BLACK CHROME XII Owner’s Manual Supplement
4
33-4063 Revision C Issue Date: June 2003
Important - Please Read This Warranty Information and Return
the Completed Installation Report to Solahart Industries Pty Ltd
Solahart BLACK CHROME XII
Worldwide Guarantee
Using the information contained in the Installation Report you have returned to Solahart Industries Pty Ltd,
Solahart will record on the customer database the serial number and location of your Solahart water heater.
The protection offered by the guarantee detailed below is in addition to all other non excludable rights and
remedies that the consumer has under the Trade Practices Act (in Australia) and similar state or territorial laws
that may apply.
This warranty applies to complete water heaters installed in a family dwelling only. A separate warranty policy
applies for water heaters installed in commercial and industrial applications or individual components.
The manufacturer (Solahart Industries Pty Ltd) guarantees the Solahart water heater against manufacturing
defects, faulty material and/or workmanship and leakage from corrosion upon the following terms.
Complete Water Heater
Twelve (12) years warranty on the Storage Cylinder and Collectors.
Plus
Six (6) years covering all parts and labour on the Tank and Collectors.
Conditions
The above is subject to an area within a 30-kilometre radius of the Solahart dealer from whom the unit was
purchased. Customers outside this area will be subject to freight and travelling charges incurred by the Solahart
dealer carrying out the work.
Items replaced under guarantee are only covered for the remaining term of the guarantee period applicable to
the original unit purchased.
A call out fee applies to service calls made outside normal Solahart business hours.
Exclusions
1. The manufacturer shall be under no obligation under this guarantee in the case of accident, Acts of God,
installation/repairs carried out by persons outside Solahart installation and maintenance instructions or
vandalism.
2. No responsibility is accepted for any consequential loss or damage caused by a defect.
3. Where the closed circuit is not filled with the Solahart approved heat transfer or antifreeze fluid in accordance
with instructions.
4. In the case of collapse of the inner cylinder due to an incorrect filling procedure.
5. Where the closed circuit has had water added that is not in accordance with the water quality specifications.
Recommendation
1. Statutory Authorities and Codes recommend that the pressure/temperature operated relief valve fitted to the
storage tank be operated at intervals of approximately six months.
2. Prior to the end of the twelve-year warranty you should contact your local Solahart dealer to arrange for a
service on the system to ensure continued efficient operation.
