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References and Troubleshooting
Alarms and Messages
Alarm Priority
Description / Corrective Action
External power source faulty.
Change power source.
Medium
The AC adapter’s output voltage is too high. Select acknowledge
to clear the alarm. The AC adapter is faulty, remove from
service.
High Flow Admin Set not
allowed. Remove cassette.
High
The CADD® high volume administration set cannot be used
with the PCA delivery mode. The pump is stopped and will not
run.
NOTE
: You must remove the administration set to continue.
Key stuck. Release key or
remove power. Pump stopped.
High
A key may be pressed down. The pump is stopped and will not
run. Make sure there is nothing pressing on any of the keys. If
the alarm persists, close the tubing clamp, remove the batteries
to turn off the pump, and remove the pump from use. Contact
Smiths Medical Customer Service to return the pump for
service.
Lock cassette to start pump.
Medium
The cassette must be locked onto the pump before beginning
delivery. If this alarm is sounding, lock the cassette to clear the
alarm and the pump will automatically start.
Loss of power occurred while
pump was running.
Medium
The pump lost power while it was running. This alarm will
occur when the pump restarts. Select acknowledge to clear the
alarm and, if appropriate, restart the pump.
Motor service due.
Medium
The pump’s motor requires service. Select acknowledge to clear
the alarm. Remove the pump from use at the next cassette
change and contact Smiths Medical Customer Service to return
the pump for service.
New pump settings
downloaded. Press
‘Acknowledge’ then review.
Low
A new protocol was just downloaded into the pump from the
CADD®-Solis Medication Safety Software. Select acknowledge
to clear the alarm. Review the protocol to ensure the correct
one has been downloaded.
PCA dose cord button stuck.
Release or remove cord.
High
The PCA remote dose cord button may be pressed down. The
pump is stopped and will not run. Make sure there is nothing
pressing on the PCA remote dose cord button. If the alarm
persists, remove the PCA remote dose cord to clear the alarm
and contact Smiths Medical Customer Service. You may
continue using the pump with another PCA remote dose cord,
or using the
PCA dose
@
button on the pump.
PCA dose cord disconnected.
Medium / Low
Medium
: The PCA remote dose cord was disconnected from
the pump while the pump is delivering. Select acknowledge to
clear the alarm or reattach the PCA remote dose cord.
Low
: The PCA remote dose cord was disconnected from the
pump while the pump is stopped. Select acknowledge to clear
the alarm or the alarm will automatically clear after 5 seconds.
Preventive maintenance due.
Medium
Your facility may have established a maintenance program for
the pump, and the pump is due for preventive maintenance.
Select acknowledge to clear the alarm and refer to your facility’s
policy for preventive maintenance.
Protocol library updating.
Reselect protocol when update
is complete.
Medium
A new or updated library is currently being downloaded into
the pump. The pump will not allow you to select any new
protocols while this update is in process. Select acknowledge to
clear the alarm or it will automatically clear when the update is
complete.
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