Problem and alarm code
Possible cause and solution
The level of water inside the
appliance is too high.
• The lights related to the
programme buttons flash
15 times intermittently.
• An acoustic signal
sounds intermittently.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the right
height above the floor. Refer to the installation instruc‐
tions.
The appliance stops and
starts more times during op‐
eration.
• It is normal. It provides optimal cleaning results and ener‐
gy savings.
The programme lasts too
long.
• If the delay start option is set, cancel the delay setting or
wait for the end of the countdown.
• Activating
increases the programme duration.
Small leak from the appli‐
ance door.
• The appliance is not levelled. Loosen or tighten the adjust‐
able feet (if applicable).
• The appliance door is not centred on the tub. Adjust the
rear foot (if applicable).
The appliance door is diffi‐
cult to close.
• The appliance is not levelled. Loosen or tighten the adjust‐
able feet (if applicable).
• Parts of the tableware are protruding from the baskets.
The appliance door opens
during the wash cycle.
• The Dry Assist function is activated. You can deactivate
the function. Refer to "Basic settings".
Rattling or knocking sounds
from the inside of the appli‐
ance.
• The tableware is not properly arranged in the baskets. Re‐
fer to basket loading leaflet.
• Make sure that the spray arms can rotate freely.
The appliance trips the cir‐
cuit-beaker.
• The amperage is insufficient to supply simultaneously all
the appliances in use. Check the socket amperage and
the capacity of the meter or turn off one of the appliances
in use.
• Internal electrical fault of the appliance. Contact an Au‐
thorised Service Centre.
Once you have checked the appliance,
deactivate and activate the appliance. If
the problem occurs again, contact an
Authorised Service Centre.
For alarm codes not described in the
table, contact an Authorised Service
Centre.
WARNING! We do not
recommend using the
appliance until the problem has
been completely fixed. Unplug
the appliance and do not plug it
in again until you are certain
that it operates correctly.
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