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Instructions for the user

8. TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTION

The hob does not work.

- The hob is not wired in or the main

switch is not on.

- There is a power failure.
- The fuse or the magnetothermal

switch of the appliance has blown.

- The sensor buttons are locked

(control lock).

- The buttons are partially covered

by a damp cloth, a liquid or a
metal object.

- Switch on the main switch.

- Check power supply.
- Replace the fuse or reactivate the

magnetothermal switch of the
appliance.

- Unlock the sensor buttons (control

lock).

- Remove the obstacle.

The results of cooking are
unsatisfactory.

- Temperature is too high or too low. - Consult

cooking

guidelines.

The hob smokes.

- The hob is dirty.

- Food has spilled onto it.

- Clean the hob once cooking is

finished. Let it cool first.

- Use a larger saucepan.

The error code E2 is displayed and
an acoustic signal is temporarily
heard.

- The touch control buttons have

been activated due to food falling

on the hob, saucepans or other

objects.

- Clean the surface or remove the

object.

An E1 - E3 - E4 - E5 error code is
displayed

- There is a technical fault.

- Contact Technical Support.

The fuses or the magnetothermal
switch of the appliance are
repeatedly triggered.

- Call Technical Support or an

electrician.

There are cracks or fissures in the
hob.

- If cracks or fissures form, or if the

glass ceramic cooking surface
breaks, turn off the appliance
immediately. Disconnect the hob
from the power supply and call
Technical Support.

Summary of Contents for SE2321TE2

Page 1: ... automatic shutdown timer on some models only 46 6 12 Secondary menu Automatic control lock Showroom ECO logic 47 6 13 Cooking guidelines 48 7 CLEANING AND MAINTENANCE 49 7 1 Cleaning the glass ceramic hob 49 7 2 Weekly cleaning 49 8 TROUBLESHOOTING 50 9 INSTALLATION 51 9 1 Safety instructions for installing in kitchen units 51 9 2 Section cut from the work surface 51 9 3 Mounting 52 9 4 Hob seal ...

Page 2: ...AND PROTECTIVE FILMS APPLIED INSIDE OR OUTSIDE MUST BE REMOVED TAKE CARE NOT TO SPILL SUGAR OR SWEET MIXTURES ON THE HOB WHILE COOKING OR TO PLACE MATERIALS OR SUBSTANCES WHICH COULD MELT ON IT PLASTIC OR TINFOIL IF THIS HAPPENS TO AVOID DAMAGE TO THE SURFACE TURN OFF THE HEAT IMMEDIATELY AND CLEAN THE SURFACE WITH THE SCRAPER PROVIDED WHILE THE HOT PLATE IS STILL WARM IF THE GLASS CERAMIC HOB IS ...

Page 3: ...HED ON DO NOT USE THE HOB IF PYROLYSIS IS TAKING PLACE INSIDE ANY OVEN INSTALLED BELOW The manufacturer declines all responsibility for damage to persons or things caused by non observance of the above prescriptions or by interference with any part of the appliance or by the use of non original spare parts ...

Page 4: ...NEVER UNPLUG BY PULLING ON THE CABLE IF THE POWER SUPPLY CABLE IS DAMAGED CONTACT THE TECHNICAL SUPPORT SERVICE IMMEDIATELY AND THEY WILL REPLACE IT THE APPLIANCE MUST BE CONNECTED TO EARTH IN COMPLIANCE WITH ELECTRICAL SYSTEM SAFETY REGULATIONS DURING COOKING THE APPLIANCE BECOMES VERY HOT IN THE ZONE IN CONTACT WITH THE PANS TAKE CARE NOT TO TOUCH THE SURFACE OF THE HOB THE APPLIANCE IS INTENDED...

Page 5: ...RFACE FOR PLACING OBJECTS IF IT BECOMES IMPOSSIBLE TO TURN OFF THE HOB DUE TO A SENSOR FAULT IN THE CONTROL IMMEDIATELY DISCONNECT THE ELECTRICITY SUPPLY AND CALL TECHNICAL SUPPORT BE CAREFUL WHEN CONNECTING ADDITIONAL ELECTRICAL APPLIANCES CONNECTION CABLES MUST NOT COME INTO CONTACT WITH HOT COOKING ZONES NEVER PLACE FLAMMABLE READILY EXPLOSIVE OR DEFORMABLE OBJECTS DIRECTLY UNDERNEATH THE HOB D...

Page 6: ...s in the application of administrative sanctions The product does not contain substances in quantities sufficient to be considered hazardous to health and the environment in accordance with current European directives 3 2 Your environmental care Our product s packaging is made of non polluting materials therefore compatible with the environment and recyclable Please help by disposing of the packag...

Page 7: ...he new smell and to evaporate any humidity that may have accumulated during the manufacturing process This is necessary to ensure that the electronic circuits and the control keyboard work properly If the controls do not work properly after 30 minutes it means that not all the humidity has evaporated leave the hot plates on until all the humidity has evaporated and then turn off the hob To switch ...

Page 8: ... within the diameters traced on the glass The cooking zones are of the HIGH LIGHT type they turn on after a few seconds and the heating is adjustable using the controls on the front panel The cooking zones with two or three concentric circles allow double or triple heating either within the small circle or on both circles 5 1 Layout of the cooking zones 30 cm 60 cm 70 cm 90 cm hobs without a frame...

Page 9: ...g 9 P on some models only Roasting browning cooking maximum power 5 3 Advice on energy saving Below you will find advice on how to use your hob effectively and economically The diameter of the base of the saucepan must correspond to the diameter of the cooking zone When buying a saucepan check whether the diameter indicated is that of the base or the top of the container as the top is almost alway...

Page 10: ...ong period the electronics will have trouble cooling down if the room temperature is high To prevent the electronics overheating a device will trigger to cut power to the front cooking zones and and will flash If the electronic circuit board temperature does not reduce the device will cut power to all the cooking zones and will display on some models only Cooking can be resumed once the temperatur...

Page 11: ...panel The hob is controlled by means of the Touch Control sensor buttons Lightly touch a symbol on the glass ceramic surface The buzzer will sound to confirm every effective touch Function buttons ON OFF button this button is used to switch the hob on or off Control lock button activates or deactivates the control lock if pressed for 3 seconds Increase button increases the power level or cooking t...

Page 12: ...bol and the display will show or depending on the model This means that the hot plate is on at maximum power Press symbol or to increase or decrease the required power level If button is pressed when the hot plate is at maximum power the hot plate will switch off Press the button again to switch on the hot plate The selection will now be gradual from 1 to 9 or from 1 to P on some models only In po...

Page 13: ...lerator function This function can be used to reach the selected heating level more quickly The cooking zones will start at maximum power Once the selected power level is reached power is reduced 6 7 1 Activating the accelerator function Press buttons and simultaneously for the zone to be heated using the accelerator function will flash on the display Use buttons and to select a power level betwee...

Page 14: ... safety reasons button when at least one hot plate is on remains active The entire hob can be switched off at any time even if the lock is active 6 8 2 Deactivating the control lock Press button for at least 2 seconds the lighted dot above the symbol will disappear The controls are now unlocked and any button may be pressed 6 9 Residual heat If the cooking zone is still hot after being switched of...

Page 15: ...e buttons down to set the time more quickly Using the timer does not switch off the cooking zones but rather informs the user when the set time has run out The timer can be activated while the cooking zones are on or off 6 10 2End of set time At the end of the previously set time the hob will warn the user with a series of buzzers Press button to stop the buzzer 6 10 3Deactivating the timer To dea...

Page 16: ...button or hold the buttons down to set the time more quickly or select another hot plate using button If the timer is activated with no cooking zone active it will behave as described previously see 6 10 Timer on some models only 6 11 2Changing the set time Press the button until a lighted dot appears under the controls of the zone whose set time is to be changed Once the relevant zone is selected...

Page 17: ...ally adjust the power levels to stay within the set maximum power absorbed 2 8 or 4 kW To use the hob at maximum power set this mode to n 6 12 1Changing the settings in the secondary menu On first installing within two minutes of powering on the hob hold down buttons and for the first cooking zone the one near symbol The cooking zone display will show the number of the setting currently being modi...

Page 18: ...it and vegetables various cooking processes 6 To stew meat fish and vegetables simmer food make jams etc 7 8 To roast meat fish steaks and liver to sauté meat fish eggs etc 9 P To deep fry potatoes etc or bring water to the boil rapidly on some models only For best cooking results and energy saving only use containers suitable for electric cooking The bases of containers must be very thick perfect...

Page 19: ...iately Changes in colour do not affect the functioning and stability of the glass ceramic These are not alterations to the material of the hob but just residues which have not been removed and have then carbonised Shiny surfaces can form due to the bases of saucepans especially aluminium ones rubbing on the surface and due to the use of unsuitable detergents These are difficult to remove with stan...

Page 20: ... low Consult cooking guidelines The hob smokes The hob is dirty Food has spilled onto it Clean the hob once cooking is finished Let it cool first Use a larger saucepan The error code E2 is displayed and an acoustic signal is temporarily heard The touch control buttons have been activated due to food falling on the hob saucepans or other objects Clean the surface or remove the object An E1 E3 E4 E5...

Page 21: ...eration requires building and or carpentry work so must be carried out by a competent tradesman Installation can be carried out on various materials such as masonry metal solid wood or plastic laminated wood as long as they are heat resistant T 90 C Create an opening in the counter top with the dimensions shown in the figure keeping a minimum distance of A from the rear edge This appliance can be ...

Page 22: ...ontact with sharp or hot parts The manufacturer declines all responsibility for damage to persons or things caused by failure to comply with the above guidelines If there are other pieces of furniture lateral walls drawers etc dishwashers or refrigerators under the hob a double layer wooden base must be installed at least 30 mm from the bottom of the hob to avoid any accidental contact It must onl...

Page 23: ...air discharge If installed above an oven a space of at least 5 cm must be left between the hob and the top of the appliance installed below opens only on bottom opens on bottom and on rear 9 4 Hob seal To prevent leakage of liquid between the frame of the hob and the work surface place the seal provided along the entire outer edge of the hob before assembly Do not fix the hob using silicon as this...

Page 24: ...ob before cutting L mm X mm Y mm G mm H mm A mm B mm C mm 600 565 490 604 519 50 min 50 min 750 min 770 745 490 774 519 50 min 50 min 750 min After laying the adhesive sponge A on the glass surface see 9 4 Hob seal and after positioning and securing the hob fill the edges with insulating silicone B and wipe away any excess In the event the glass surface has to be removed cut the silicone using a c...

Page 25: ...ressing them horizontally into the appropriate space Then turn them upwards to fix them in place 9 7 Fixing using brackets Fix the hob to the unit using the appropriate brackets supplied To secure the hob correctly to the counter top tighten the brackets A in the appropriate holes on the sides of the casing Take care while securing with the brackets if tightened too much the glass may be strained ...

Page 26: ...THE INSTRUCTIONS IF THE HOB FAILS TO OPERATE AFTER CHECKING THAT YOU HAVE CARRIED OUT THE INSTRUCTIONS CORRECTLY DISCONNECT THE APPLIANCE FROM THE ELECTRICAL MAINS AND CONTACT YOUR NEAREST SERVICE CENTRE NEVER ATTEMPT TO REPAIR THE APPLIANCE RUN THE POWER CABLE UNDER THE UNIT TAKING CARE THAT IT DOES NOT COME INTO CONTACT WITH THE BOTTOM OF THE CASING OF THE HOB OR THE OVEN BENEATH IT IF THERE IS ...

Page 27: ...0 240 V 3 4 pole 4 x 2 5 mm H05V2V2 F 60 70 220 240 V 1N 3 pole 3 x 4 mm H05V2V2 F 90 220 240 V 1N 3 pole 3 x 6 mm H05V2V2 F Read the connection layout plate underneath the appliance or around the power cable with care Use H05V2V2 F cables resistant to at least 90 C The aforementioned power cables are sized taking into account the coincidence factor in compliance with standard EN 60335 2 6 ...

Page 28: ...58 Instructions for the installer 9 8 1 Terminal diagram The adjacent diagram illustrates the power supply terminal from below with no cables connected Terminals 4 and 5 must be connected at all times ...

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