27 / EN
Washing Machine / User’s Manual
Problem
Reason
Solution
It does not rinse well.
The amount, brand and storage conditions of the
detergent used are inappropriate.
• Use a detergent appropriate for the washing
machine and your laundry. Keep detergents closed
in an environment free of humidity and do not
expose them to excessive temperatures.
Detergent is put in the wrong compartment.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, machine
can take this detergent during rinsing or
softener step. Put the detergent in the correct
compartment.
Pump filter is clogged.
• Check the filter.
Drain hose is folded.
• Check the drain hose.
Laundry became stiff after
washing. (**)
Insufficient amount of detergent is used.
• Using insufficient amount of detergent for the
water hardness can cause the laundry to become
stiff in time. Use appropriate amount of detergent
according to the water hardness.
Detergent is put in the wrong compartment.
• If detergent is put in the prewash compartment
although prewash cycle is not selected, machine
can take this detergent during rinsing or
softener step. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
Laundry does not smell like the
softener. (**)
Detergent is put in the wrong compartment.
• If detergent is put in the prewash compartment
although prewash cycle is not selected,
machine can take this detergent during rinsing
or softener step. Wash and clean the dispenser
with hot water. Put the detergent in the correct
compartment.
Detergent might be mixed with the softener.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
Detergent residue in the detergent
drawer. (**)
Detergent is put in wet drawer.
• Dry the detergent drawer before putting in
detergent.
Detergent has gotten damp.
• Keep detergents closed in an environment free
of humidity and do not expose them to excessive
temperatures.
Water pressure is low.
• Check the water pressure.
The detergent in the main wash compartment got
wet while taking in the prewash water. Holes of the
detergent compartment are blocked.
• Check the holes and clean if they are clogged.
There is a problem with the detergent drawer valves.
• Call the Authorized Service Agent.
Detergent might be mixed with the softener.
• Do not mix the softener with detergent. Wash and
clean the dispenser with hot water.
Regular drum cleaning is not applied.
• Clean the drum regularly. For this, please see 8.2.
Too much foam forms in the
machine. (**)
Improper detergents for the washing machine are
being used.
• Use detergents appropriate for the washing
machine.
Excessive amount of detergent is used.
• Use only sufficient amount of detergent.
Detergent was stored under improper conditions.
• Store detergent in a closed and dry location. Do
not store in excessively hot places.
Some meshed laundry such as tulle may foam too
much because of their texture.
• Use smaller amounts of detergent for this type
of item.
Detergent is put in the wrong compartment.
• Put the detergent in the correct compartment.
Softener is being taken early.
• There may be problem in the valves or in the
detergent dispenser. Call the Authorized Service
Agent.
Foam is overflowing from the
detergent drawer.
Too much detergent is used.
• Mix 1 tablespoonful softener and ½ l water and
pour into the main wash compartment of the
detergent drawer.
• Put detergent into the machine suitable for the
programmes and maximum loads indicated in the
“Programme and consumption table”. When you
use additional chemicals (stain removers, bleachs
and etc), reduce the amount of detergent.
