10
5.2.
Failure Codes
*Some of the error codes can not be seen based on changing the product types
6.
Troubleshooting Guide
All repairs which must be done on the machine should be done by authorized agents only. When a repair is required for machi ne or you are unable
to eliminate the failure with the help of the information given below:
Unplug the machine.
Close the water tap.
FAILURE
PROBABLE CAUSE
METHODS OF ELIMINATION
Machine does not
operate.
It is unplugged.
Insert the plug into the socket.
Fuse is defective.
Change fuse.
Start / Pause button has not been
pressed.
Press the start / pause button.
The program knob is in 0 (off)
status.
Bring the program knob on the desired status.
The door is not shut properly.
Shut the door properly. You should hear the
click.
Child lock is active.
See page 9.
Error Indication
Error Number
Indication For User
Indication For Service
Yes/No
Yes/No
Door is not locked
E01
Yes
Yes
Door is unlocked during programme
E01
Yes
Yes
Lack of water
E02
Yes
Yes
Pump failure
E03
Yes
Yes
Overflow
E04
Yes
Yes
NTC or Heater Failure
E05
No
Yes
Motor Failure - 1 (Tachometer open-short circuit or motor
connector is disconnected)
E06
No
Yes
Configuration Failure
E07
No
Yes
Motor Triac Failure
E08
No
Yes
Voltage Error
E09
Yes
Yes
Electronic Pressure Sensor
E10
No
Yes
Dryer Card Communication Error
E11
No
Yes
3D Communication Error
E12
No
Yes
LCD Communication Error
E13
No
No
Dryer Resistance Failure
E14
No
Yes
Twinjet Failure
E15
No
No
High Temperature Error
E16
No
Yes
Flowmeter Failure
E17
No
Yes
Dryer NTC Failure
E18
No
Yes
BLDC Failure
E19
No
Yes
Pyrojet Failure
E20
No
Yes
Detergent Dosage Pump Failure
E21
No
Yes
Softener Dosage Pump Failure
E22
No
Yes
Communication Failure Between PCB and BLDC Card
E23
No
Yes
Wrong LCD Software
E50
No
Yes
Wrong BLDC Software
E51
No
Yes
