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Confirm that you have a good link light on the Gateway’s port to which this computer is
connected. If not, please try another cable.
If you have a good link light, please open up a DOS window as described in section A.1 and type
“ipconfig /renew” (without the quotes)
If you are still unable to get an IP Address from the Gateway, reinstall your network adapter. If
anti-virus software is running on your computer, disable it before reinstalling the network
adapter. Please refer to your adapter manual for instructions.
B.3 | I have another IP Address displayed
If you have another IP address listed, then the PC may not be configured for a DHCP
connection. Please refer to
Chapter 4 | Configure your Computer
for information.
Once you have confirmed your computer is configured for DHCP, follow the steps below.
1.
Open a DOS window as described above.
2.
Type “ipconfig /release” (without the quotes)
3.
Then type “ipconfig /renew” (without the quotes)
Once you are able to get a valid IP address from the Gateway, you can now access the web-
based Administration pages.
If you still are not getting an IP address from the Gateway, please reset the hardware as
outlined in Chapter 2 and follow the steps outlined in this appendix again. Note: all configured