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Troubleshooting 4ZERO Elite BT 

Downloads 

If you are having difficulty performing a download to your 4ZERO Elite BT you should consult the following checklist first before 
contacting technical support. If you are still unable to perform a download after following this checklist then please contact our 
Technical Helpline on 0333 121 2252 and select Option 3. There is also additional help available on the www.snooperneo.co.uk 
website. 

This guide is in two sections; the first section is a list of things to check before performing a download and the second 
section consists of possible reasons and solutions to error messages encountered while trying to perform a download. 

SECTION ONE 

1.  Have you registered your 4ZERO Elite BT? 

You will not be able to download the database unless the 4ZERO Elite BT is registered. Please register online at www.snooperneo.
co.uk.

2.  Is the USB computer cable supplied with the 4ZERO Elite BT connected correctly? 

Please check that the USB lead is plugged into the USB socket on the 4ZERO Elite BT and is fully plugged in as far as possible.
Check the computer USB connection is secure.

3.  What operating system are you using on your computer? 

The Snooper download software will only work on the following Windows operating systems: Windows Vista , Windows 7,
Windows 8, Windows 8.1 and Windows 10. THE SOFTWARE WILL NOT WORK ON WINDOWS 95/98, 98SE, Millennium and
Windows 2000. Supported Apple Mac software: MAC OS Yosemite, El Capitan and Sierra.

To determine which operating system you have on your computer: 

a) Right click on the ‘My Computer’ icon on your desktop and select ‘Properties’ from the drop down menu.

b) When the ‘System Properties’ dialogue box opens the ‘General’ tab is selected by default. Under the heading ‘System’ the
operating system is displayed.

c) If you do not have a ‘My Computer’ icon on your desktop (common in Windows XP) click on ‘Start’ and two columns will appear.
In the right hand column you will see the option of ‘My Computer’. Right click on this option as instructed in (a) above.

4.  Have you installed the Snooper download software onto your computer? 

If you have not installed the software you will not be able to perform a download to your 4ZERO Elite BT. Once the software is
installed there will be a new icon on your desktop: ‘4ZERO Elite BT Updater’. Please check to see if you have the latest version of
this software by visiting www.snooperneo.co.uk and clicking on the link ‘Download software’.

5.  Have you connected the computer to the internet? 

The computer needs to be connected to the internet before you can begin to download the database to your 4ZERO Elite
BT. Please make sure that your internet connection is established and that you have signed in to your broadband account (if
required).

4Zero Elite BT V1.0 EN 05/18

Summary of Contents for 4zero Elite BT

Page 1: ...User manual...

Page 2: ...or Apple store and pair it your Smart Phone or iPhone by Bluetooth At the time of publication the iOS app is currently unavailable please search the Apple App Store for the updater for availability On...

Page 3: ...ERO Elite BT 1 x Snooper 4ZERO Elite BT system 1 x Windscreen suction cup bracket 1 x USB computer connection lead 1 x Power lead with cigarette lighter socket adaptor PLEASE NOTE Due to our desire to...

Page 4: ...10 8 6 5 1 12v Power Socket 2 USB computer interface socket 3 On off volume dial 4 MENU button 5 MUTE button 6 OLED display 7 DIM button 8 CITY button 9 Rear facing laser detector 10 Front facing rada...

Page 5: ...ad the 4 Zero Elite BT software from the www snooperneo co uk website and follow the on screen instructions to install the software User tip You must register your 4ZERO Elite BT at www snooperneo co...

Page 6: ...ould pop up displaying the message Select your device Press Scan to search for your Fusion and then tap on it to select it once your Fusion has appeared on the screen 5 The app on your phone will then...

Page 7: ...view or where it might endanger the driver or passengers should your vehicle suddenly come to a stop or be involved in an accident Installing your 4ZERO Elite BT using the Windscreen Suction Cup brack...

Page 8: ...n Using a fuse that does not meet these ratings or removing fuse protection can damage your unit the power cable or the vehicles electrical system 1 Grasp the ring near the tip of the cigarette lighte...

Page 9: ...standby screen and begin to search for satellite connection Once your 4ZERO Elite BT has successfully established a GPS connection it will display your current speed indicate the GPS signal strength a...

Page 10: ...display the distance meter Fixed camera types can include Gatso Truvelo DS2 Speed Curb Peek HADEC3 watchman etc Red Light Camera RLC with speed camera When the 4ZERO Elite BT alerts to a combined RLC...

Page 11: ...If at any time you would like to cancel the audible alert press the MUTE button on top of the device Alerts to radar and laser frequencies When approaching a radar frequency 4ZERO Elite BT will confir...

Page 12: ...ird of a second or so the accuracy can be very high The advantage of a laser speed gun is that the size of the cone of light that the gun emits is very small even at a range like 1 000 feet 300 meters...

Page 13: ...ress the MENU button to save your selection and exit 4 Ka Band Radar You can choose to turn alerts for Ka band radar On or Off Please note the recommended setting for the UK is Off To turn Ka band rad...

Page 14: ...visual alert only if you are travelling below the posted speed limit and are approaching a fixed location such as a Gatso camera If you are travelling above the posted speed limit you will receive bot...

Page 15: ...ows Vista Windows 7 Windows 8 Windows 8 1 and Windows 10 THE SOFTWAREWILL NOTWORK ONWINDOWS 95 98 98SE Millennium and Windows 2000 Supported Apple Mac software MAC OSYosemite El Capitan and Sierra To...

Page 16: ...have this type of windscreen place the 4ZERO Elite BT where there is a clear section of glass usually situated near the rearview mirror or near the centre of the windscreen just above the dashboard If...

Page 17: ...ories Price List The following accessories are available from your local Snooper dealer For further details please visit www snooperuk com 2m Straight power lead with cigarette lighter adaptor 12 99 2...

Page 18: ...hich has had the serial number altered defaced or removed or which has been connected installed adjusted or repaired other than in accordance with the instructions provided by Snooper 3 Should you hav...

Page 19: ...erformance Products Ltd Cleaver House Sarus Court Manor Park Runcorn Cheshire WA7 1UL Tel 44 0 1928 579579 E customerservices snooper eu www snooper co uk Snooper Ventura snooperventura Snooper UK 4Ze...

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