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TROUBLESHOOTING GUIDE

1. Do not wash in washing machine or immerse the product or the adapter in water.

2. Always switch off before cleaning and remove the adapter from the socket with clean, 

    dry hands.

3. The massager should be wiped with a slightly moist cloth and dried thoroughly. 

    

Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.

4. Do not overstretch the eAlas�c back straps.

5. Keep away from heat, fire or exposure to direct sunlight.

6. Do not apply excessive pressure or impact onto massager/massage heads. 

    Applica�on of a direct force in excess of 110 lbs. may damage your massager and 

    invalidate your warranty. Refrain from over usage of the device.

7. Store the massager in a cool, dry place out of reach of children. 

8. Avoid contact with sharp edges or pointed objects which might cut or puncture 

    the cover of massager.

Massage heads rota�ng at 

reduced speed. 

Massage heads only rotate in

the upper or lower region.  

Device switches off suddenly  

Jerky mo�on of massage 

heads /Vibra�ons from device 

Excessive pressure may have been applied 

onto the device.Reduce the load and try again.
Device may be jammed. Remove pressure / 

loadfrom the device and press the 'Full Back' 

bu�on to try again.

Infra-red lights are on but no

mo�on from massage heads  

Fault

Solutions

The load on the massage hea ds is excessive. 

Reduce load and try again.  
The massage has been ac�vated for the upper 

or lower back region. Press the 'Full Back' 

bu�on for the massage to cover both regions. 

Device may have been in use for 15mins. 

Auto-shut-off func�on ac�vated. Con�nue 

using by pressing the ‘power’ bu�on a�er 

res�ng the unit for 15mins. 
Over-heat protec�on func�on ac�vated. 

Device is switched off for your safety. Please 

rest device for 15-30mins before restar�ng. 

Check if adapter is plugged into socket. 
Check if adapter output is connected to 

device power inlet wire.  

Check if device has been used for more than 

15mins. If so, let device rest for 15mins 

before con�nuing. Device may require longer 

�me to cool in warmer environments.   

Device fail to start

10

Care and Cleaning Instruc�ons

Summary of Contents for SL-256H-APP

Page 1: ...Use care manual SHIATSU MASSAGE CUSHION WITH HEAT SL 256H APP...

Page 2: ...ust be replaced by the manufacturer a service representa ve or by quali ed personnel In case of malfunc on disconnect immediately from the mains Do not use if you have skin disorders open wounds or sw...

Page 3: ...ou for purchasing Shiatsu massage cushion with heat by Snailax Corpora on With normal care and proper treatment it will provide years of reliable service Please read all instruc ons carefully before u...

Page 4: ...n nuous massage of 15 Minutes per me and Not exceed 3 mes use one day The device will automa cally switch o a er 15 minutes mer run out Remove the adapter from the outlet when not in use Do not setup...

Page 5: ...vibra on You may cycle through low medium high and o se ngs Heat Button Press to ac vate heat The heat cannot be turned on if the massage func on is not ac vated Timer Button Press to set the massage...

Page 6: ...obile phone 2 Click the SNAILAX icon to start the app SNAILAX App Guide SNAILAX App Guide 1 Installing the applica on Before star ng using the jump rope please download App SNAILAX from App store or G...

Page 7: ...nt Otherwise click Regist Now to sign up a new account rst 4 To register a new account please enter your email address and password The veri ca on link will be sent to your email Sign in to your email...

Page 8: ...e requested for the rst me Please choose Se ngs otherwise the device cannot be found Plug in the device power then you can see the search result Click Stop search and add 5 A er login the main screen...

Page 9: ...be displayed in the list Please refer to www snailax com for a variety of massager devices available 8 Select the corresponding device in the list to access the control page The APP will automa cally...

Page 10: ...region Device switches o suddenly Jerky mo on of massage heads Vibra ons from device Excessive pressure may have been applied onto the device Reduce the load and try again Device may be jammed Remove...

Page 11: ...will be given to any force majeure and man made causes to a defec ve product such as improper care personal tear down and willful damage etc If you have any issue about the product please feel free to...

Page 12: ...television recep on which can be determined by turning the equipment o and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate th...

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