Soma Networks SOMAport, Setup Manual

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64
SOMAport Setup Guide
Finding problem causes
Look up the problem you are experiencing and follow the suggested actions. If
the recommenced actions do not fix the problem, call your wireless service
provider for technical support.
Problem Possible causes Action
Computer
It takes a long time to
open a Web page
„ There is Internet congestion.
„ The signal is weak.
„ The cable connecting the
computer to the SOMAport is
damaged.
„ Try again.
„ See “The signal is weak” on page 66 .
„ Replace the cable.
You cannot connect
to the Internet
„ The changed network settings
haven’t taken effect.
„ The channel has been dropped.
„ The SOMAport is not receiving
power.
„ The SOMAport experienced a
fault condition during startup.
„ There is no connection between
the computer and the SOMAport.
„ You are using Internet Explorer
and the LAN settings are not
properly configured.
„ The signal is weak.
„ Reboot your computer.
„ Unplug the SOMAport and plug it back in
again.
„ See “The SOMAport is not getting power”
on page 69 .
„ See “There is a fault condition” on page
68 .
„ See “There is no connection between the
SOMAport and your computer or hub” on
page 70
.
„ See “Internet Explorer LAN settings are
incorrect” on page 76 .
„ See “The signal is weak” on page 66 .
The network
connection is slow
(This applies only if
your SOMAport is
directly connected to
the Network Interface
Card (NIC) of your
computer.)
„ Your NIC is in full duplex mode. „ Use the appropriate system control to
change the duplex setting of your NIC to
half duplex. Refer to the documentation for
your operating system.
Continued