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17

Troubleshooting

Most difficulties are easy to fix. Consult the troubleshooting table for common problems and their solutions. If you continue to 

experience problems or need repairs beyond these minor adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

 

for assistance.

m

WARNING!

 Always remove the battery before performing any adjustments, maintenance or repairs to your cordless

grass t edger.

Problems

Possible Solution

Grass t edger vibrates

Grass t edger 

does not start

•  Remove the SharperBlade

 and clean the slots, carefully remove any grass and 

weeds and so forth. 

•  If vibration persists after reassembly, replace the SharperBlade

 with a new one. 

•  In the event of the problem not disappearing, Contact your authorized 

 

Snow Joe

®

 + Sun Joe

®

 dealer or call Snow Joe

®

 + Sun Joe

®

 customer service 

center at 1-866-SNOWJOE (1-866-766-9563).

•  Make sure the battery has enough power and is inserted properly.
•  Make sure the battery is not overheated.  
•  If the t edger does not start after completing the checks, contact your 

authorized Snow Joe

®

 + Sun Joe

®

 dealer or call Snow Joe

®

 + Sun Joe

®

 customer 

service center at 1-866-SNOWJOE (1-866-766-9563).

Summary of Contents for SUNJOE SHARPERBLADE 24V-SB10-CT

Page 1: ...it away from other metal objects like paper clips coins keys nails screws or other small metal objects that can make a connection from one terminal to another Shorting the battery terminals together...

Page 2: ...to a stop by itself mWARNING After switching off the tool the cutting device SharperBlade continues to rotate for a few seconds Only use the original type of SharperBlade Do not under any circumstance...

Page 3: ...a risk of fire and electric shock If an extension cord must be used plug the charger into a properly wired 16 gauge or larger extension cord with the female plug matching the male plug on the charger...

Page 4: ...amage the battery pack 11 Use only original battery packs The use of other batteries poses a fire risk and may result in injuries or an explosion Information about the charger and the charging process...

Page 5: ...exposure to direct sunlight will result in overheating and cell damage Never charge or work with batteries that have been overheated replace them immediately if possible 7 Store the charger and your...

Page 6: ...y pack before any repair or maintenance WARNING Do not expose the unit to rain or wet conditions WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles Kee...

Page 7: ...rence THE OTHER SIDE 4 3 1 2 5 6 7 8 17 12 9 10 14 15 11 13 16 1 Battery compartment 2 Handle knob 3 Storage compartment 4 Telescoping pole 5 Telescopic shaft adjustment knob 6 Lower pole 7 Motor hous...

Page 8: ...enter at 1 866 SNOWJOE 1 866 766 9563 NOTE Do not discard the shipping carton and packaging material until you are ready to use the cordless grass trimmer edger The packaging is made of recyclable mat...

Page 9: ...y to pull the battery pack out of the equipment Fig 1 2 Depending on your Snow Joe Sun Joe charger model how to recharge your lithium ion battery will vary You may either insert your 24 volt battery i...

Page 10: ...ng The more pressure you apply the FASTER the blade will wear In contrast the less pressure you apply against hard surfaces the LONGER the blade will last The SECRET is to keep the blade just off the...

Page 11: ...the blade in the future follow all the steps in this section 1 Switch off the machine and remove the battery Wait until the machine comes to a complete stop 2 Loosen the screw knob by screwing it cou...

Page 12: ...be thrown into eyes and face cause blindness or other serious injury Never lean over the trimmer head and always wear eye protection When operating the machine check for the following Wear eye protec...

Page 13: ...ct Do not force the blade into work area Fig 18 Scalping The SharperBlade can be used for scalping The scalping technique removes unwanted vegetation down to the ground Hold the bottom of the trimmer...

Page 14: ...nd ensure it snaps into place Fig 22 2 Loosen the handle knob and adjust the auxiliary handle by pivoting it to a comfortable position Tighten the handle knob to secure Fig 23 3 Use the edge of the gu...

Page 15: ...amage never immerse your battery pack or charger in liquid or allow any liquid to flow inside these components 2 Clean out dust and debris from charger vents and electrical contacts by blowing with co...

Page 16: ...ary according to device Consult your manual for specific information 2 Install only new batteries of the same type in your product where applicable 3 Failure to insert batteries in the correct polarit...

Page 17: ...r edger does not start Remove the SharperBlade and clean the slots carefully remove any grass and weeds and so forth If vibration persists after reassembly replace the SharperBlade with a new one In t...

Page 18: ...ical damage Accessories Item Model iON 24V 2 0 Ah Lithium Ion Battery Charge times vary by charger See website for details Battery Runtime Max 15 min 24VBAT LTE iON 24V 2 5 Ah Lithium Ion Battery Char...

Page 19: ...ordered online at sunjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Accessories Item Model SharperBlade mini replacement blades 3 pack...

Page 20: ...g in a registration card available online from our website or calling our Customer Service Department at 1 866 SNOWJOE 1 866 766 9563 or by e mailing us at help snowjoe com Failure to register your Pr...

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