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SolarEdge UL1741-SA Installation Manual Download Page 65

Additional Troubleshooting

1. Check that the modem or hub/router is functioning properly.

2. Check that the connection to the internal connector on the communication board is

properly done.

3. Check that the selected communication option is properly configured.

4. Use a method independent of the SolarEdge device to check whether the network

and modem are operating properly. For example, connect a laptop to the Ethernet

router and connect to the Internet.

5. Check whether a firewall or another type of network filter is blocking

communication.

Appendix A: Errors and Troubleshooting

64

Single Phase Inverter with HD-Wave Technology Installation MAN-01-00541-1.4

Summary of Contents for UL1741-SA

Page 1: ...Installation Guide Single Phase Inverter with HD Wave Technology with SetApp Configuration For North America Version 1 4...

Page 2: ...otice You may refer to the SolarEdge web site https www solaredge com us for the most updated version All company and brand products and service names are trademarks or registered trademarks of their...

Page 3: ...f this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by o...

Page 4: ...when installing close to the shoreline in Mounting the Inverter on page 32 Added a requirement to minimize the distance between the positive and negative DC optimizer cables in Step 3 Connecting Power...

Page 5: ...a Power Optimizer 23 Step 3 Connecting Power Optimizers in Strings 23 Step 4 Verifying Proper Power Optimizer Connection 24 Chapter 3 Installing the Inverter 26 Inverter Package Contents 26 Identifyi...

Page 6: ...Connection 60 Appendix A Errors and Troubleshooting 62 Identifying Errors 62 Troubleshooting Communication 63 Power Optimizer Troubleshooting 65 Appendix B Mechanical Specifications 67 Appendix C Rep...

Page 7: ...ivi correctement pourrait causer des blessures ou un danger de mort Ne pas d passer une telle note avant que les conditions requises soient totallement comprises et accomplies CAUTION Denotes a hazard...

Page 8: ...hat the inverter is grounded properly This product must be connected to a grounded metal permanent wiring system or an equipment grounding conductor must be run with the circuit conductors and connect...

Page 9: ...sortie de l onduleur sont isol s de l enveloppe Ce syst me n inclut pas d isolation galvanique transformateur et devra tre install sans mise la terre du champ PV et en accord avec les articles 690 35...

Page 10: ...on les sp cifications de fonctionnement comme d crit dans la derni re fiche technique des sp cifications CAUTION HEAVY OBJECT To avoid muscle strain or back injury use proper lifting techniques and if...

Page 11: ...on or use of an interlock that is incompatible with the SolarEdge system will render the SolarEdge warranty invalid For more information refer to https www solaredge com sites default files se inverte...

Page 12: ...a constant level regardless of string length and environmental conditions The power optimizers include a safety voltage function that automatically reduces the output of each power optimizer to 1 Vdc...

Page 13: ...onnection Monitoring Platform The monitoring platform enables monitoring the technical and financial performance of one or more SolarEdge sites It provides past and present information on the system p...

Page 14: ...tandard tools can be used during the installation of the SolarEdge system The following is a recommendation of the equipment needed for installation Allen screwdriver for 4 mm screw type for the inver...

Page 15: ...rimper For RS485 Four or six wire shielded twisted pair cable Watchmaker precision screwdriver set Inverter Transport and Storage Transport the inverter in its original packaging facing up and without...

Page 16: ...en mettant sur OFF l interrupteur ON OFF P situ au bas de l onduleur CAUTION Power optimizers are IP68 NEMA6P rated Choose a mounting location where optimizers will not be submerged in water ATTENTION...

Page 17: ...ibility of the module connectors with the optimizer connectors may be unsafe and could cause functionality problems such as ground faults resulting in inverter shut down To ensure mechanical compatibi...

Page 18: ...rifier la compatibilit avec le connecteur SolarEdge Un rapport de test de tierce partie doit tre effectu par l un des laboratoires externes indiqu s ci dessous TUV VDE Bureau Veritas UL CSA Intertek q...

Page 19: ...nstalled per power optimizer 8 m for DC and 8 m for DC Power optimizers manufactured starting from working week 42 2019 as indicated in the serial number Example S N SJ5019A xxxxxxxx working week 50 2...

Page 20: ...connected in a string of modules is met If under typical conditions fewer than the minimum power optimizers are connected to unshaded modules add more power optimizers to the string Equipment groundin...

Page 21: ...use impact drivers for mounting the power optimizer Do not drill through the power optimizer or through the mounting holes ATTENTION Les vibrations r sultant du per age peuvent endommager l optimiseu...

Page 22: ...ounting bracket The grounding washer should break through the anodize coating of the railing to ensure low resistive connection Apply a torque of 9 5 N m 7 lb ft Figure 5 Power optimizer installation...

Page 23: ...n structure If the star washer or the plate cannot be used use the SolarEdge grounding lug purchased separately with an equipment grounding conductor according to the supplied instructions The groundi...

Page 24: ...of the module to the Minus input connector of the power optimizer Figure 8 Power optimizer connectors Step 3 Connecting Power Optimizers in Strings You can construct parallel strings of unequal length...

Page 25: ...ion using the monitoring platform record the physical location of each power optimizer as described in Creating Logical and Physical Layout using Installation Information on page 44 Step 4 Verifying P...

Page 26: ...technical_note pdf To verify proper power optimizer connection Measure the voltage of each string individually before connecting it to the other strings or to the inverter Verify correct polarity by m...

Page 27: ...pplicable for use in case of inverter replacement Quick Installation guide Identifying the Inverter Refer to the sticker on the inverter that specifies its Serial Number and its Electrical Ratings Pro...

Page 28: ...land For connection of inverter communication options Refer to Setting Up Communication to the Monitoring Platform on page 47 for more information Drain valve Drains any moisture that may be accumulat...

Page 29: ...type indications if exist for 5 seconds Activates the Wi Fi access point for connecting to the SetApp While the switch is in P all LEDs are ON When the switch is released all LEDs turn OFF for 0 5 se...

Page 30: ...ment Red Green Blue Power optimizers not paired ON 1 OFF Blinking S_OK ON No S_OK OFF S_OK ON communication with the monitoring platform is established Pairing Blinking Blinking Blinking Wake up Grid...

Page 31: ...LED Color Comment Red Green Blue Percentage of AC Production 0 ON 1 OFF OFF OFF This indicates power production as percentage of rated peak AC output power Percentage of AC Production 0 33 OFF ON OFF...

Page 32: ...and sides of the enclosure each with two sizes and 1 Open the required drill guides taking care not to interfere with any of the internal components It is recommended to use a Unibit drill Figure 14...

Page 33: ...rackets purchased separately from SolarEdge and SS304 stainless screws are required ATTENTION Les onduleurs SolarEdge peuvent tre install s une distance minimum de 50m de la ligne d eau de l oc an ou...

Page 34: ...alling multiple inverters When installing inverters side by side leave at least 20 cm 8 between inverters When installing inverters one above of the other leave at least 16 40 cm between inverters 3 P...

Page 35: ...the two supplied screws through the outer heat sink fin on both sides of the inverter and into the bracket Tighten the screws with a torque of 4 0 N m 2 9 lb ft Figure 17 Hanging the inverter on the b...

Page 36: ...the Safety Switch bracket d Hang the inverter on the mounted brackets e Fasten the Safety Switch bracket using a standard bolt 7 Insert the screws at the top of the inverter brackets and fasten the b...

Page 37: ...operating conditions of the inverter NOTE For systems with an integrated production and export import meter To install and activate the export import metering function refer to the document https www...

Page 38: ...the AC wire insulation 2 Insert the AC conduit into the AC side drill guide that was opened NOTE Connect the equipment grounding before connecting the AC wires to the AC terminal block Veillez relier...

Page 39: ...e inverter has no transformer Equipment grounding of exposed conductive surfaces in the array is required per the NEC 2 Insert the DC conduit into the DC side opening on the Safety Switch left side at...

Page 40: ...gs to be of different lengths Therefore they do not need to have the same number of power optimizers as long as the length of each string is within the permitted range Figure 20 DC Spring clamp termin...

Page 41: ...mobile device and the inverter and the system firmware is upgraded Before activation Download register first time only and log in to SetApp on your mobile device Verify that the application is updated...

Page 42: ...distribution panel Open SetApp and follow the on screen instructions scan the inverter QR code move the ON OFF P switch to P position for 2 seconds and release The mobile device creates a Wi Fi connec...

Page 43: ...This mode is indicated by the flickering green inverter LED When working voltage is reached the inverter enters Production mode and produces power The steadily lit green inverter LED indicates this mo...

Page 44: ...t A The functionality is built into the inverter and no additional external device is required Step 3 Verifying Proper Activation and Commissioning 1 Select Information and verify that the correct fir...

Page 45: ...placement of modules in the site and allows pinpoint issues to the exact location of each module on a virtual site map If you do not report the mapping of the installed power optimizers the monitorin...

Page 46: ...ical layout Scanning and assigning the power optimizer serial number to the correct module in the system physical layout For detailed information refer to the Mapper demo movies Creating new sites usi...

Page 47: ...ing the detachable 2D barcode stickers on each power optimizer Once the form is completed use the Mapper to scan the 2D codes and create the map in the monitoring platform Optionally you can send the...

Page 48: ...the communication parameters make sure that the ON OFF switch on the Safety Switch is OFF and the AC is turned ON ATTENTION Lors de la connexion des c bles de communication assurez vous que l interru...

Page 49: ...tion guide pdf Cellular This wireless communication option enables using a cellular connection to connect one or several devices depending on the data plan used to the monitoring platform The Cellular...

Page 50: ...2 4 mm with cut Antenna cable for wireless communication Figure 21 Communication Gland The communication board has the following connectors Standard RJ45 terminal block for Ethernet connection USB RS4...

Page 51: ...Figure 22 Communication board connectors Single Phase Inverter with HD Wave Technology Installation MAN 01 00541 1 4 50 Communication Connectors...

Page 52: ...l not be held responsible for any components damaged as a result of incautious cover removal ATTENTION Lors du retrait du couvercle assurez vous de ne pas endommager les composants internes SolarEdge...

Page 53: ...incautious cover removal ATTENTION Lors du retrait du couvercle assurez vous de ne pas endommager les composants internes SolarEdge ne peut tre tenue pour responsable des composants endommag s la sui...

Page 54: ...lightning it is recommend to use external surge protection devices For details refer to https www solaredge com sites default files overvoltage_ surge_protection_na pdf To connect the Ethernet cable 1...

Page 55: ...diagram below Wire colors may differ from one cable to another You can use either wiring standard as long as both sides of the cable have the same pin out and color coding RJ45 Pin Wire Color 1 10Base...

Page 56: ...RJ45 connector see Figure 26 d Use a crimping tool to crimp the connector e Connect the Ethernet connector to the RJ45 port on the communication board see Figure 22 Figure 27 The RJ45 Ethernet connect...

Page 57: ...is removed d Configure the connection as described in Communication on page 42 NOTE If your network has a firewall you may need to configure it to enable the connection to the following address Desti...

Page 58: ...res a lightning protection device is not required If not using surge protection connect the grounding wire to the first inverter in the RS485 chain make sure the grounding wire is not in contact with...

Page 59: ...nnection You can use any color wire for each of the A B and G connections as long as The same color wire is used for all A pins the same color for all B pins and the same color for all G pins The wire...

Page 60: ...is located on the communication board and is marked SW2 Figure 31 RS485 termination switch NOTE Only the first and last SolarEdge devices in the chain should be terminated The other inverters in the...

Page 61: ...S485 1 Modbus Multi Device RS485 1 SolarEdge SolarEdge Leader RS485 1 Follower Detect The system starts automatic detection of the follower inverters connected to the leader inverter The inverter shou...

Page 62: ...Communication section and check that the communication options are as required Chapter 6 Setting Up Communication to the Monitoring Platform 61 Single Phase Inverter with HD Wave Technology Installat...

Page 63: ...s use the methods described below To identify the error type using the inverter LEDs 1 Move the ON OFF P switch to P position for 2 seconds and release it 2 Observe the LED lights and use the followin...

Page 64: ...or change it from cross to straight connection No Internet connection Ping to google com failed Connect a laptop and check for internet connection If internet access is unavailable contact your IT ad...

Page 65: ...option is properly configured 4 Use a method independent of the SolarEdge device to check whether the network and modem are operating properly For example connect a laptop to the Ethernet router and c...

Page 66: ...wer optimizer s output is disconnected Connect all power optimizer outputs String voltage not 0V but lower than number of optimizers Power optimizer s not connected in the string Connect all power opt...

Page 67: ...licable to smart modules Verify that only power optimizers are connected in the string and that no module outputs are connected without a power optimizer If the problem persists proceed to the next st...

Page 68: ...ations The following figure provides inverter dimensions in mm in Figure 32 SE10000H SE11400H inverter dimensions Single Phase Inverter with HD Wave Technology Installation MAN 01 00541 1 4 67 Appendi...

Page 69: ...el 3 Turn OFF the Safety Switch 4 Open the Safety Switch cover Release the four Allen screws and remove the cover 5 Open the inverter cover as described in Removing the Inverter Cover on page 51 6 Dis...

Page 70: ...nverter 9 Remove the screws securing the inverter to the mounting brackets and lift the inverter from the mounting bracket Figure 34 Mounting brackets Single Phase Inverter with HD Wave Technology Ins...

Page 71: ...15 Perform the commissioning steps as described in Activating Commissioning and Configuring the System on page 40 Replacing the Safety Switch 1 Turn OFF the inverter ON OFF P switch and wait until the...

Page 72: ...t 15 Perform the commissioning steps as described in Activating Commissioning and Configuring the System on page 40 Adding Removing or Replacing Power Optimizers 1 Turn OFF the inverter ON OFF P switc...

Page 73: ...ber of the removed power optimizer with the serial number of the newly installed power optimizer Refer to https www solaredge com sites default files se monitoring portal site admin pdf Appendix C Rep...

Page 74: ...AC Power Output 3000 3800 240V 3300 208V 5000 6000 240V 5000 208V 7600 10000 11400 240V 10000 208V VA AC Output Voltage Min Nom Max 211 240 264 Vac AC Output Voltage Min Nom Max 183 208 229 Vac Maxim...

Page 75: ...83 Aac max Aac rms ms Maximum output overcurrent protection 35 48 55 80 A Power factor range 1 adjustable from 0 85 to 0 85 Total harmonic distortion 3 GFDI Threshold 1 A Utility Monitoring Islanding...

Page 76: ...240V 1 8 5 10 5 13 5 16 5 20 27 30 5 Adc Maximum Input Current 208V 1 9 13 5 27 Adc Maximum Input Short Circuit Current 45 Adc Reverse Polarity Protection Yes Ground Fault Isolation Detection 600 k Se...

Page 77: ...741 UL1741 SA UL1699B CSA C22 2 Canadian AFCI according to T I L M 07 Grid Connection Standards IEEE1547 Rule 21 Rule14 HI Emissions FCC part15 class A RoHS Yes INSTALLATION SPECIFICATIONS AC output c...

Page 78: ...Natural Convection Operating Temperature Range 40 to 140 40 to 60 1 F C Protection Rating NEMA 4X Inverter with Safety Switch 1 Full power up to at least 50 C 122 F For power de rating information re...

Page 79: ...g A SE3000H US 12 5 20 50 SE3800H US 16 20 50 SE5000H US 24 208V 21 240V 30 50 SE6000H US 24 208V 25 240V 30 208V 35 240V 50 SE7600H US 32 40 50 SE10000H US 42 60 80 SE11400H US 48 5 208V 47 5 240V 70...

Page 80: ...The default settings are in compliance with IEEE1547 Utility authorization is required to change these set points Voltage Range of Base Voltage Maximum Clearing Time Sec 1 V 50 0 16 50 V 88 2 00 110 V...

Page 81: ...d on the product SetApp mobile application or on the monitoring platform or by the LEDs if there is such an indication System configuration information including the type and number of modules connect...

Page 82: ......

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