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SNBC BTP-M280, User Manual

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SNBC BTP-M280 User Manual Download Page 4

BTP-M280 User’s Manual

 

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7 TROUBLESHOOTING ............................................................................................................................34

 

7.1

 

C

UTTER ERROR TROUBLESHOOTING

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7.2

 

P

RINTER DOESN

’

T 

W

ORK

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7.3

 

E

RROR 

LED

 AND 

B

UZZER

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7.4

 

P

ROBLEMS DURING 

P

RINTING

..............................................................................................................34 

7.5

 

P

ROBLEMS DURING 

U

SING 

D

RIVER

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Summary of Contents for BTP-M280

Page 1: ...USER S MANUAL Impact Receipt Printer BTP M280 Shandong New Beiyang Information Technology Co Ltd ...

Page 2: ...r 5 2 3 3 Recommended paper 错误 未定义书签 2 4 RIBBON SPECIFICATION 6 2 4 1 Ribbon model 6 2 4 2 Demensions 6 2 5 PRINT AND TEAR OFF POSITION 7 2 5 1 Print position 7 2 5 2Tear off position 7 3 OUTLINE AND PARTS 8 3 1 OUTLINE AND PARTS 8 3 2 LEDS AND BUZZER 9 4 INSTALLING 10 4 1 UNPACKING 10 4 2 MOUNTING THE PRINTER 10 4 2 1 Horizontal mounting 10 4 2 2 Wall mounting optional 11 4 3 CONNECTING TO A GROU...

Page 3: ...t 14 4 11 INSTALLING THE PRINTER DRIVER 15 4 11 1 Typical setup 15 4 11 2 Advanced setup 17 4 11 3 Installing the USB device driver 19 4 12 HOW TO USE THE DRIVER 21 4 12 1 User defined page 21 4 11 2 Parameter explanation 22 5 MAINTENANCE 28 5 1ROLLER CLEANING 28 5 2 MARK SENSOR CLEANING 28 5 3 CLEANUP PAPER JAM 28 6 INTERFACE SIGNAL 30 6 1 USB INTERFACE 30 6 2 PARALLEL INTERFACE 30 6 3 SERIAL INT...

Page 4: ...P M280 User s Manual 3 7 TROUBLESHOOTING 34 7 1 CUTTER ERROR TROUBLESHOOTING 34 7 2 PRINTER DOESN T WORK 34 7 3 ERROR LED AND BUZZER 34 7 4 PROBLEMS DURING PRINTING 34 7 5 PROBLEMS DURING USING DRIVER 35 ...

Page 5: ... part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of SNBC Copyright Copyright 2007 by SNBC Printed in China Version 2 0 Trademarks SNBC registered trademarks are Warning and Caution Warning Items should be strictly followed to avoid damages to body and equipment Caution Items with impo...

Page 6: ... Avoid exposing the printer to condensation In case of condensation ensure it has been completely removed before turn on the power 7 Connect the power adapter to an appropriate grounded outlet Avoid sharing a single electrical outlet with large power motors and other devices that may cause the fluctuation in voltage 8 The socket outlet should be installed near the equipment and should be easily ac...

Page 7: ...USB interface is a fixed interface of the printer and the other interfaces are optional interface of the printer The BTP M280 offers drivers and applications under WINDOWS 98 NT4 0 2000 2003 XP Vista 1 2 Features Bi directional printing Two color printing Bi directional carriage return Support multi layer paper Easy paper loading Easy operation and maintenance Support marked paper and continuous p...

Page 8: ... CPL 16 CPL Character size Default Font A 1 6 3 1mm Font B 1 2 3 1mm Chinese 2 7 2 9mm Character Characters inch Default Font A 13 3CPI Font B 16CPI Chinese 8 9CPI Receive buffer 4KB NV bit image data area 128KB Data buffer User NV memory 8KB Ribbon specification ERC 38 ribbon cartridge ERC 38 P 4 000 000 characters ERC 38 B 3 000 000 characters Ribbon lifetime ERC 38 B R Black 1 500 000 character...

Page 9: ...f which the original layer on contact the print head thicker than its under layer 2 3 2 Marked paper Besides the requirements of the continuous paper marked paper should follow the following requirements 1 Mark place y BTP M280 printer reserves 8 positions for mark sensor which can detect marks on either the front side or the reverse side of the paper Position of the sensor is as shown in the figu...

Page 10: ...e 2 4 Ribbon specification 2 4 1 Ribbon model Model Color ERC 38 P Purple ERC 38 B Black ERC 38 B R Black Red 2 4 2 Demensions Unit mm Caution Please use the recommended EPSON original ribbon to ensure the printing quality and lifetime of the printer transmission part ...

Page 11: ...rint right margin According to the different paper width of the L1 the print width L2 and the left right margin L3 L4 should be changed as below Paper width L1 Print width L2 Left margin L3 Right margin L4 80 76mm 63 4mm 6 8mm 5 8mm 69 5mm 57mm 6 8mm 5 7mm 57 5mm 47 5mm 6 8mm 3 2mm 2 5 2Tear off position L1 About 21 5mm L2 About 34mm ...

Page 12: ...ons ERROR LED is always off under error conditions ERROR LED will flash 3 PAPER LED 6 Indicate paper status of the printer Under normal conditions PAPER LED is always off under paper end or paper near end conditions it is always on 4 FEED button 7 Press the button while turning on the printer a self test page will be printed In the normal status press the FEED button for a short time the printer w...

Page 13: ...per cabinet The paper guide could be plugged in different slot which is suitable for different wide paper such as 76 5 0 5 mm 69 5 0 5 mm 57 5 0 5 mm Without paper guide paper width of the printer is 80 0 5 mm Caution The paper guide is a necessary part of the printer for adjusting paper width please keep it carefully 3 2 LEDs and Buzzer The table below shows LEDs and buzzer in error status Error ...

Page 14: ...BC or your local agent 4 2 Mounting the Printer BTP M280 has two mounting modes horizontal mounting and wall mount 4 2 1 Horizontal mounting The printer should be mounted on a flat and stable surface For operation and maintenance we suggest you reserve space below the printer to ensure its reliability and easy operation BTP M280 power supply external The height of printer will increase 38 5mm whil...

Page 15: ... wall 3 Put the screws into plastic plugs with screwdriver keeping a distance of 10mm between screw head and wall side 4 Install the printer according to the arrowhead Caution In case of wall mount the printer must be oriented upwards The hook on the wall should be firmly positioned to avoid printer damage or risk of falling 4 3 Connecting to a ground line Printer housing should be grounded Please...

Page 16: ...lectric shock When the printer is not used for a long period of time disconnect the power adapter from the wall outlet for safety 4 5 Connecting USB signal cable 1 Ensure the printer is turned off 2 As shown the figure below put the USB signal cable into the suitable USB interface 3 Connect other end of USB signal cable to host 4 6 Connecting optional signal cable 1 Turned off the printer 2 Put th...

Page 17: ... type Before loading roll paper you should confirm the type of the paper can be used for printer The default paper type is continuous paper If marked paper will be used please contact your local dealer for assistance 4 9 2 Loading replacing paper roll 1 Press back cover button to open the back cover 2 Hold the hole in the paper guide to install or offload it When using 76mm 69mm 57mm width paper r...

Page 18: ... is connected with power cable 2 Press of the power switch to turn on and initialize the printer 4 10 2 self test 1 Ensure the printer is connected with power cable sufficient ribbon and paper roll have been loaded 2 Ensure the printer is powered off 3 Hold FEED button while pressing of the power switch After ERROR LED flashes once release FEED button The printer will print out configuration infor...

Page 19: ...ith the installing steps as below 4 11 1 Typical setup 1 Run Setup exe in the driver installing package and read the relative software licensing protocol carefully If you accept it please click I Accept then click Next button 2 Select the model and the name of the printer to be installed If you want to set it as default printer please select Set As Default Printer then click Next button ...

Page 20: ...utton 4 Set printer port The default port is LPT1 User can install it based on actual port Under Windows NT4 0 or above please select BYCOMx for serial driver x equals to 1 2 3 4 5 6 7 or 8 Click Finish button to end the installation 5 If the current system is Windows 98 Me click Yes in the pop up window to restart the computer ...

Page 21: ... USB printers and has the function of printer driver mode setting Setup steps are as follows 1 Run Setup exe in the driver installing package and read the relative software licensing protocol carefully If you accept it please click I Accept then click Next button 2 Select the model and the name of the printer to be installed If you want to set it as default printer please select Set As Default Pri...

Page 22: ...t system type and click Next button 5 Set driver mode and printer port of the printer Default settings are port is LPT1 as default port and supporting Multi USB printers Click Finish to end the installation 6 If the current system is Windows 98 Me click Yes in the pop up window to restart the computer ...

Page 23: ...xample for detailed introduction Windows XP system 1 Connect the printer USB interface with idle USB PC interface using USB cable System will recognize USB device automatically and popup Add New Hardware Wizard Select Install from a list or specific location then click Next 2 Select Search for the best driver in these locations and Include this location in the search then Click Browse to browse th...

Page 24: ...nstallation Windows 2000 system 1 Connect USB interface of the printer with idle USB interface of the PC Using USB cable System will recognize USB device automatically and popup Add New Hardware Wizard then click Next 2 Select Search for the best driver for your device click on Next 3 Select Specify a location then click Next 4 Click Browse button to browse the driver program Default directory is ...

Page 25: ...lling the driver you can print all characters and images in WORD EXCEL or other file in Windows programs That is What You See Is What You Get In order to print normally you should set the page and select parameters properly 4 12 1 User defined page If the page size defined by the driver can not meet user s requirement user can define the page size under Window 98 system user defined page can be de...

Page 26: ...n Before setting user defined page please ensure that the printer driver has been installed properly In application you can select the page in varieties of official software such as WORD EXCEL and so on 4 12 2 Parameter explanation The driver offers cut mode paper type and cash drawer functions for users to use Users can configure the parameters according to their needs Take Windows XP system as a...

Page 27: ...Only when user chooses Color they can print two colors Setting resolution parameter BTP M280 driver supports three kinds of resolutions 160 x 144 dpi 160 x 72 dpi 80 x 72 dpi Users can select it according to their own need High resolution has clear printing while lower print speed low resolution has higher print speed while less clear printing ...

Page 28: ...4 Single Bi directional print setting Set single bi directional print settings via this option Operation option User can set different setting of page via this option start of document start of page end of page end of document ...

Page 29: ...d of page Cash drawer Cash drawer1 Cash drawer2 Cash drawer1 2 print messenger Herald and Cash drawer pulse width Buzzer Buzz 200ms 600ms 1s 2s 4s paper feed paper cut paper cut by hand partial cut full cut print Logo bitmap Utility User can set control font and print self test page via this option at the same time user can set user defined page size ...

Page 30: ...BTP M280 User s Manual 26 Download User can download firmware and Logo via this option Font User can select driver supported font and font size via this option ...

Page 31: ...BTP M280 User s Manual 27 Version information User can see the printer driver version information via this option ...

Page 32: ... moderate cleanser 4 Wait until the cleanser is completely evaporated then close the back cover and finish roller cleaning 5 2 Mark sensor cleaning If the printer does not identify the mark effectively you should clean the mark sensor Steps for mark sensor cleaning are as follows 1 Turn off the printer 2 Pull the latch to open the back cover of the printer 3 Keep the back cover open clean the dust...

Page 33: ...ual 29 1 Turn off the printer 2 Pull the latch to open the back cover of the printer 3 Check if there is any paper in the paper path if necessary clear the jammed paper 4 Close the back cover and finish clearing paper jam ...

Page 34: ...e interface outlet is 36PIN CENTRONICS Pin Signal resource Signal definition Pin Signal resource Signal definition 1 H nStrobe 19 Signal Ground 2 H Data 0 Least Significant Bit 20 Signal Ground 3 H Data 1 21 Signal Ground 4 H Data 2 22 Signal Ground 5 H Data 3 23 Signal Ground 6 H Data 4 24 Signal Ground 7 H Data 5 25 Signal Ground 8 H Data 6 26 Signal Ground 9 H Data 7 Most Significant Bit 27 Sig...

Page 35: ... sample The default setting is as follows Baud rate 9600bps Data bit 8bits Parity bit None Stop bit 1 bit Flow control DTR DSR 6 4 Ethernet 1 Interface features Support of 10BASE T communication Compatible with Ethernet II standard frame type Indicator shows network connecting status and data transmission status Supports 9100 port print Supports status back Supports parameter configuration Support...

Page 36: ...f IEEE802 3 5 Interface signal definition Pin Signal name Instruction 1 TX Data transmission 2 TX Data transmission 3 RX Data receiving 4 NC Reserve 5 NC Reserve 6 RX Data receiving 7 NC Reserve 8 NC Reserve 6 5 WLAN Interface Board 1 Interface features Supports 802 11b 802 11g protocol Supports 9100 port printing LRP printing Supports status back Supports parameter configuration Supports Firmware...

Page 37: ...in 510 ms Cash drawer status inspection signal L 0 0 5 V H 3 5 V 2 Cash drawer interface outlet uses RJ11 6P connector 3 Interface signal definition Items Signal Functions 1 FG Frame Ground 2 DRAWER 1 Cash drawer 1 driving signal 3 DRSW Cash drawer status test signal 4 VDR Cash drawer driving power 5 DRAWER 2 Cash drawer 2 driving signal 6 GND Circuit share ground Caution Do not connect or disconn...

Page 38: ...er 7 3 Error LED and Buzzer Problems Possible causes Solution Paper near end Replace roll paper Paper end Replace roll paper Back cover up Close back cover Cutter error Refer to 7 1 Cutter error troubleshooting Input voltage abnormal Turn off printer power and check input voltage Print head overheated Turn off printer power and wait until the print head turn to normal temperature If ribbon is dama...

Page 39: ...ure it correctly Parameter of the printer not correct Configure two color printing please refer to 4 11 2 Parameter explanation Can not print two color Used one color ribbon Change to two color ribbon Black mark fails to be positioned normally Page settings are not correct Select correct paper type in the document setting option Overtime setting is too short Extend the overtime of serial and paral...

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