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9. Troubleshooting
Warning!
Only authorised technicians can carry out repairs.
Before contacting our customer service team, please refer to the table below
to see if your fault can be fixed by yourself. Should a service technician visit
be arranged and its found there are no faults with the appliance, a call out
charge will apply.
Problem
Solution
Display isn’t turning on.
— Check that the mains plug is inserted and switched on
at the power point.
— Check that a program is selected on the program
selection dial.
— Check that the relevant fuse hasn’t blown.
indicator is flashing
— Empty the water container as per the steps in 8.3 with-
in this user manual.
indicator is flashing
— Clean lint filter.
Dryer doesn’t start
— Check the start button has selected.
— Check the appliance door has closed.
— Check that the program has been set.
Water is running out of the
dryer
— Align dryer horizontally.
— Clear air condenser and door seals.
Door is opening by itself
— Press the door door closed until it “clicks” into position.
— Ensure that the dryer hasn’t been overloaded with
clothes.
Degree of dryness was not
reached or drying time too
long.
— Clean the lint filter and wash the condenser.
— Empty the water container.
— Clean the moisture sensors.
— Try using a higher drying program next time.
Note:
If the above steps don’t resolve your issue or you cannot resolve the fault by
yourself:
— Press the “On/Off” button,
— Switch off the appliance at the power outlet and remove the plug,
— Call our customer service team.
Troubleshooting