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authorized distributor or the Smiths Medical Service Department before shipping the unit
to Smiths Medical for repair. The Service Department will issue a Return Goods
Authorization Number (RGA #). The Service Department will need the SERIAL NUMBER
of your unit and a description of the problem.
This Level 1
®
Fluid Warmer is warranted by Smiths Medical ASD Inc. (Smiths Medical) to
be free of material and workmanship defects for a period of 1 year (12 months) from the
date of purchase, abuse and impact damage excluded. Smiths Medical reserves the right
to replace any or all components in lieu of repair. During the period this warranty is in
effect, any Level 1
®
H-1000/H-1025 Fluid Warmer found to be defective and shipped to
Smiths Medical, shipping costs prepaid, will be repaired or replaced. This warranty does
not cover misuse, impact damage or obvious abuse of the device. No warranty or
affirmation of fact, expressed or implied, other than stated above, is made or authorized
by Smiths Medical, and Smiths Medical's liability in all events is limited to the purchase
price paid for the device.
NOTE:
Federal (U.S.A.) Law requires contaminated Medical Equipment to be cleaned and
disinfected before shipment. If this is not done your unit will be immediately returned as it
is received. Be sure that ALL water is drained from the unit before packing and shipping.
FOR QUESTIONS, CONTACT YOUR AUTHORIZED DISTRIBUTOR OR THE SMITHS
MEDICAL SERVICE DEPARTMENT at +1-781-878-8011. Be sure that all of the following
information is included: hospital name, address, telephone number, contact person, serial
number of the device and the apparent problem.
For Service, contact your Smiths Medical distributor or the Smiths Medical Technical
Service Department at:
USA/Canada
Smiths Medical ASD, Inc.
160 Weymouth Street
Rockland, MA 02370 USA
USA/Canada 1-800-258-5361
Interna1-781-878-8011
www.smiths-medical.com