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           BACnet Explorer Start-up Guide 

Page 36 of 37 

Appendix C Troubleshooting 

Appendix C.1. Kaspersky Endpoint Security 10 

If  Kaspersky Endpoint Security 10 is installed on the user’s PC,  the  software  needs to be modified to 
allow the PC to register bridges on FieldPoP.  

NOTE: 

This problem is specific to KES10, Kaspersky 2017 does not have this problem. 

To fix the problem, the BACnet Explorer (http://192.168.100.85/* i

Figure 48

)  must be set as a trusted 

URL to the "Web Anti-Virus"->"Settings" as shown below. 

 

 

Figure 47: Kaspersky ES10 Settings 

Figure 48: Web Anti-Virus Trusted URLs 

Summary of Contents for FS-BENG Series

Page 1: ...Document Revision 1 D BACnet Explorer Next Generation NG FS BENG X Start up Guide APPLICABILITY EFFECTIVITY Effective for all systems manufactured after June 2017...

Page 2: ...on Please call us for any technical support needs related to the FieldServer product Sierra Monitor Corporation 1991 Tarob Court Milpitas CA 95035 Website www sierramonitor com U S Support Information...

Page 3: ...e Password 15 5 4 Add Additional Users 15 5 5 Manage Users 15 6 Configuring the BACnet Explorer 17 6 1 Configuration 17 6 1 1 Network Settings 17 6 1 2 Local Settings BACnet 19 6 1 3 Remote Settings F...

Page 4: ...nding Page 21 Figure 22 FS GUI Common Network Settings 21 Figure 23 BACnet Explorer Page 22 Figure 24 Discovery Window 22 Figure 25 Device List 23 Figure 26 Device Sub items 23 Figure 27 Full Device S...

Page 5: ...485 port one Ethernet 10 100 port and supports Wi Fi network connection The FS BENG C model supports cellular connections as well as all ports and support offered by the FS BENG W model Additionally...

Page 6: ...Drawing NOTE The drawing above includes the cellular antenna and SIM card slot on the top side of the unit These only exist on the FS BENG C and not on the FS BENG W Figure 1 BACnet Explorer NG FS BE...

Page 7: ...he unit 2 2 Attaching the Antenna s Wi Fi Antenna If using the FS BENG W Wi Fi or FS BENG C Cellular Wi Fi models screw in the Wi Fi antenna to the front of the unit as shown in Figure 1 Cellular Ante...

Page 8: ...card must be purchased from an AT T Kore Telematics or Vodafone cellular provider to set up Cellular functionality and create a data plan for the ProtoAir Insert the SIM card into the Micro SIM card s...

Page 9: ...umber 4 DIP Switch is set to the left side Connect to the 3 pin connector as shown below The following Baud Rates are supported on the P1 Port 9600 19200 38400 57600 76800 3 1 1 1 Wiring RS 485 BMS RS...

Page 10: ...guring the BACnet Explorer via the Web App To connect the BACnet Explorer either connect the PC to the Explorer s Ethernet port or connect the Explorer and PC to an Ethernet switch Use CAT5 cables for...

Page 11: ...er up the Device Apply power to the device Ensure that the power supply used complies with the specifications provided Ensure that the cable is grounded using the FG or Frame GND terminal The BACnet E...

Page 12: ...to the BACnet Explorer using the Toolbox click on the plus icon and enter the IP Address or enter the Internet IP Address into a web browser 5 1 Using the FieldServer Toolbox Install the Toolbox appli...

Page 13: ...and input the BACnet Explorer s IP Address The Default IP Address of the BACnet Explorer is 192 168 1 24 Subnet Mask is 255 255 255 0 If the PC and the BACnet Explorer are on different IP Networks ass...

Page 14: ...alid user information has been entered and the Log In button is clicked NOTE The FieldPoP tab see Figure 9 allows users to connect to FieldPoP Sierra Monitor s device cloud solution for the IIOT Field...

Page 15: ...right corner of the window to exit the Profile Settings window 5 4 Add Additional Users Once in the Profile Settings window fill in the username the two password and role fields NOTE An administrator...

Page 16: ...ple fields that allow editing of user information Select the action to perform o Reset user password Fill in the two password fields and click the Reset Password button o Change user role Select the d...

Page 17: ...he bottom of each page function Button Definition Save Click to save settings Saving will require the device to be restarted Reset Click to clear the current settings before saving if settings have be...

Page 18: ...8 of 37 Scroll down to view and edit the Wi Fi Client Wi Fi Access Point and Cellular Settings NOTE Cellular Settings only available on FS BENG C models Figure 16 Network Settings Page WiFi Client WiF...

Page 19: ...ss Legal values are 0 127 must be unique on the physical network Max Master The highest MAC address to scan for other MS TP master devices The default of 127 is guaranteed to discover all other MS TP...

Page 20: ...abled checkbox under the Foreign Device Registration section of the BACnet Settings Enter the Remote BACnet Router s externally mapped IP Address and BACnet IP Port to the appropriate Foreign Device R...

Page 21: ...ick Setup then Network Settings in the Navigation panel Then click the Common tab Select the desired option from the Primary Connection drop down menu Click Update Common Settings then click on System...

Page 22: ...net Explorer page 7 1 Discover the Device List To discover the devices connected to the same subnet as the BACnet Explorer click the Discover button binocular icon This will open the Discovery window...

Page 23: ...a green message to appear in the upper right corner of the browser to confirm that the action is complete 7 2 View Device Details and Explore Points Parameters To view the device details click the blu...

Page 24: ...ing the device directly in Figure 27 50001 and click the Explore button or double click the device object o Now additional device details are viewable however the device can be explored even further C...

Page 25: ...cted since the last explore simply press the Refresh button that appears on the upper right side of the screen when highlighting individual properties to refresh all the values NOTE The Explorer Searc...

Page 26: ...me object description etc however this is not recommended because the BACnet Explorer is a discovery tool not a Building Management System BMS To edit the present value select it in the property listi...

Page 27: ...Start up Guide Page 27 of 37 A check will appear inside the save button and the window will close When the BACnet Explorer page appears the present value will be changed as specified Figure 32 Update...

Page 28: ...llow the instructions below When viewing the expanded device properties on the BACnet Explorer page click the checkbox under Monitor for any property to track Once all properties are selected for that...

Page 29: ...window Select the type of logging for the data point and set the logging interval COV threshold value or COV max scan time as they apply Click Save to set the data logging settings and move on to Sec...

Page 30: ...ick the checkbox next to the data element to graph o Any combination of elements can be selected NOTE A data element is only visible when it is set for data logging as shown in Section 7 4 Click Submi...

Page 31: ...blue dot To view a graph of only select dates time frames move the cursor towards the miniature version of the graph that is shown just below the full size graph Hover the cursor over the miniature gr...

Page 32: ...g and dragging the wedge markers on either side of the highlighted portion of the miniature graph To go back to the full graph click on any faded portion of the miniature graph NOTE The data selected...

Page 33: ...lowing two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation NOTE This equipment has...

Page 34: ...signed to work together Forcing this situation would create extremely difficult to diagnose problems Appendix B 2 Understanding BACnet BBMD and NAT Routing The BACnet Explorer does not support NAT rou...

Page 35: ...they know them The only reachable address is the BBMD itself so this must also act as a BACnet Explorer to forward traffic to the intended device When this is done the destination device s IP Address...

Page 36: ...he software needs to be modified to allow the PC to register bridges on FieldPoP NOTE This problem is specific to KES10 Kaspersky 2017 does not have this problem To fix the problem the BACnet Explorer...

Page 37: ...on or on which original identification marks have been removed or altered This Limited Warranty also will not apply to interconnecting cables or wires consumables or to any damage resulting from batte...

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