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G6-300 Installation Guide

DCV-00477 S2 R03

Nov 04 2019

S2 Security Level Guide

No restrictions apply: customer-facing document.

Summary of Contents for G6-300

Page 1: ...G6 300 Installation Guide DCV 00477 S2 R03 Nov 04 2019 S2 Security Level Guide No restrictions apply customer facing document ...

Page 2: ... Parts 6 7 Safety Symbols and Warning Words 7 8 Prevent Explosions and Fires 8 8 1 No Open Flames 8 8 2 No Sparks No Smoking 8 9 Working Alone 10 9 1 Best Practice 10 9 2 Safety First 10 10 Safety First Working with Electricity 11 11 Hazardous Materials 12 12 Informing Emergency Personnel 13 13 Computer Programs and Documentation 14 14 Approvals 15 14 1 European Directives 15 14 2 FCC 16 15 Produc...

Page 3: ...ring 35 28 Wiring Completion 36 29 First Power Up 37 30 Standard Screens 38 31 Basic Maintenance 41 31 1 Cleaning 41 32 How to Load Paper 42 33 Clearing a Paper Jam 44 34 Security Checks 46 34 1 Built in Security 46 34 2 Extra Security Checks 46 35 Inspection 47 35 1 Key Pad 47 35 2 Card Reader Slot and Contactless Reader 48 36 Escalation 53 37 Removal Reinstallation 54 37 1 How to Uninstall a G6 ...

Page 4: ...e Installed The G6 300 is a multi purpose Outdoor Payment Terminal OPT designed for unattended use It operates in a range of outdoor environments in temperatures from 20C 4 F through to 70C 158 F It has been primarily designed for fuel station forecourts but can be installed into any physically secure cabinet This makes it ideal for golf courses car washes drive through s sun sand or snow anywhere...

Page 5: ...l Hazards and safety precautions for tasks are always listed Fire explosion or electrical shock could occur and cause death or serious injury if these safe service procedures are not followed 2 1 Preliminary Precautions Fuel stations can be a dangerous place to work there are flammable fuels vapours and high voltages You should only install inspect maintain or service this equipment when you are f...

Page 6: ... affected unit s 3 2 Total Electrical Shut Off Before accessing the electrical components or the electronics of a pump dispenser you must carry out a total electrical shut off of that unit To shut off electricity find the switch or circuit breaker and turn it to the off position If you can t turn off the power STOP Do not continue until the electricity has been safely turned off by you or someone ...

Page 7: ...ny other labels or related materials supplied with this equipment If you do not understand a procedure call an Invenco authorized service contractor Warning For your own safety and that of others you must understand the procedures before beginning work DCV 00477 S2 R03 4 ...

Page 8: ...l regulations and codes State regulations and codes Local regulations and codes Note If you do not install inspect maintain or service this equipment in accordance with these codes regulations and standards it may affect the safe use and operation of the equipment or lead to legal citations with penalties DCV 00477 S2 R03 5 ...

Page 9: ... Parts Use only genuine Invenco replacement parts and retrofit kits on your installation Using parts other than genuine Invenco replacement parts could create a safety hazard and violate local regulations DCV 00477 S2 R03 6 ...

Page 10: ... need to take extra caution in order to avoid hazards and or potential injury to yourself or another person Always follow these instructions Warning This alerts you to a hazard or unsafe practice that could result in death or serious injury Note This designates a hazard or unsafe practice which may result in minor injury or a legal issue DCV 00477 S2 R03 7 ...

Page 11: ...uel station forecourt must be aware of the danger of sparks and open flames and take precautions to avoid explosions and fires 8 1 No Open Flames Open flames from matches lighters welding torches or other sources can ignite the fuel and vapours present on forecourts There should never be an open flame on a fuel station forecourt for any reason 8 2 No Sparks No Smoking Sparks can also start a fire ...

Page 12: ...llation Guide DCV 00477 S2 R03 Always touch the metal of your vehicle after you get out of it to discharge any electrostatic charge before you approach the dispenser island Chapter 8 Prevent Explosions and Fires 9 ...

Page 13: ...providing Cardiopulmonary Resuscitation CPR 9 2 Safety First Whether working alone or with someone else 1 Advise station personnel where you will be working 2 Warn station personnel not to turn the power back on while you are working on the equipment 3 Use the OSH tag out and lock out procedures If you are not familiar with this requirement refer to the information in the service manual and the OS...

Page 14: ...ondition Is the grounding connection firmly attached Are all sealing devices and compounds in tact and in place Never 1 Use devices if they have any damage 2 Skip over safety procedures for any reason Faulty wiring or unsafe procedures can cause a fire explosion or electrical shock Station employees and service contractors must understand and comply with these guidelines completely to ensure safet...

Page 15: ...esent inside electronic enclosures may present a health hazard if not handled correctly Always wear gloves if practical to do so Keep your hands away from your eyes and mouth during installation Wash your hands as soon as possible DCV 00477 S2 R03 12 ...

Page 16: ...ble heart attack run over by car burns Approximate age of victim e g baby teenager middle age elderly Whether or not victim has received first aid e g stopped bleeding by pressure Whether or not victim has vomited e g if swallowed or inhaled something Warning Oxygen may be needed at scene if gasoline has been ingested or inhaled Seek medical advice immediately DCV 00477 S2 R03 13 ...

Page 17: ...documentation are copyrighted by and shall remain the property of Invenco Group Ltd Such computer programs and documents may contain trade secret information The duplication disclosure modification or unauthorized use of computer programs or documentation is strictly prohibited unless otherwise licensed by Invenco Group Ltd DCV 00477 S2 R03 14 ...

Page 18: ...curity EN 55032 Emissions EN 55024 Immunity EN 300 300 ETSI 301 489 3 in conjunction with ETSI 301 489 1 for Radio FCC certification Part 15 225 15 207 transmitter IC certification RSS Gen Issue 5 section 8 8 RSS 210 Issue 9 Section B 6 IEC EN UL 62368 1 Safety Audio video information and communication technology equipment UL 121201 Hazardous location safety Class I Division 2 14 1 European Direct...

Page 19: ... to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does ca...

Page 20: ...CHAPTER 15 Product Features 15 1 Location of Features Fig 15 1 G6 300 Front Features DCV 00477 S2 R03 17 ...

Page 21: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 15 2 G6 300 Rear Features Chapter 15 Product Features 18 ...

Page 22: ...CHAPTER 16 Accessories in the box Inside the box is a small plastic bag that contains a spindle and a gasket Fig 16 1 Accessories bag DCV 00477 S2 R03 19 ...

Page 23: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 16 2 Spindle to hold printer paper Fig 16 3 Gasket for mounting G6 300 to pump head Chapter 16 Accessories in the box 20 ...

Page 24: ...ounting Points Green highlights show the standard mounting points for a new installation See the Drawings at the end of this guide for panel cut out information Fig 17 1 Location of mounting points in green DCV 00477 S2 R03 21 ...

Page 25: ... is mounted in should also be designed to prevent a dangerous build up of explosive gases 3 Security The pump or cabinet should offer physical security to protect the public from the hazards within and to reduce the ability of anyone to tamper with the OPT 4 Power Data a The pump or cabinet must provide mains power The requirements are i A permanently wired connection or a socket to plug it into i...

Page 26: ...und the cut out should be clean and planar within 1mm 8 Water Tightness The G6 300 is rated for IP24 on its external parts The parts sitting inside the pump pedestal enclosure are designed to reduce the likelihood of rain splashes entering the electronics but the enclosure must provide good protection from water The door should have a water seal against the enclosure and there should be good drain...

Page 27: ... roll with the point to the center of the terminal Fig 18 1 G6 300 Side hinging diagram spindle pointed left or with no printer Hinging Option 2 For models with an internal printer where the paper has been mounted with the spindle moving left to right through the paper with the point ending by the right side of the terminal Fig 18 2 G6 300 Side hinging points diagram spindle pointed left Chapter 1...

Page 28: ...G6 300 Installation Guide DCV 00477 S2 R03 Hinging Option 3 Top and bottom hinging points suitable for all models Fig 18 3 G6 300 Top bottom hinging diagram Chapter 18 Installation 25 ...

Page 29: ...at 5mm screw driver for connections on the power supply Small adjustable spanner for earth connections inside the cabinet Cable ties Side cutters to trim the cable tie s You may require other tools if retrofitting into a non standard enclosure Warning Do not use power tools if working on a fuel station forecourt Any spark could cause a fire or explosion DCV 00477 S2 R03 26 ...

Page 30: ...CHAPTER 20 Installing Into a New Pump or Cabinet Fig 20 1 Installing a New G6 300 DCV 00477 S2 R03 27 ...

Page 31: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 20 2 How to Attach the Gasket Chapter 20 Installing Into a New Pump or Cabinet 28 ...

Page 32: ...Terminal The G6 300 is designed to fit into the existing cut out created for an earlier G6 model to allow for an easy upgrade It will also fit onto legacy upgrade kits for those customers who have upgraded in the past from a G5 to a G6 OPT DCV 00477 S2 R03 29 ...

Page 33: ...CHAPTER 22 Power Supply Considerations The G6 300 has been certified using a one to one ratio of G6 300 to power supply unit All other configurations are not certified DCV 00477 S2 R03 30 ...

Page 34: ...TER 23 Wiring Three connections need to be made to the G6 300 1 Protective Earth 2 Ethernet LAN 3 DC Power supply The DC power supply cable also needs to be connected to the power supply DCV 00477 S2 R03 31 ...

Page 35: ...and is recommended to be earthed The tab must be connected to the pump or cabinet frame to provide protection from both power faults and static discharges The earth wire must be minimum 1 5mm and both it and the earth stud must meet local regulations DCV 00477 S2 R03 32 ...

Page 36: ...CHAPTER 25 Ethernet LAN The Ethernet cable is plugged into the correct connector on the rear of the G6 300 Fig 25 1 Ethernet connection DCV 00477 S2 R03 33 ...

Page 37: ...CHAPTER 26 DC Power Supply The low voltage DC Cable is plugged into the correct connector on the rear of the G6 300 Fig 26 1 Low voltage DC cable DCV 00477 S2 R03 34 ...

Page 38: ...f the low voltage DC Cable is connected into the AC DC power supply Warning Once all the wiring to the power supply terminals has been completed install the terminal cover to prevent accidental contact with the live mains connections DCV 00477 S2 R03 35 ...

Page 39: ...s to provide strain relief Ensure that all cables are tidy and cannot become snagged or pinched when the door of the cabinet is opened and closed Warning Local regulations may also require that the installation is electrically tested and certified BEFORE switch on DCV 00477 S2 R03 36 ...

Page 40: ... certified if necessary the main power can be switched on The G6 300 takes a couple of minutes to complete its start up phase During this several standard information screens will display There may be other screens as well depending on customer configuration DCV 00477 S2 R03 37 ...

Page 41: ...CHAPTER 30 Standard Screens Start up screen Fig 30 1 G6 300 Start up screen DCV 00477 S2 R03 38 ...

Page 42: ...G6 300 Installation Guide DCV 00477 S2 R03 Connecting to ethernet screen Fig 30 2 Trying to establish ethernet connection Chapter 30 Standard Screens 39 ...

Page 43: ...following screen Fig 30 3 Ethernet connection established If the Ethernet LAN is not operational the terminal will display this screen instead Fig 30 4 Ethernet connection not established After this the start up will continue with the screens changing depending on individual customer configuration Chapter 30 Standard Screens 40 ...

Page 44: ...off excess detergent Do not use a high pressure water stream to clean your G6 300 Water pressure may damage the card reader or printer chute Do not rub the display if it is dry dust or dirt can scratch the anti reflective coating Do not use petroleum based solvent cleaners they will damage the surface and shorten the life of your product Over time the printer may build up dust and or debris from t...

Page 45: ...CHAPTER 32 How to Load Paper DCV 00477 S2 R03 42 ...

Page 46: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 32 1 How to Load Paper Chapter 32 How to Load Paper 43 ...

Page 47: ... sharp it could damage the printer Be gentle If you take the paper roll out you should be able to see where the paper is jammed and free it with a little bit of patience and a gentle touch Any damage done to the printer while clearing a paper jam is not covered by warranty DCV 00477 S2 R03 44 ...

Page 48: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 33 1 How to clear a paper jam Chapter 33 Clearing a Paper Jam 45 ...

Page 49: ... a problem that thereatens customer security 34 2 Extra Security Checks Use this section to carry out extra security checks and if you re still not sure about your G6 300 then call Customer Support The following pages include photos and descriptions of what the G6 300 components should look like If your G6 300 looks different in any way DO NOT use it Follow the escalation procedure in 36 Escalatio...

Page 50: ...he key pad is active If the numbers don t light up when the key pad is active then check the key pad for signs of tampering or an overlay 2 The matt black surround is a flush mount to the G6 300 front fascia If it appears not to be flush with the front fascia surface check to see why 3 The key pad privacy shield is a smooth uninterrupted surface and should be inspected for uneven surfaces cracks o...

Page 51: ...on Guide DCV 00477 S2 R03 Fig 35 1 Example of keypad and privacy shield 35 2 Card Reader Slot and Contactless Reader What to check for Are there any wires of any kind coming out of the Card Slot Chapter 35 Inspection 48 ...

Page 52: ...eptor light Flash green when it is ready and waiting to accept a card Turn red when a card is inserted and a transaction is processing Turn blue only when the card can be safely removed Does the Contactless Reader Show one steady green light when ready to accept a payment Note Remember if your G6 300 does not look or act like it should do not use it Contact Invenco immediately for further assistan...

Page 53: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 35 3 Card slot insertion light Chapter 35 Inspection 50 ...

Page 54: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 35 4 Left hand close up of card slot Chapter 35 Inspection 51 ...

Page 55: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 35 5 Right hand close up of card slot Chapter 35 Inspection 52 ...

Page 56: ... with Contact the vendor s security person or support desk immediately If neither of those contacts are available contact Invenco s security officer at the Auckland address detailed at the end of this document Notify local law enforcement immediately DCV 00477 S2 R03 53 ...

Page 57: ...CHAPTER 37 Removal Reinstallation 37 1 How to Uninstall a G6 300 Fig 37 1 Instructions for Uninstalling a G6 300 DCV 00477 S2 R03 54 ...

Page 58: ...G6 300 Installation Guide DCV 00477 S2 R03 37 2 How to Reinstall a G6 300 Fig 37 2 Instructions for Reinstalling a G6 300 Chapter 37 Removal Reinstallation 55 ...

Page 59: ...CHAPTER 38 Drawings 38 1 Dimensions Fig 38 1 G6 300 Front Dimensions DCV 00477 S2 R03 56 ...

Page 60: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 38 2 G6 300 Side Dimensions Chapter 38 Drawings 57 ...

Page 61: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 38 3 G6 300 Rear Dimensions Mounting Points Chapter 38 Drawings 58 ...

Page 62: ...CHAPTER 39 Mounting New Installation Fig 39 1 Mounting guide NOT TO SCALE Do not use as a template DCV 00477 S2 R03 59 ...

Page 63: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 39 2 Exploded view mounting to panel Chapter 39 Mounting New Installation 60 ...

Page 64: ...CHAPTER 40 Typical Wiring The next page shows the standard and typical wiring for the G6 300 We recommend that you use this wiring for safety and correct performance DCV 00477 S2 R03 61 ...

Page 65: ...G6 300 Installation Guide DCV 00477 S2 R03 Fig 40 1 Typical G6 300 wiring Chapter 40 Typical Wiring 62 ...

Page 66: ...story Version Prepared by Date Change description 1 0 Kristy Clarkson 20190904 Created document 2 0 Kristy Clarkson 20191025 Revision of images 3 0 Kristy Clarkson 20191105 Addition of further approvals DCV 00477 S2 R03 63 ...

Page 67: ... 4 Cumberland Place Southampton SO15 2NP United Kingdom Ph 44 23 8022 7645 2019 Invenco Group Ltd All rights reserved No part of this document may be copied or reproduced in any form without the prior written consent of Invenco Group Ltd The information in this document is subject to change without notice and should not be construed as a commitment by Invenco Group Ltd Invenco Group Ltd has made a...

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