Sokkia SHC5000, Owner'S Manual

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Chapter 2 Standard Features
21
Resetting the SHC5000
If the SHC5000 is unresponsive, slow, or programs won’t
launch, performing a reset might solve the issue. You
might be asked to perform a reset when an application is
installed.
CAUTION: Be aware that during a reset, applications are
closed and unsaved data is lost.
To reset your SHC5000, Go to the Start menu, select the
Power symbol, and select Restart .
SHC5000 is Locked Up
If the SHC5000 is completely stuck and won’t respond or you
cannot get to the Start menu, hold the power key down for
five seconds to see if that solves it. If that doesn’t work, hold
it down for 10 seconds. This causes a hardware shut off. Press
the power key again to power on.
If 10 seconds doesn’t work, hold the power button down for
20 seconds. Batteries are forced to electrically disconnect
from the SHC5000, causing a complete shut down. The unit
cannot be powered on again until it is plugged in with the
AC adapter. Keep this in mind if you are in the field.
CAUTION: Holding the power button down for 20 seconds
for a forced disconnect is recommended only as a last
resort. It can be very hard on the system hardware. NEVER
do this to power off or reset a SHC5000.
Recovery Image
You can restore the SHC5000 back to the factory defaults
using the Recovery Image.
Before initiating a recovery, make sure that the SHC5000
is plugged in. Go to the Start Menu and select Settings >
Update & Security > Recovery > Reset This PC > Get Started .
Choose Keep my files or Remove everything depending on
your personal needs. A verification screen asks you to verify
what you want to do with the existing files.
The recovery process can take up to 3 hours.
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