Handling Incoming Calls:
Generally, the first three or four buttons are set as Lines. The first incoming call will show up
on the top right, and as more calls come in, the lines will fill from top to bottom.
Line buttons have 4 basic states:
1.) Dark (or No Light) means no call.
2.) Green Flashing indicates an incoming call.
3.) Solid Green indicates you are on that Line/Call.
4.) Red Flashing signifies the Line/Call is on Hold.
When receiving an incoming call, your phone will ring and display Caller ID.
You can push the blinking Line button to answer on speaker or just pick up the handset.
If you are not going to answer and want to silence the ringer, hit the X Key. The X Key will
trigger your “No Answer” treatment which is usually set to send the call to your voicemail.
Once on a call, your screen will display that you are connected. If you place the call on hold,
the screen changes to show Holding.
TIP:
If you are already on an active call, pressing a Line Button to answer another call
automatically places your current call on hold.
Handling Multiple Calls:
Generally, you are in control of the call which is displayed on your screen. When you have more than
1 call, your left and right-most soft keys (below the main screen) can be used to scroll between the
different calls on your phone.
So when handling multiple calls. the top of your display tells you about the call which is displayed and the scroll keys tells you about the other calls on
the phone.
The displayed call is ringing, and you can scroll left to your
connected call.
You’re connected (i.e., talking) to the displayed call, and you can
scroll right to a call that is ringing.
The key point to remember is that when handling multiple calls, the call which you have displayed on the screen is the one you are controlling
.
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The Soft Key will tell you what direction to scroll to get to another call and it will also indicate that
status of that call. For example:
Left to a Holding call
Left to display the call
you are Connected to.
Right to a Ringing call
