6
Care and Cleaning Instructions
1. Do not wash in washing machine or immerse the product or the adapter in water.
2. Always switch off before cleaning and remove the adapter from the socket with clean,
dry hands.
3. The massager should be wiped with a slightly moist cloth and dried thoroughly. Do not
wipe the product with alcohol or harsh chemicals such as thinner or bleach.
4. Keep away from heat, fire or exposure to direct sunlight.
5. Store the massager in a cool, dry place out of reach of children.
6. Avoid contact with sharp edges or pointed objects which might cut or puncture the
fabric surface.
TROUBLESHOOTING GUIDE
Fault
Solutions
The massage is not active in all regions.
The massage motor for that region may have been
switched off. Press the button that corresponds to that
region to activate.
Device switches off suddenly
The device will switch off when the timer runs out.
Continue using by pressing the ‘On/Off’ button. If the
device has run for 60 mins., turn back on after resting
the unit for 15 mins.
Over-heat protection function activated. Device is
switched off for your safety . Please rest device for 15-
30mins before restarting.
Device fail to start
Check if device has been used for more than 30 mins.
If so, let device rest for 15 mins before continuing.
Device may require longer time to cool in warmer
environments.
Check if adapter is plugged into socket.
Check if adapter output is connected to device
power inlet wire.
Jerky motion of vibrations from device
Excessive pressure may have been applied onto the
device. Reduce the load and try again.
