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7. TROUBLESHOOTING
This product complies with current safety regulations governing electrical equipment. For safety reasons, all tech-
nical inspections or repairs must be performed by qualified technicians in order to prevent hazardous situations for
users.
If the machine does not work, before calling the Service Centre and spending money unnecessarily, check that
the operations indicated in this troubleshooting table have been performed.
1
The machine does not start
Check that:
-
the plug is correctly fitted into the socket
-
the door is securely closed
-
the “Start-Pause” button has been pressed.
2
The tub does not fill with
water
Check that:
-
the plug is correctly fitted into the socket
-
the door is securely closed
-
the water tap is open
-
the water inlet filters are not clogged. Clean them as indicated in
paragraph 6.5.
-
the water inlet tube is not jammed or bent
3
No water appears to be in
the drum
No fault.
The water level is lower than the glass of the door because the new ma-
chines use less water though obtaining the same washing and rinsing re-
sults.
4
The water does not drain
Check that:
-
the drain hose is not twisted
-
the drain pump is not clogged. Clean it as indicated in paragraph 6.3.
5
The water does not drain
after final rinsing in deli-
cates and woollens wash-
ing programmes
This is envisaged by the washing programme (if the no-spin and stop with
tub full
option has been selected) to prevent fabrics from creasing.
To drain the water, proceed as described in the “End of programme”
paragraph.
6
The machine fills with wa-
ter and drains continuously
Make sure the end of the drain hose is not too low.
7
Strong vibrations during
spinning
Check that:
-
the machine has been properly levelled as described in paragraph
3.2
-
the machine is not too close to walls or furniture
-
the internal moving assembly has been released as described in
paragraph 3.1
8
Too much foam forms and
escapes from the tray
Check that:
-
the detergent is suitable for automatic machines and is not for hand
washing
-
no more than the quantities indicated in the manual are used
9
Water on the floor
Check that:
-
the unions of the water inlet hose are not loose
-
the end of the drain hose has not moved out of place.
10
Not all the fabric softener
enters the machine or too
much water remains in the
compartment
Make sure that the traps in the detergent tray are correctly positioned and
are not clogged. Clean them as indicated in paragraph 6.4.