Smiths Medical Oxi-Pulse 30, Home Use Operation Manual

Page: 59 / 66

Chapter 9: Troubleshooting
Home Use Operation Manual 9-3
PRObleM POSSIble CAUSe CORReCTIVe ACTIOn
The monitor displays
27
ERR
when powered
up.
The battery is defective. Disconnect the AC power cord
and then reconnect it. If the error
message persists, the battery is
defective. Contact your authorized
service representative.
Battery run time is
excessively short
on a fully charged
battery.
The Li-Ion rechargeable battery
pack must be replaced.
Contact your authorized service
representative.
Sensor
PRObleM POSSIble CAUSe CORReCTIVe ACTIOn
No pulse shown on
the bargraph or PI
graph.
Patient cable or sensor is
disconnected from the
oximeter.
Sensor is incorrectly
positioned on the patient.
Poor patient perfusion.
Defective sensor or patient
cable.
Check sensor connections to the patient
cable and to the oximeter.
Reposition the sensor.
Reposition the sensor.
Try a new sensor or contact your
authorized service representative for
help.
The pulse rate is
erratic, intermittent,
or incorrect.
The SpO
2
sensor is improperly
positioned on the patient.
The patient is experiencing
poor perfusion.
The patient is moving too
much.
There is too much ambient
light around the SpO
2
sensor.
Defective sensor or patient
cable.
Reposition the sensor on the patient.
Confirm signal level with PI and signal
bar graphs. Reposition the sensor on the
patient.
Make sure that the patient remains still.
Place the extremity on a pillow that acts
as a buffer to motion.
Shield the SpO
2
sensor with a towel.
Try a new sensor or contact your
authorized service representative for
help.