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| SMSEagle NXS-9700
| User’s Manual
TROUBLESHOOTING
To make sure that the device is working properly, follow the three steps:
1. Verification of LEDs
2. Checking the device configuration (IP Settings)
3. Check the device logs (description below)
Verification of LEDs
Normal operation of the device is signaled by LEDs as follows:
LED
Correct operation
Power (PWR)
Continuously lit
User
Blinks during flashdisk read/write
Ready (RDY)
Blinking
SIM1 (only 3G device)
Slow flashing in stand-by mode, Quick flashing when modem 1 in use
SIM2 (only 3G device)
Not used
Checking the device information
The device information (device type, software version, modem IMEI, IMSI, network signal strength, network
name) can be found under menu “Settings” > “Sysinfo”.
Device logs
Under menu “Settings” > “Sysinfo” you can find latest lines of device logs: modem log, database log and
system log. In case of any problems with the device these logs are a valuable source of troubleshooting
information.
Extended device logs can be downloaded via button “Download device logs” in menu “Settings” > “Sysinfo”.
Summary of Contents for NXS-9700-3G
Page 1: ...Rev 1 Rev 2 Rev 3 Rev 4 User s Manual SMSEAGLE NXS 9700 3G NXS 9700 4G...
Page 9: ...9 SMSEagle NXS 9700 3G User s Manual GET READY TO START I...
Page 21: ...21 SMSEagle NXS 9700 User s Manual USING OF SMSEAGLE II...
Page 213: ...213 SMSEagle NXS 9700 User s Manual TROUBLESHOOTING I I I...
Page 217: ...217 SMSEagle NXS 9700 User s Manual SERVICE REPAIR IV...
Page 219: ...219 SMSEagle NXS 9700 User s Manual TECH SPECS SAFETY INFORMATION V...
