Soma Networks SOMAport 400, User Manual

Page: 49 / 82

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P r e f a c e
I n t r o d u c t i o n
T r o u b l e s h o o t i n g
I n s t a l l i n g t h e S O M A p o r t
C o n n e c t i n g M u l t i p l e C o m p u t e r s
This chapter describes the problems the SOMAport may exhibit, the possible
causes of those problems, and the actions you should take to fix them.
Contents
Finding Causes of Computer Problems ................................................ 48
Finding Causes of Telephone Problems ............................................... 50
The Signal is Weak .............................................................................. 52
There is a Fault Condition .................................................................... 54
The SOMAport is Not Receiving Power ................................................ 55
There is a Problem with the Ethernet or USB Cabling ........................... 56
There is a Problem with the USB Port Settings .................................... 58
The Computer Uses an Old Dial-up Connections ................................. 59
Internet Explorer LAN Settings are Incorrect ........................................ 61
Ethernet Network Settings are Incorrect ............................................... 62
IP Address Needs to be Renewed ....................................................... 72
T
ROUBLESHOOTING