Appendix
15-3
15
Problem
Possible Cause
Solution
Devices become
hot
During charging, AC
Charger may heat up.
If handset is safe to touch, heat
level is normal. If it is too hot to
touch, immediately stop charging
and contact Customer Service
(
P.15-31).
Handset may heat up
during charging/long
calls.
Battery drains
quickly
Battery may drain
quickly depending
on the operating
environment (ambient
temperature, charging
conditions, or Signal
Strength), operations,
and settings.
Use handset in an appropriate
environment and reduce
operations requiring high power
(
Unable to watch TV
Is USIM Card removed?
Unable to watch TV with no USIM
Card inserted. Insert USIM Card.
Is subscription
terminated?
TV is enabled only during
subscription period.
Display flickers
Is handset used near
fluorescent light?
Use handset as far away from
fluorescent light as possible.
Display is dim or
unlit
-
This may be due to the
characteristics of Display and not
a problem. The time until Display
is dimmed or unlit can be changed
by adjusting the Backlight time.
Unable to play
music via speaker
Is
Manner
mode
set? Cancel
Manner
mode
.
Is the Stereo
Earphone Microphone
connected?
Disconnect the connector for the
Stereo Earphone Microphone
(optional) from handset.
Too
many
applications
are
already
running
.
appears
Too many functions are
active.
Close some.
Problem
Possible Cause
Solution
Unable to establish
Bluetooth
®
or USB
connections using
Samsung New PC
Studio
Is the USB driver
installed? (for USB
connection)
If communications are executed
connecting to a personal
computer with USB cable,
installing the driver is required.
Download USB Driver Installer
from SAMSUNG Website (http://
jp.samsungmobile.com/pc/
lineup/941download.html) and
install the driver.
Is the connection
method set correctly on
the personal computer?
Set the connection method to
USB
or
Bluetooth
on the
Connection Manager of Samsung
New PC Studio or the Connection
Wizard for the communication in
use.
Are Bluetooth
®
or PC
USB connection port
and Samsung New PC
Studio the same?
Make sure port settings match
those set for Samsung New PC
Studio Connection Manager or
Connection Wizard.
Phone Book entry,
Message folder,
schedule event in
Calendar, or Tasks
do not appear
In
Security
, is
Secret
mode
set to
Hide
?
In
Security
, set
Secret
mode
to
Show
.
Is
Secret
under each
function set to
On
?
Select
Unlock
temporarily
from More on the window to
view information.
Sub folder do not
appear
In
Security
, is
Secret
data
folder
set to
Hide
?
In
Security
, set
Secret
data
folder
to
Show
.
Is
Secret
under each
function set to
On
?
Select
Unlock
temporarily
from More on the window to
view information.
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