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24 / EN

Washing Machine / User’s Manual 

5

 Troubleshooting

Problem

Reason

Solution

Program does not start after 

closing the door.

Start / Pause / Cancel button was not pressed.

• 

*Press the Start / Pause / Cancel button.

It may be difficult to close the loading door in case of 

excessive loading.

• 

Reduce the amount of laundry and make sure that 
the loading door is closed properly.

Programme cannot be started or 

selected.

Washing machine has switched to self protection mode 

due to a supply problem (line voltage, water pressure, etc.).

• 

 Press and hold On / Off button for 3 seconds. 
(see. “Cancellation of program”)

Water in the machine.

Some water might have remained in the product due 

to the quality control processes in the production.

• 

This is not a failure; water is not harmful to the 
machine.

Machine does not fill with water.

Tap is turned off.

• 

Turn on the taps.

Water inlet hose is bent.

• 

Flatten the hose.

Water inlet filter is clogged.

• 

Clean the filter.

Loading door may be open.

• 

Close the door.

Machine does not drain water.

Water drain hose might be clogged or twisted.

• 

Clean or flatten the hose.

Pump filter is clogged.

• 

 Clean the pump filter.

Machine vibrates or makes noise.

Machine might be standing unbalanced.

• 

Adjust the feet to level the machine.

A hard substance might have entered into the pump 

filter.

• 

Clean the pump filter.

Transportation safety bolts are not removed.

• 

Remove the transportation safety bolts.

Laundry quantity in the machine might be too little.

• 

Add more laundry to the machine.

Machine might be overloaded with laundry.

• 

 Take out some of the laundry from the machine 
or distribute the load by hand to balance it 
homogenously in the machine.

Machine might be leaning on a rigid item.

• 

Make sure that the machine is not leaning on 
anything.

There is water leaking from the 

bottom of the washing machine.

Water drain hose might be clogged or twisted.

• 

Clean or flatten the hose.

Pump filter is clogged.

• 

Clean the pump filter.

Machine stopped shortly after the 

programme started.

Machine might have stopped temporarily due to low 

voltage.

• 

It will resume running when the voltage restores to 
the normal level.

Machine directly discharges the 

water it takes in.

Draining hose might not be at adequate height.

• 

Connect the water draining hose as described in 
the operation manual.

No water can be seen in the 

machine during washing.

The water level is not visible from outside of the 

washing machine.

• 

This is not a failure.

Loading door cannot be opened.

Door lock is activated because of the water level in 

the machine.

• 

Drain the water by running the Pump or Spin 
programme.

Machine is heating up the water or it is at the spinning cycle.

• 

 Wait until the programme completes.

Child lock is engaged. Door lock will be deactivated a couple 

of minutes after the programme has come to an end. 

• 

Wait for a couple of minutes for deactivation of 
the door lock.

Loading door may be stuck because of the pressure it 

is subjected to.

• 

Grab the handle and push and pull the loading 
door to release and open it.

Washing takes longer time than 

specified in the manual.(*)

Water pressure is low.

• 

Machine waits until taking in adequate amount 
of water to prevent poor washing quality due to 
the decreased amount of water. Therefore, the 
washing time extends.

Voltage might be low.

• 

Washing time is prolonged to avoid poor washing 
results when the supply voltage is low.

Input temperature of water might be low.

• 

Required time to heat up the water extends in cold 
seasons. Also, washing time can be lengthened to 
avoid poor washing results.

Number of rinses and/or amount of rinse water might 

have increased.

• 

Machine increases the amount of rinse water 
when good rinsing is needed and adds an extra 
rinsing step if necessary. 

Excessive foam might have occurred and automatic 

foam absorption system might have been activated 

due to too much detergent usage.

• 

 Use recommended amount of detergent.

Programme time does not 

countdown. (On models with 

display) (*)

Timer may stop during water intake. 

• 

Timer indicator will not countdown until the machine 
takes in adequate amount of water. The machine 
will wait until there is sufficient amount of water 
to avoid poor washing results due to lack of water. 
Timer indicator will resume countdown after this.

Timer may stop during heating step. 

• 

Timer indicator will not countdown until the 
machine reaches the selected temperature.

Timer may stop during spinning step. 

• 

Automatic unbalanced load detection system 
might be activated due to the unbalanced 
distribution of the laundry in the drum.

Summary of Contents for WHTS914LSSA

Page 1: ...2820526520_EN 16 02 18 16 58 WHTS914LSSA Document Number Washing Machine User s Manual Lavatrice Manuale utente Wasmachine Gebruiker Handleiding...

Page 2: ...door Door can be opened a few minutes after the washing cycle ends In case of forcing the loading door to open the door and the lock mechanism may get damaged u Use detergents softeners and supplemen...

Page 3: ...r company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations u Do not wash the product by spraying or pouring water...

Page 4: ...complies with EU RoHS Directive 2011 65 EU It does not contain harmful and prohibited materials specified in the Directive 2 2 Package information Packaging materials of the product are manufactured f...

Page 5: ...time of the standard 40 C cotton programme at partial load min 190 Duration of the left on mode min N A Airborne acoustical noise emissions washing spinning dB 53 76 Built in No Height cm 84 Width cm...

Page 6: ...and flat floor that has sufficient load carrying capacity Do not place the product on the power cable Do not install the product in the environments where the temperature falls below 0 C Leaving a gap...

Page 7: ...y or bathtub A CAUTION Your drain house will be flooded if the hose comes out of its housing during water discharge Moreover there is risk of scalding due to high washing temperatures In order to prev...

Page 8: ...he appliance requirements Use of a Groud Fault Circuit Interrupter GFCI is recommended Power cable plug must be within easy reach after installation If the current value of the fuse or breaker in the...

Page 9: ...milk powder etc intensely must be shaken off before placing into the machine Such dusts and powders on the laundry may build up on the inner parts of the machine in time and can cause damage 4 2 3 Thi...

Page 10: ...rget to place the liquid detergent container into the main wash compartment compartment number 2 Choosing the detergent type Detergent type to be used depends on the fabric type and color Use differen...

Page 11: ...starch Put the liquid soda powder soda or the fabric dye into the softener compartment Do not use softener and starch together in a washing cycle Wipe the inside of the machine with a damp and clean c...

Page 12: ...ges recommended for heavily soiled clothes Prefer liquid detergents produced for delicate clothes Woolen and silk clothes must be washed with special woolen detergents Normally Soiled For example stai...

Page 13: ...s 1 2 3 4 5 6 7 8 9 10 4 3 2 Display symbols 1888 88 88 88C 0 a b c d e f g h i j k l m a Temperature indicator b Electrical connection c Steam indicator d Audio Warning indicator e No Water indicator...

Page 14: ...can be changed by the manufacturer company New selection patterns can be added or removed The spin speed of your machine may vary according to the programme this spin speed cannot exceed the max spin...

Page 15: ...woolen clothes Select the appropriate temperature complying with the tags of your clothes Use appropriate detergents for woolens The wool wash cycle of this machine has been approved by The Woolmark...

Page 16: ...the special spin profile of the programme tulles and curtains crease lesser C As their meshed texture causes excessive foaming wash the veils tulle by putting little amount of detergent into the main...

Page 17: ...dicator C It is possible that the recommended spin speed value is not the maximum spin speed that can be selected for the current programme 1888 88 88 88C 0 Press the Spin Speed Adjustment button to c...

Page 18: ...programme after the washing has started remains illuminated You can select or cancel the auxiliary functions whose frames are illuminated If the wash cycle has reached a point where you cannot select...

Page 19: ...the programme is completed at the end of the specified time you must press Start Pause button after adjusting the time 1888 88 88 88C 0 If you want to cancel End Time function press On Off button to t...

Page 20: ...symbol will flash on the display until the loading door is opened and will disappear when the loading door is opened 1888 88 88 88C 0 If the water level in the machine is not suitable when you press S...

Page 21: ...he countdown as CL 3 2 1 on the display is over CL On disappears from the display 4 3 14 Cancelling the programme The programme is cancelled when the machine is turned off and on again Press and hold...

Page 22: ...ch can be provided from authorized services Apply this procedure without any laundry in the product Before starting the programme put 1 pouch of special drum cleaning agent if the special agent could...

Page 23: ...roduct is not being used shut the tap shut remove mains pipe and drain the water inside the machine against any likely freezing CAUTION After each use turn off the water tap to which the mains hose is...

Page 24: ...akes in Draining hose might not be at adequate height Connect the water draining hose as described in the operation manual No water can be seen in the machine during washing The water level is not vis...

Page 25: ...ry was loaded in Do not load the machine in excess Load with amounts recommended in the Programme and consumption table Wrong programme and temperature were selected Select the proper programme and te...

Page 26: ...tener with detergent Wash and clean the dispenser with hot water Regular drum cleaning is not applied Clean the drum regularly For this please see 4 4 2 Too much foam forms in the machine Improper det...

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