PTE-50-CET
Sheet 45
6.
TECHNICAL ASSISTANCE, AFTER SALES SERVICE AND
WARRANTY
6.1.
WARRANTY
Our warranty expresses the confidence we have in our products, based on the reliability and functions
that are expected by our clients.
The warranty covers the repairs and/or replacements of components, which are faulty without costs.
The software designed by EUROSMC, either installed in the product or in the computer, is guaranteed
of programming instruction failures.
Period: All products made by EUROSMC are guaranteed for a period of one year from the date and/or
day reflected in the warranty, which is included with the unit.
EUROSMC will repair or replace any abnormal function or defects in our product that were not
provoked by the following, which may cause the warranty to be revoked:
•
Improper use of the product, incorrect connections or operations not specified or explained in
this
Instruction Manual
.
•
Any manipulation of the product, repairs, adjustments, or changes, made by unauthorized
persons.
•
The use of the product outside its specifications.
6.2.
AFTER SALES SUPPORT
EUROSMC offers the supply of materials and components in all our products for 3 years after the
product is no longer manufactured. We offer our technical support for a 5-year period.
6.3.
OTHER EUROSMC PRODUCTS
For more information of our product range, please consult our local representative or us. Generally we
manufacture the following:
•
Relay testing equipment for voltage, current, frequency and synchronizing relays.
•
Portable
timers.
•
Alternating current test equipment.
•
Current
supplies.
•
Systems to test MCB's.
•
Voltage and current regulation equipment.
