Sonic Blue ReplayTV 5500, User Manual

Page: 72 / 84

66
Re
pl
ay
TV
55
00
those people. We currently do not collect such information from the ReplayTV Service or the ReplayTV unit, but it is possible that we may collect such
information in the future.
3 “Technical Status Data” can be classified either as error events or maintenance status events. For example, problems that the unit has connecting to the
ReplayTV Service or the number of times the unit reboots. This data is necessary to allow us to analyze your unit’s technical performance and to help diag-
nose and fix problems with your unit.
Privacy Policy Q&A
Q: What information does DNNA collect from the www.replaytv.com and www.rioaudio.com Web sites?
A:
When you visit certain areas of www.replaytv.com or www.rioaudio.com, we may ask you to register by providing Personal Information. For example, if you
buy a product, enter a contest, or subscribe to a mailing list from our site, we will ask you for certain Personal Information in connection with that transaction.
We also collect Non-Personal Information from the Web site, including which pages you look at and other similar data. As do most Web sites, www.replaytv.com
and www.rioaudio.com use “cookies.” A cookie is a small data file that a Web site can send to your browser to be stored automatically on your computer. Cook-
ies are commonly used to track your visits to a site so you don't have to log in on every page and to analyze how you use the site. This allows Web site operators
to serve you better.
When you register your ReplayTV unit at www.replaytv.com, we collect Personal Information. Our practices regarding the collection and use of this information
are described below in the sections about your digital video recorder usage.
Q: How does DNNA use the information it collects from the www.replaytv.com Web site?
A:
We may use Personal Information collected through the Web site to complete a transaction you request. If you purchase a ReplayTV product, the Personal
Information collected for that transaction will be used to fill your order, get the product to you and bill you correctly. DNNA may also use your mailing address,
telephone number or email address to alert you to special offers, updated information and new services. If you don't want DNNA to contact you, you may opt-out
as discussed in the next question and answer below.
Non-Personal Information collected through our Web site is used for maintenance, monitoring and marketing uses, but Non-Personal Information will not be
linked to your identity without providing you an opportunity to opt out of such linking.
Q: What choices do I have regarding the collection and use of information from the www.replaytv.com and www.rioaudio.com Web sites?
A:
When you submit Personal Information at our Web site, you can opt-out of receiving information from DNNA about ReplayTV and related products, promo-
tions, and services by checking or removing the check from appropriate boxes. You may also set your Internet browser to reject cookies to limit the collection of
Non-Personal Information from our Web site, but this may affect your ability to use some parts of our Web site.
Q: Is registration information received over the telephone treated the same as information from the www.replaytv.com or www.rioaudio.com Web
sites?
A:
Yes, Personal Information collected over the telephone is treated the same way as Personal Information collected on the website.
Q: What information does DNNA collect about my digital video recorder use?
A:
When you purchase a ReplayTV digital video recorder, we ask you to register the product so we can provide you with the best possible service. You may reg-
ister online at the www.replaytv.com Web site or by telephone. During registration, we ask you for Personal Information, including your name, address, phone
number, email address, and the serial number of your ReplayTV digital video recorder.
The ReplayTV digital video recorder is connected to your television and an Ethernet connection. During system setup and registration, we learn about how you
have connected your ReplayTV digital video recorder to your entertainment system and the programming signal sources available to you (antenna, cable, and/or
satellite). We also learn about where you are located, and use this information to determine what television channels and schedule are available to you. Each day,
the ReplayTV digital video recorder contacts DNNA to download a current TV schedule for you.
Other than as described above, we do not collect any information about the viewing or recording habits of you or other users of your ReplayTV unit. We do
reserve the right in the future to collect certain Non-Personal Viewing Data, such as which programs users record, which features users use, and other similar
data about your use of the ReplayTV Service, but such information would only be collected in the form of Non-Personal Information. Should we decide to col-
lect this information, we would collect it on an aggregate basis, not connected to your Personal Information, though we could also sort such Non- Personal Infor-
ReplayTV5.5 UG.book Page 66 Friday, August 1, 2003 10:58 AM