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TROUBLESHOOTING 

 7 

Problem Possible 

Causes 

Solutions 

The dehumidifier is unplugged. 

Make sure the dehumidifier’s plug is pushed completely into 
the outlet. 

The fuse is blown / circuit breaker 
is tripped. 

Check the house fuse / circuit breaker box and replace fuse or 
reset breaker. 

Dehumidifier has reached its  
present level or the bucket is full. 

The dehumidifier automatically turns off when either condition 
occurs. Change to a lower setting or empty the water bucket 
and replace properly. 

Bucket is not in the proper      
position. 

The bucket must be in place and securely seated for the dehu-
midifier to operate. 

Power Failure. 

There is a protective time delay (up to 3 min.) to prevent trip-
ping of the compressor overload. For this reason, the unit may 
not start normal dehumidification for 3 min. after it is powered 
back on. 

Dehumidifier does not dry the 
air as it should 

Not enough time allowed for unit 
to remove moisture. 

When first installed, allow at least 24 hours to maintain the 
desired dryness. 

 

Airflow is restricted. 

Make sure there are no curtains, blinds, or furniture  blocking 
the front or back of the dehumidifier. See the 

Choosing a Lo-

cation 

section on 

Page 6

 

Dirty filter. 

See the 

Replacing Filter 

section on 

Page 5

 

The Humidity Control may not be 
set low enough. 

For drier air, press the “

-

” button to lower the percent  humid-

ity desired in the room, or set the dehumidifier to 

CO 

for maxi-

mum dehumidification. 

 

Doors and windows may not be 
closed tightly. 

Check that all doors, windows, and other openings are securely 
closed. 

 

Clothes dryer may be blowing 
moist air into the room. 

Install the dehumidifier away from the dryer. The dryer should 
be vented outside. 

 

Room temperature is too low. 

Moisture removal is best at higher room temperatures. Lower 
room temperatures will reduce the moisture removal rate. This 
model is designed to operate at temperatures above 41

°

F. 

Dehumidifier runs too much 

The area to be dehumidified is too 
large. 

The capacity of your dehumidifier may not be adequate for the 
room size. 

 

Doors and windows are open. 

Close all doors and windows to the outside. 

Frost appears on the coils 

The dehumidifier has recently 
been turned on or the room     
temperature is below 41

°

F. 

This is normal. Frost will usually disappear within 60 minutes.  

Controls cannot be set 

The compressor will turn off and 
the fan will automatically        
continue to run for approximately 
3 minutes at a fixed setting. 

This is normal. Wait approximately 3 minutes and set the fan 
speed at the desired level. 

Fan Noise 

Air is moving through the unit. 

This is normal. 

Water on the floor 

Hose connection may be loose. 

Check the hose connection. See the Drainage Section on pg. 6. 

 

Hose is attached but not draining 
into a drain 

Disconnect the hose if using the bucket or place the hose near a 
drain. 

Dehumidifier does not start  

Summary of Contents for SG-DEH-25M-1

Page 1: ...SG DEH 25M 1 Portable Dehumidifier Operating Instructions...

Page 2: ...ad this owner s manual carefully Store this manual in a safe place for future reference 1 Always place the unit on a level surface 2 Never use or store gasoline or other flammable vapor or liquid near...

Page 3: ...ED IN THIS USER S MANUAL ARE THE PRESENTATION OF THE MANUFACTURER SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN PACKAGE CONTENT...

Page 4: ...setting The more the knob is turned clockwise the more moisture will be removed from the air in a 24 hour pe riod 4 Continuous Operation Turn the HUMIDITY CONTROL KNOB clockwise to the CON label on t...

Page 5: ...TE When the bucket is full or removed from the machine the compressor will turn off but the fan will continue to run for a few minutes This is completely normal The dehumidifier will not be remov ing...

Page 6: ...Use the dehumidifier in a basement to help prevent moisture damage The dehumidifier must be operated in an enclosed area to be most effective Close all doors windows and other outside openings to the...

Page 7: ...to lower the percent humid ity desired in the room or set the dehumidifier to CO for maxi mum dehumidification Doors and windows may not be closed tightly Check that all doors windows and other openi...

Page 8: ...wear Damage caused by repairs or alterations of the unit by anyone other than those authorized by Soleus Interna tional Inc Freight and Insurance cost for the warranty service Filter and Accessories...

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