10
Maintenance/Storage
●Please ask our user service before using the product if it hasn’t been used for a long time.
●Taking material characteristics into consideration, we adopted processing and color patterns that will result in
less color migration. However, depending on storage conditions, a slight color migration may occur. Do not
store the product while it is wet.
●Before storage, the product should be cleaned and dried sufficiently. If the product is stored when wet, the
build-up of mold, bad odors, color migration and material deterioration will occur. Dry the product sufficiently
in a breezy and shaded area, and clean the surface with a soft brush before storing.
●Clean and dry the surface of the poles before storing. If stored when wet, corrosion may occur, resulting in
strength deterioration. Keep the joints clean and apply a small amount of silicone lubricant; applying excessive
amount of lubricant will stain the tarp or carry case.
●Store the product in a breezy area, away from heat and moisture.
●Depending on the conditions of use, the tent material may deteriorate over a wide area and become irrepara-
ble and lose its durability.
●For long-term use of the tarp, regularly check and maintain it (including accessories such as the pegs).
Regarding Repair
●If professional repair is necessary, please contact the dealer where the product was purchased or Snow Peak
Customer Service.
●Please dry and clean the product before sending it for repair.
●Please stick a memo onto the damaged area of the product for repair.
Include details explaining the circum-
stances that led to the damage in the memo.
●Cost of the repair will be borne as follows:
1.If the damage is subject to warranty, transportation cost (both ways) and repair cost will be paid by Snow
Peak.
2.If the damage is not subject to warranty, transportation cost (both ways) and repair cost will be paid by the
customer.
Regarding Warranty
The specifications of Snow Peak products are based on field testing and quality control in order to ensure
correct function and long-term use of the product. If apparent defects in the manufacturing of the product are
found, the defective product will be repaired or exchanged free of charge. Damages as follows are not covered
under warranty.
1. Material deterioration caused by age.
2. Damage caused by modifications or rough handling.
3. Damage caused by improper use not following the instruction manual.
4. Damage caused by unexpected accidents.
5. Damage not caused by defects in the manufacturing process.
6. Damage caused by dust or rust.
7. Damage or defects caused when dismantling the tent.
8. Damage and defects caused by dropping or other shocks to the tent and frames.
9. Change of parts due to friction and failure due to it
10. Damage caused by use of the product in combination with other maker’s products.
