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SOMAport Setup Guide
There is no connection between the SOMAport and
your computer or hub
If there is a problem with the physical connection between the SOMAport and
your computer or hub, you will not be able to browse the Internet.
The problem may be with the power, cabling, or your network settings.
Ethernet connection
The link light on the Ethernet port indicates the status of the connection
between the SOMAport and an Ethernet device (a computer or a hub). The link
light remains off unless an Ethernet device is successfully connected to the
SOMAport using the Ethernet port.
USB connection
There is no link light on the USB port. If you are using USB to connect your
computer or hub to the SOMAport and you suspect there is a problem with the
physical connection, follow the procedures documented here to find the cause of
the problem.
If you want to verify whether or not there is a physical connection, you can run
the ipconfig command in Windows. This command returns either the IP address
(which indicates there is a connection) or a message stating that the cable is
disconnected. See your Windows documentation for more information.
To check the power
Check the light on the power supply and the status light on the SOMAport to make
sure the SOMAport is receiving power.
If the lights are off, see
