Soho BroadGuard NBG800 Page 55 User Manual Download

Page: 55 / 83

SOHOware

Secure Cable/DSL Router 47

Figure 61. Command Prompt-4

step4.

Type

Exit

step5.

Go to

DHCP

IP Address Assignments

(see Figure 44, page 35). Click

Refresh

4. Entering a URL or IP address results in a timeout error.

Follow the steps below to solve this problem:

step1.

Check if other PCs can connect to the network without problems. If
they can, ensure the problem PC’s IP settings are correct (IP address,
subnet mask, default gateway, and DNS)

step2.

Check the BroadGuard Internet settings (IP address, subnet mask,
default gateway, and DNS) in

Status

(

Figure 62

). If there is no

information shown on the screen, it means that your BSP has a
problem

Figure 62. Status

Summary of Contents for BroadGuard NBG800

Page 1: ...ware Inc Tel 1 408 565 9888 Fax 1 408 565 9889 SOHOware Europe Tel 44 1489 611 788 Fax 44 1489 611 787 Technical Support E mail support sohoware com Technical Support Call Center 24hrs 1 888 785 8222 Toll Free Customer Service US only 800 632 1118 ext 2801 Fax 1 408 565 9889 Model No NBG800 ...

Page 2: ...n accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment on and off the user is encouraged to try to correct the interference by one or more of...

Page 3: ...roadGuard pack comes with the following One BroadGuard Device One Power Adapter One User s Guide and Quick Guide Two Color coded RJ 45 UTP cables Registration card or go to www sohoware com for on line registration Register to receive free Warranty protection 3 year on BroadGuard device 1 year on power adapter Information on upcoming product releases and special product offers Free technical suppo...

Page 4: ...dband Internet Account 5 MAKING A CONNECTION 6 NETWORK EXTENSION 7 Wired LAN Extension 7 Wireless LAN Extension 8 NETWORK CONFIGURATION 9 Windows 95 98 Me 9 Windows NT 4 0 13 Windows 2000 15 Mac OS 19 CHAPTER 3 NETWORK CONFIGURATION 21 BROADGUARD NETWORK CONFIGURATION 21 ENTERING THE BROADGUARD SETUP HOME PAGE 21 SETUP HOME PAGE 22 BASIC 24 Broadband Connection 24 Hacker Attack E mail Alerts 30 Ch...

Page 5: ...Control Settings 40 Access Monitor 41 CHAPTER 4 TROUBLESHOOTING 43 CHAPTER 5 FAQS 49 APPENDIX A VPN REMOTE ACCESS 52 BROADGUARD VPN SERVER CONFIGURATION 52 CLIENT CONFIGURATION E G MICROSOFT PPTP 52 Windows 98 98 SE Me VPN Client Setup 52 Windows 2000 VPN Server Setup 58 APPENDIX B GLOSSARY 68 TECHNICAL SPECIFICATIONS 71 TECHNICAL SUPPORT 72 SOHOWARE LIMITED WARRANTY 73 ...

Page 6: ... 14 Control Panel 13 Figure 15 Network 13 Figure 16 Microsoft TCP IP Properties 1 14 Figure 17 Microsoft TCP IP Properties 2 15 Figure 18 Control Panel 15 Figure 19 Network and Dial up Connections 16 Figure 20 Local Area Connection Status 16 Figure 21 Local Area Connection Properties 17 Figure 22 Internet Protocol TCP IP Properties 1 17 Figure 23 Internet Protocol TCP IP Properties 2 18 Figure 24 ...

Page 7: ... 42 DMZ Host 34 Figure 43 DHCP Settings 35 Figure 44 DHCP IP Address Assignments 35 Figure 45 Status 36 Figure 46 PPPoE Check 37 Figure 47 PPPoE Service Running 38 Figure 48 PPPoE Check Successful 38 Figure 49 PPPoE Check Unsuccessful 39 Figure 50 Authentication Failed 39 Figure 51 Hacker Alert Test 40 Figure 52 View Current Access Control Settings 40 Figure 53 Access Monitor 41 Figure 54 Download...

Page 8: ...tablished 58 Figure 75 Routing and Remote Access 58 Figure 76 Common Configurations 59 Figure 77 Remote Client Protocols 59 Figure 78 Internet Connection 60 Figure 79 IP Address Assignment 60 Figure 80 Address Range Assignment 61 Figure 81 New Address Range 61 Figure 82 Address Range Assignment 62 Figure 83 Managing Multiple Remote Access Servers 62 Figure 84 Routing and Remote Access 62 Figure 85...

Page 9: ...omatically allocating a dynamic IP address to each computer on the network An enhanced firewall and the Access Control feature monitor incoming data packets and filter server requests Together they allow parents employers to see how the network connection is being used and protect all PCs behind the BroadGuard Features and Benefits Share Your Internet Connection Built in NAT DHCP and 10 100 Ethern...

Page 10: ...ets such as PPTP to pass through the BroadGuard so that a remote PC can securely access a server located on your network or allows a PC behind the BroadGuard to remotely access a VPN server Multimedia Streaming Protocol Multimedia data is streamed at a constant rate for best enjoyment of Real Player QuickTime IP TV Video on Demand and Video Phone Intelligent Routing Built in RIP I II routing proto...

Page 11: ...linking Data is being transmitted received to from a cable DSL modem LAN LAN Ports 1 4 Link Activity Green Orange Lit Blinking Indicates the link status and activity of 100Mbps Ethernet data Lit Blinking Indicates the link status and activity of 10Mbps Ethernet data Rear Panel Ports on the Rear Panel Figure 3 Figure 3 Rear Panel LAN Ports There are four 10 100Base T Switch ports for linking comput...

Page 12: ... you forget the password for the Setup Wizard restore the default settings by pressing the reset button for longer than 13 seconds Enter the default users name admin and password 1234 to regain access to the BroadGuard Power 5V Used to connect the external power adapter supplied with the BroadGuard Note that only the supplied adapter should be used ...

Page 13: ...any information in Broadband Connection unless your BSP has assigned you specific Internet connection information Host Name Domain Name MAC address authentication PPPoE or a static IP address To do a manual setup type 192 168 1 1 into the web address location on a web browser on any connected PC Enter the factory default user name admin and password 1234 After clicking OK you will enter the setup ...

Page 14: ...le DSL port Plug one end of the cable into the cable DSL port of the BroadGuard and the other end into the Ethernet port of the cable DSL modem If the cable is connected correctly the Cable DSL LED will remain lit the cable DSL modem must be turned on If not try switching the cables green for white step2 Connect to the PCs Use a standard RJ 45 Ethernet cable not provided to connect the Ethernet LA...

Page 15: ...Network Extension If you want to connect more users to your network or use a wireless connection through the BroadGuard refer to the following section Wired LAN Extension This section describes how to extend your BroadGuard LAN using one of our SOHOware Home series products e g a 10Mbps or 10 100Mbps Ethernet Hub Switch Easy two step installation procedure step1 Set the Uplink port of the external...

Page 16: ...w to extend your BroadGuard LAN to a CableFREE NetBlaster II Wireless hub Just connect any normal port of the BroadGuard to the CableFREE NetBlaster II with standard RJ 45 Ethernet cable for more SOHOware NetBlaster II information visit www sohoware com Figure 6 Wireless LAN Extension ...

Page 17: ...settings For Windows 95 98 Me see the following section for Windows NT 4 0 go to page 13 and for Windows 2000 go to page 15 For Mac OS users turn to page 19 Windows 95 98 Me step1 Click Start Settings Control Panel Figure 7 Figure 7 Control Panel step2 In Control Panel double click the Network icon The Network dialog box will open Figure 8 Figure 8 Network ...

Page 18: ...work Component Type step4 Double click Protocol The Select Network Protocol dialog box will open Figure 10 Figure 10 Select Network Protocol step5 In the left window choose Microsoft In the right select TCP IP After the TCP IP component is completely installed click OK You will be returned to the Network menu Figure 11 The TCP IP item in the Network box indicates that TCP IP has been installed ...

Page 19: ...ill open Figure 12 Figure 12 TCP IP Properties 1 step7 On the IP Address page Figure 12 select Obtain an IP address automatically Click OK and go to step 9 If you want to assign a static IP to a PC go to step 8 Note The BroadGuard operates as a DHCP server it automatically assigns an IP address to connecting computers and must be the only DHCP server on the network ...

Page 20: ...efault value is 192 168 1 1 Click Add to add this value to the Installed Gateway list Click OK Figure 13 TCP IP Properties 2 step9 On the DNS Configuration page check Enable DNS Enter your PC name into the Host field see Finding your PC Host Name page 25 and your BSP s domain name into the Domain field Enter your BSP s domain name server s IP address into the DNS Server Search Order field and clic...

Page 21: ...step1 Click Start Settings Control Panel Figure 14 Control Panel step2 Double click the Network icon Figure 14 The Network dialog box will open Figure 15 Figure 15 Network step3 On the Protocols card select TCP IP Protocol and click Properties Figure 15 ...

Page 22: ...your PC in the IP Address field If the PC is to be used as a DMZ Host or controlled by Access Control assign an IP to the PC from the range 192 168 1 2 11 Enter 255 255 255 0 into the Subnet Mask field On the Gateway sheet enter the BroadGuard s IP address into the Default Gateway field the default value is 192 168 1 1 Click OK step6 On the DNS page enter your PC name into the Host name field see ...

Page 23: ...DSL Router 15 Figure 17 Microsoft TCP IP Properties 2 step7 The system will ask you to restart the computer Click Yes to complete the installation Windows 2000 step1 Click Start Settings Control Panel Figure 18 Control Panel ...

Page 24: ...ns icon Figure 18 The Network and Dial up Connections window will open Figure 19 Figure 19 Network and Dial up Connections step3 Double click Local Area Connection The Local Area Connection Status dialog box will open Figure 20 Figure 20 Local Area Connection Status step4 Click Properties ...

Page 25: ...er 17 Figure 21 Local Area Connection Properties step5 Select Internet Protocol TCP IP and click Properties Figure 21 The Internet Protocol TCP IP Properties window will open Figure 22 Figure 22 Internet Protocol TCP IP Properties 1 ...

Page 26: ... the IP Address field If the PC is to be used as a DMZ Host or controlled by Access Control assign an IP to the PC from the range 192 168 1 2 192 168 1 11 Enter 255 255 255 0 into the Subnet Mask field On the Gateway sheet enter the BroadGuard s IP address into the Default Gateway field the default value is 192 168 1 1 Click OK step8 Check Use the following DNS server addresses Figure 23 and enter...

Page 27: ...x will appear as shown in Figure 24 Figure 24 Using the DHCP Server step2 From the Connect Via list box choose Ethernet step3 From the Configure list box choose Using DHCP Server step4 Leave the DHCP Client ID field blank Manual Assignment of IP addresses step1 Click the Apple icon in the upper left corner of the screen and select Control Panel TCP IP The TCP IP Setup Ethernet dialog box will appe...

Page 28: ...s 192 168 1 2 or 192 168 1 3 192 168 1 4 or 192 168 1 5 step5 In the Subnet mask field type 255 255 255 0 step6 In the Router address field type the BroadGuard IP default is 192 168 1 1 step7 In the Name server addr field type the name server address es provided by your broadband service provider step8 Close this screen and save the configuration as shown in Figure 26 Figure 26 Saving the Configur...

Page 29: ...bove Entering the BroadGuard Setup Home Page step1 Start the web browser and type 192 168 1 1 in the address field Figure 27 Press Enter Figure 27 Entering the Setup Wizard step2 The Enter Network Password window will open Figure 28 Figure 28 Enter Network Password step3 Enter the factory default User Name admin step4 Enter the factory default Password 1234 step5 Click OK Note Refer to Change Pass...

Page 30: ... an attack it will send a warning e mail to the address entered here Change Password Changes the security password Setup Advanced Access Control The Access Control section allows you to control Internet use in your home office DMZ Host Use this function to expose a PC to the Internet for playing Internet interactive games video conferencing as a VPN server or as an e mail server through the BroadG...

Page 31: ...list have been denied access to the services shown Access Monitor Shows the current Internet activities of monitored users Download Firmware Download the latest BroadGuard firmware After clicking OK you will enter the setup home page Click the Broadband Connection link to begin setup of your broadband connection Figure 29 Setup Start Page ...

Page 32: ...ribed to Click either Cable Modem or DSL to set up the network properties There is no need to enter any information in Broadband Connection Figure 30 unless your BSP has assigned you specific Internet connection information Host Name Domain Name MAC address authentication PPPoE or a static IP Address Cable Setup Figure 31 Cable Broadband Connection ...

Page 33: ...e BroadGuard via Ethernet the other is the BroadGuard s Click Clone MAC to change the IP address of the BroadGuard to that of the Ethernet card Click Restore MAC to restore the original MAC address of the BroadGuard Note After saving the settings and restarting the BroadGuard you MUST turn your cable DSL modem off and on Host Name Some BSPs e g Cox Home may ask their subscribers to enter informati...

Page 34: ...rk step2 Click on the Identification tab and write down the information contained in the Computer Name field this is your Host Name Windows NT 4 0 step1 Right click Network Neighborhood Click Properties The Network dialog box will open Figure 33 Network ...

Page 35: ... Domain Name Some BSPs e g Cox Home may ask their subscribers to enter information into this field in order to make a connection to their broadband service The BroadGuard will automatically get this information from the Cox Home server If you have not been given a specific name leave this field blank Note You must restart the PC after entering your Cox Home Host Name as described above If your bro...

Page 36: ...roadband connection DSL Setup Figure 36 Broadband Connection Check Yes to enable PPPoE service Several parameters are required to establish a DSL connection via PPPoE User Name Login Password some broadband service providers also require a Service Name Enter all information provided by your BSP into all required fields ...

Page 37: ...ng If there is no activity on the connection longer than the time set here the connection will automatically be dropped If your Broadband service provider assigns you a static IP address you must set Use PPPoE DSL Service to NO Next check Specify an IP Address and enter all IP address information into all fields If not you can skip this step Figure 37 DSL Broadband Connection Click Save and Restar...

Page 38: ... udp 203 69 97 139 211 55 79 155 840 port scan attack forward udp 203 69 97 139 211 55 79 155 546 port scan attack forward udp 203 69 97 139 211 55 79 155 544 port scan attack forward In the example above the first IP address 203 69 97 139 on each line indicates the address the hacker is using The second 211 55 79 155 is the user s Internet IP address As for ports 840 546 and 544 they are the numb...

Page 39: ... a password of your choice step1 Enter the current password the new password and then retype it for verification Click Save Click Restart to initialize the BroadGuard with the new password step2 The Enter Network Password dialog box will open step3 Enter the username admin and key in the new password Click OK and you will enter the BroadGuard Setup page again ...

Page 40: ...r accessing unsuitable websites maximum 10 websites In order to achieve this functionality a static IP should be assigned to users who will be restricted Up to 10 local users can be denied access to particular websites or to website addresses containing particular words Click View Modify Globally Disallowed Website Keyword List to open the limited web sites list Figure 41 ...

Page 41: ...nternet applications E mail File Downloading Checking File downloading stops use of the FTP protocol and prevents users from downloading files from an FTP site but they will still be able to download files from a website News Forum Bulletin Board Service Web Surfing You may control Internet access of up to 10 PCs on your home office network 1 Choose the static IP address for the PC from the dropdo...

Page 42: ...to the Client PC to be exposed to the Internet then click Save to make the setting effective Click Restart to initialize the BroadGuard with the updated settings Once the static IP address is assigned to a specific client PC you MUST specify the PC as the DMZ Host DMZ Host Disable For extra security when you do not require the DMZ Host to be exposed to the Internet you should disable this function...

Page 43: ...two IP groups One is the dynamic IP group the other is the static IP group The dynamic IP start address may be specified by the user e g 192 168 1 100 default value Once this start IP address has been assigned by you all IP addresses running from 192 168 1 100 to 192 168 1 254 will be part of the dynamic IP address pool IP addresses from 192 168 1 2 to 192 168 1 99 will be available as static IP a...

Page 44: ...tep3 Turn your PCs on Status The Status section contains Internet information the BroadGuard LAN IP address assignment and the Public IP Address assignments Figure 45 This information is useful in resolving a connection problem Figure 45 Status Internet Internet IP address assigned by your BSP Subnet Mask 255 255 255 0 is the default setting Gateway IP The IP address of the BSP s Internet Network ...

Page 45: ...r Alert Test View Current Access Control Settings Access Monitor and Download Firmware PPPoE Check DSL Users Only If you are a DSL user this page will help you to check whether your settings for PPPoE work or not After making the PPPoE settings on the broadband connection save and restart your BroadGuard Then open the PPPoE Check page and click Check Now Figure 46 PPPoE Check Either of the followi...

Page 46: ...nning Figure 48 PPPoE Check Successful If you see a screen similar to the following Figure 49 it means that your BSP s server may not be operating or something could be wrong with your DSL modem e g a loose cable either on the DSL modem side or the BroadGuard port ...

Page 47: ...e 49 PPPoE Check Unsuccessful A screen such as that shown in Figure 50 indicates that you entered a wrong username login password or service name Go to the DSL broadband connection setup page to check them again Figure 50 Authentication Failed ...

Page 48: ...ed in Hacker Attack E mail Alerts page 30 The subject line will read NBG800 Hacker Alert Test View Current Access Control Settings Figure 52 View Current Access Control Settings On this page you can view access control settings of PCs restricted by you You will see each PC s manually assigned IP address and a list of the denied Internet applications for each restricted PC ...

Page 49: ...ugh the BroadGuard to see whether there is any improper Internet activity on your home office network The information shown is automatically updated every 5 seconds Click any website s hypertext address to go to that website Download Firmware Figure 54 Download Firmware This tool permits easy downloading of the latest BroadGuard firmware The SOHOware website provides two different files depending ...

Page 50: ... upgrade After the upgrade process is complete you must turn off and turn on your BroadGuard to make your new firmware effective Mac Linux Users For Mac and Linux users we currently offer the firmware binary file only These users will require a third party TFTP program to complete the firmware upgrade After the upgrade process is complete you must turn off and turn on your BroadGuard to make your ...

Page 51: ...ask should be set to 255 255 255 0 to match the BroadGuard On the client PC you can check these settings by using Control Panel Network to check the properties for the TCP IP protocols 2 The Status LED stays lit when it shouldn t The Status LED lights when the device is powered up and checks for proper operation After finishing the checking procedure the LED turns off to show the system is working...

Page 52: ...Figure 24 page 19 Make sure that TCP IP is setup on the client PCs and that the IP addresses are in the range 192 168 1 x x is from 2 to 254 Check the IP Address via the View DHCP IP Address Assignments page If the IP address assignments are not within the stated range follow the steps below to rebuild the setup Windows 95 98 Me step1 Click Start Run type winipcfg and click OK Figure 56 Figure 56 ...

Page 53: ...dress from the BroadGuard Click OK to save the changes and exit the program step5 Go to DHCP IP Address Assignments see Figure 44 page 35 Click Refresh Windows NT 4 0 step1 Click Start Programs Command Prompt Figure 58 Command Prompt 1 step2 Type ipconfig release Figure 58 and press Enter step3 Type ipconfig renew and press Enter to retrieve new information IP address subnet mask and default gatew...

Page 54: ...ure 44 page 35 Click Refresh Windows 2000 step1 Click Start Programs Accessories Command Prompt Figure 60 Command Prompt 3 step2 Type ipconfig release Figure 60 and press Enter step3 Type ipconfig renew and press Enter to retrieve new information IP address subnet mask and default gateway address from the BroadGuard Figure 61 ...

Page 55: ...e steps below to solve this problem step1 Check if other PCs can connect to the network without problems If they can ensure the problem PC s IP settings are correct IP address subnet mask default gateway and DNS step2 Check the BroadGuard Internet settings IP address subnet mask default gateway and DNS in Status Figure 62 If there is no information shown on the screen it means that your BSP has a ...

Page 56: ...ected and that all of the BroadGuard s cable DSL and LAN LEDs are correctly illuminated Power down your cable DSL modem and BroadGuard for a few seconds Then turn the cable DSL modem on After the modem goes through its self test turn the BroadGuard on After the BroadGuard goes through its self test check whether you can get an outside connection Ensure that your cable or DSL modem is DHCP capable ...

Page 57: ...m using Linux Does the BroadGuard support this operating system Yes The BroadGuard is compatible with any operating system Does the BroadGuard support 100Mbps Fast Ethernet Yes Both 10 and 100Mbps Fast Ethernet are supported Does the BroadGuard support ICQ send file Yes with the following fix ICQ menu preference connections tab check I am behind a firewall or proxy and set the firewall time out to...

Page 58: ...at is DoS Denial of Service The goal of a Denial of Service DoS attack is not to steal information but to disable a device or network so users no longer have access to network resources For example TearDrop a DoS hacker tool which is widely available on the Internet allows users to remotely crash any unprotected Windows computer on the Internet Most types of Internet attacks try to exploit the wea...

Page 59: ...DSL modem in the BroadGuard No the BroadGuard must work in conjunction with an external cable or DSL modem Which modems are compatible with the BroadGuard The BroadGuard is compatible with virtually any cable or DSL modem that supports Ethernet How can I check whether I have static DHCP IP Addresses Consult your BSP to confirm the information How do I get Half Life Team Fortress to Work with the B...

Page 60: ...dress never changes The PC must be exposed to the Internet as a DMZ Host Only one PC can be used as a VPN server as only one PC may be set as a DMZ Host step1 See Broadband page 24 and check Specify an IP Address and then enter all IP address information into all fields step2 The PC that you plan to make a VPN server must be assigned as the DMZ Host Client Configuration e g Microsoft PPTP Set up y...

Page 61: ...etwork dialog box will open Figure 64 Figure 64 Network step3 Click Add The Select Network Component Type dialog box will open Figure 65 Figure 65 Select Network Component Type step4 Double click Adapter The Select Network adapters dialog box will open Figure 66 Figure 66 Select Network Adapters ...

Page 62: ...the Network menu Figure 67 The Microsoft Virtual Private Networking Adapter item in the Network box indicates that it has been successfully installed Figure 67 Network step6 Windows may ask for the Windows CD ROM Insert the Windows CD and click OK step7 The system will ask you to restart your computer Click Yes to complete the installation step8 After restarting click My Computer Dial Up Networkin...

Page 63: ... to Dial Up Networking step9 Click Next The Make New Connection dialog box will open Figure 69 Figure 69 Make New Connection 1 step10 Type a descriptive name for the connection Choose Microsoft VPN Adapter from the Select a device dropdown list Click Next ...

Page 64: ...to and click Next Figure 71 Make New Connection 3 step12 Click Finish to complete the settings The system may ask you to install Microsoft Dial Up adapter Click OK to continue step13 Windows may ask for the Windows CD ROM Insert your Windows CD and click OK step14 In the Dial Up Networking folder Figure 72 you should have a new VPN connection ...

Page 65: ...nect To dialog box will open Figure 73 Figure 73 Connect To step16 Enter your User name Password and the Internet IP address of the VPN server Click Connect Note Connecting to the VPN server may take several attempts before a connection is established step17 The Connection Established dialog box will open Figure 74 ...

Page 66: ... Click Start Programs Administrative Tools Routing and Remote Access Figure 75 Routing and Remote Access step2 In the Routing and Remote Access box Figure 75 right click the server name and choose Configure and Enable Routing and Remote Access The Routing and Remote Access Server Setup Wizard welcome screen will open Click Next and the Common Configurations dialog box will open Figure 76 ...

Page 67: ...rk VPN server and click Next The Remote Client Protocols dialog box will open Figure 77 Figure 77 Remote Client Protocols step4 Make sure TCP IP is in the Protocols list then check Yes all of the available protocols are on this list Click Next and the Internet Connection dialog box will open Figure 78 ...

Page 68: ... Local Area Connection with the IP address in the 192 168 1 2 192 168 1 254 range Click Next The IP Address Assignment box will open Figure 79 Figure 79 IP Address Assignment step6 Check From a specified range of addresses Click Next The Address Range Assignment box will open Figure 80 ...

Page 69: ...eld enter a start IP address in the range 192 168 1 2 192 168 1 254 Enter an end IP address in the same range In the example in Figure 81 we allow five remote users to access the VPN server We recommend the number of addresses is five or less to prevent influencing the throughput of the BroadGuard Click OK to save the settings You will be returned to the Address Range Assignment box Figure 82 ...

Page 70: ... The Managing Multiple Remote Access Servers dialog box will open Figure 83 Figure 83 Managing Multiple Remote Access Servers step10 Check No I don t want then click Next step11 Click Finish A Routing and Remote Access warning screen will open Figure 84 Figure 84 Routing and Remote Access ...

Page 71: ... screen Figure 85 Figure 85 Routing and Remote Access step13 In the left pane double click the server and double click IP Routing In the right double click the Local Area Connection with the IP address in the 192 168 1 2 192 168 1 254 range The Local Area connection Properties box will open Figure 86 ...

Page 72: ...o close the window and return to the Routing and Remote Access window Click OK to save and close the Routing and Remote Access window These changes make it possible to run any Internet application through this server That completes the VPN server setup The next stage is to set permissions for the users access the server Set User Permissions step1 Click Start Settings Control Panel In Control Panel...

Page 73: ...e click Computer Management Expand System Tools Local Users and Groups Click Users to show all users lists in Computer Management Figure 88 Figure 88 Computer Management step3 Double click the name of the user you want to set permissions for The Properties box will open Figure 89 ...

Page 74: ...ard check either Allow access or Control access through Remote Access Policy which one you use depends on your security policy Click OK to save and complete the setting An icon will appear in the Network and Dial Up Connections folder Figure 90 Figure 90 Network and Dial Up Connections ...

Page 75: ...ure Cable DSL Router 67 step5 When there is a live connection from a remote user the icon will show activity Figure 90 Note Connections to the VPN server may take several attempts before a connection is established ...

Page 76: ... Web pages such as Netscape Navigator and Microsoft Internet Explorer DHCP Dynamic Host Configuration Protocol DHCP is a protocol that assigns temporary IP addresses to PCs Without DHCP the IP address must be entered manually at each computer Domain Name The Domain Name identifies one or more IP addresses For example the domain name of sohoware com represents about a dozen IP addresses URL Uniform...

Page 77: ... BSP Broadband Service Provider A BSP is a company that provides individuals or companies broadband access to the Internet and other related Internet services via cable or DSL Local Area Network LAN A LAN is a network of interconnected workstations sharing the resources of a single server or each other within a relatively small geographic area LAN Adapter A device that connects the computer to the...

Page 78: ...es personal electronic mail and any other services or activities of interest to the bulletin board s system operator the sysop News Forum An electronic meeting place where people can exchange news or discuss common interests Hacker A person who enjoys exploring the details of programmable systems and how to stretch their capabilities as opposed to most users who prefer to learn only the minimum ne...

Page 79: ...J 45 connector for cable DSL modem User Interface Browser based Management Maximum Number of PCs 253 Firewall Security NAT DMZ SPI Prevention of DoS attacks VPN Support Client and server pass through Microsoft PPTP Protocols WAN TCP IP DHCP client IP Multicast RTSP PPTP and PPPoE LAN TCP IP DHCP server NAT RIP I II LED Indicators Power Status Internet activity WAN Ethernet port activity LAN Operat...

Page 80: ... any problems that you cannot resolve with the information in troubleshooting please note the following information and contact our technical support team What you were doing when the error occurred What error messages you saw Whether the problem can be reproduced The serial number of your SOHOware product USA Europe Telephone 1 408 565 9888 Technical Support 1 888 785 8222 Toll Free Customer Serv...

Page 81: ...hever is longer SOHOware shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by the purchaser s or any third party s misuse neglect improper installation or testing unauthorized attempt to repair or modify or any other cause beyond the range of the intended use or by accident fire lightning or other haz...

Page 82: ...vices after Warranty Period After the warranty period expires all products can be repaired for a reasonable service charge The shipping charges to and from the SOHOware facility will be borne by the purchaser Return for Credit In the case of a DOA Dead on Arrival or a shipping error a return for credit will automatically be applied to the purchaser s account unless otherwise requested Limitation o...

Page 83: ...th the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility 89 336 EEC The product meets or exceeds the following EMC standards EMI EN50081 1 1992 EN55022 B EMS EN50082 1 1997 The manufacturer importer is responsible for this declaration Company Name SOHOware Europe Company Address 1 EARLSFORT CENTRE HATCH STR...

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