Problem
Possible cause
Solution
Stored food was not wrap‐
ped.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Water flows inside the refrig‐
erator.
Food products prevent the
water from flowing into the
water collector.
Make sure that food prod‐
ucts do not touch the rear
plate.
The water outlet is clogged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
Attach the melting water out‐
let to the evaporative tray.
Temperature cannot be set.
The "Shopping function" is
switched on.
Switch off "Shopping func‐
tion" manually, or wait until
the function deactivates au‐
tomatically to set the tem‐
perature. Refer to "Shopping
function" section.
The temperature in the ap‐
pliance is too low/too high.
The temperature is not set
correctly.
Set a higher/lower tempera‐
ture.
The door is not closed cor‐
rectly.
Refer to "Closing the door"
section.
The food products' tempera‐
ture is too high.
Let the food products tem‐
perature decrease to room
temperature before storage.
Many food products are
stored at the same time.
Store less food products at
the same time.
The door has been opened
often.
Open the door only if neces‐
sary.
The Shopping function is
switched on.
Refer to "Shopping function"
section.
There is no cold air circula‐
tion in the appliance.
Make sure that there is cold
air circulation in the appli‐
ance. Refer to "Hints and
Tips" chapter.
Temperature setting LEDs
flash at the same time.
An error has occurred in
measuring the temperature.
Contact the nearest Author‐
ised Service Centre. The
cooling system will continue
to keep food products cold,
but temperature adjustment
will not be possible.
33