Installation and Operation Manual (Rev B)
PVI 10KW, 13KW, 15KW
22
DOCR-060011
8.0 Product Warranty & RMA Policy
8.1
Warranty Policy
Solectria Renewables Warranty Coverage:
Solectria Renewables Limited Warranties are provided by Solectria Renewables, LLC. ("Solectria
Renewables") and cover defects in workmanship and materials. Solectria Renewables’ price for
the products is based on inclusion of these limited warranty provisions and disclaimers. In the
event of a conflict between the terms of this Limited Warranty and any terms and conditions
proposed by purchasers of Solectria Renewables’ products, these Limited Warranty provisions
shall govern the parties’ obligations with respect to warranty coverage for defective products.
Warranty Registration:
To register the product, please enter the following information at:
http://www.solren.com/registration
Duration of a Solectria Renewables Warranty Period:
For three-phase inverters (PVI 10KW and higher) and for the PVI 1800 and PVI 2500 inverters,
the warranty period is 60 months from the date of purchase of the inverter by the end user or
64 months after the delivery date from Solectria Renewables to the distributor or the dealer /
installer, whichever is shorter. If a warranty extension has been purchased, the term is defined
as an extension beyond 60 months. For example, if a 5 year extension (to 10 years total) is
purchased, the term becomes 120 months from date of purchase. For the PVI 3000 to PVI 7500
inverters, the warranty period is 120 months from the date of purchase by the end user or 124
months after the delivery date from Solectria Renewables to the distributor or the dealer /
installer, whichever is shorter.
If Solectria Renewables repairs or replaces a product, its warranty continues for the remaining
portion of the original Warranty Period or 90 days from the date of the repair/replacement
shipment to the customer, whichever is greater.
Solectria Renewables’ obligation to repair or replace a defective product under this warranty is
contingent upon Solectria Renewables receiving full and timely payment for the warranted
products and associated shipping charges. Solectria Renewables Warranty Coverage is voidable,
at Solectria Renewables’ sole option, if full payment for products and associated shipping
charges are not received in full and in a timely manner by Solectria Renewables. Please contact
Solectria Renewables Customer Service for further details on other products.
Maintenance Requirements:
Normal care and preventative maintenance enhances product operation/efficiency. See the
product specific Preventative Maintenance requirements detailed within the PM Manuals for
each inverter.
