come out of the earmold Once the earmold is out of your ear remove the hearing aid from behind your ear Reminder Even though they look the same hearing aids are programmed to fit a specific ear right or left Make sure the correct hearing aid is used with the correct earmold Refer to the right left color indicator on page 8 ...

Page 11: ...gram button on your hearing aid for four seconds until you hear tones Note If you do not hear the tones this feature is not enabled for your hearing aid 3 Remove your finger from the program button and from the vicinity of the hearing aid You will hear several bursts of noise Remain quiet and stationary while the bursts play After your hearing aid is trained it will return to your first listening ...

Page 12: ...n up or turn down the volume when needed Rotate the volume control wheel up to turn up the volume as needed If you need to lower the volume slowly turn the volume control wheel down Your hearing aid may play a series of SmartTones to let you know when you have reached your best listening setting for volume Important If the volume of your hearing aid is too loud or soft when the volume control is a...

Page 13: ...ence is 1 2 3 4 1 2 Your hearing aid may use SmartTones to help you identify which program you are using When you select program 1 you will hear one beep program 2 will emit two beeps and so on Your hearing aid may also have Voice Alerts to help you identify which program you are using When you push the program button the name of the program you are switching to will be announced Note Your hearing...

Page 14: ...ring aid a SmartTone power off sequence will play and the aid will shut off Place a new battery in the aid to turn it back on If your hearing aid is not in use open the battery door to slow the battery use Always remove the battery if your aid is not in use for long periods Battery Type Rechargeable batteries are not recommended Stainless steel zinc air batteries are recommended Your hearing aid u...

Page 15: ...all a new battery 1 Remove the colored tab from the zinc air battery before putting it in the hearing aid 2 Insert the battery so the sign on the battery matches the sign on the battery door 3 Close the battery door Turn the volume control wheel upward to turn the hearing aid on Battery Compartment Battery Indicator ...

Page 16: ...Also your hearing aid may be programmed with SmartTonesTM or Voice Alerts to tell you when to change the battery Below is a table designed to help you determine when you should change the batteries The exact battery life you experience may vary Hearing Aid Model Battery Type Change Battery Every Super Power BTE 675 307 360 hours Approximate number of hours ...

Page 17: ...ersations It may also reduce stress in noisy environments Insert the Euro plug of the assistive listening device into the DAI port on the bottom of the hearing aid Talk to your hearing healthcare provider for details on assistive listening devices Note When the DAI is connected to AC powered equipment this equipment must comply with IEC 60601 or equivalent safety standards ...

Page 18: ...just as you would any other listening program Refer to the chart on the inside cover of this User Guide to determine the programs that use the DAI feature Your hearing healthcare provider may have configured your hearing aid to automatically switch to your first DAI program when a DAI device is attached If you attach the DAI device and the hearing aid does not automatically switch use the program ...

Page 19: ...ndset slightly up and or back to find the position that gives the best sound Your hearing aid may have an Auto Telephone feature which automatically switches to the Telephone program when a phone is placed next to your hearing aid If the Auto Telephone feature does not automatically engage the magnetic field in your phone may not be strong enough A small magnet was included with your hearing aid P...

Page 20: ...everse to unlock This will prevent the battery door from opening and exposing the battery SmartTones Event Tone Description Start Up Delay A slow sequence of double beeps Power On A fast sequence of beeps rising in pitch Program Change A sequence of beeps rising in pitch Number of beeps matches listening program position Low Battery A slow double beep from a high to low pitch Dying Battery A fast ...

Page 21: ...are not covered under the warranty Loss and damage due to misuse abuse accidents tampering or negligence are not covered under the warranty If your hearing aid malfunctions it must be serviced by an authorized hearing care providers service representative or your warranty may be voided Note Your hearing healthcare provider may charge a service fee for processing warranty repairs Repair Refer to th...

Page 22: ...not inserted properly Re insert earmold Battery may be low or dead Replace the battery Program settings not optimum Consult your hearing healthcare provider Your hearing has changed Consult your hearing healthcare provider You may have excessive ear wax Consult your hearing healthcare provider Volume may be turned down Move Volume Control wheel up Program Button Doesn t Work Battery may be low or ...

Page 23: ...operly Re insert earmold Program settings not optimum Consult your hearing healthcare provider Battery Door Won t Close Battery not positioned correctly Make sure the battery is properly positioned in the battery compartment The side must face the battery door Debris in the battery compartment Remove the debris before inserting the battery ...

Page 24: ...ach areas Do not drop the hearing aid Do not expose to moisture or submerge in water Avoid harsh temperatures including excessive heat Avoid wearing your hearing aid while applying hair spray Consult your physician if excessive earwax skin irritation or a foreign object prevents you from wearing your hearing aid To avoid the need for repairs not covered by the warranty Never immerse the hearing ai...

Page 25: ...ch as X Rays Magnetic Resonance Imaging MRI Computerized Axial Tomography CAT Electroencephalogram EEG Electrocardiogram EKG Short Wave Diathermy or other electrical or magnetic treatment Other types of radiation burglary alarms room surveillance systems radio equipment mobile telephone etc will not damage the hearing aid They could however momentarily affect the sound quality or create strange so...

Page 26: ...ou to obtain the full benefit from your aid Your hearing healthcare provider can also assist you in other hearing improvement techniques The use of a hearing aid is only part of hearing rehabilitation Your hearing aid may need to be supplemented by auditory training and instruction in speech reading No hearing aid completely restores normal hearing ...

Page 27: ...onformance with the requirements of the Directive 93 42 EEC of the Council of the European Communities concerning medical devices MDD This is certified by applying this marking Declarations of conformity are available at Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 ...

Page 28: ...all Australia only 1800 639 263 International Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex 33 1 41 88 00 88 Sonic AG Morgenstrasse 131B 3018 Bern Switzerland 41 31 560 21 21 Sonic Innovations Inc 2501 Cottontail Lane Somerset NJ 08873 USA 1 888 423 7834 Germany Sonic Hörgeräte G...

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