SMC Networks EZ Connect SMC8011CM User Manual Download Page 28 | Manualshive

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V

IEWING

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ODEM

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TATISTICS

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Help Info

The Help page provides an overview of the Configuration Manager, and
brief troubleshooting information.

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Summary of Contents for EZ Connect SMC8011CM

Page 1: ...40 Mbps downstream 10 Mbps upstream Always on digital connection DOCSIS 1 1 certified Supports all Windows systems through its Ethernet connection USB support for Windows 98 ME 2000 XP Built in support for SNMP Network Management Supports USB and Ethernet concurrently Supports up to 17 users if allowed by service provider User Guide SMC8011CM ...

Page 2: ...38 Tesla Irvine CA 92618 Phone 949 679 8000 EZ Connect Ethernet USB Cable Modem From SMC s EZ line of award winning workgroup LAN solutions October 2002 ...

Page 3: ...t from its use No license is granted by implication or otherwise under any patent or patent rights of SMC SMC reserves the right to change specifications at any time without notice Copyright 2002 by SMC Networks Inc 38 Tesla Irvine CA 92618 All rights reserved Printed in Taiwan Trademarks SMC is a registered trademark of SMC Networks Inc Other product and company names are trademarks or registered...

Page 4: ...es these newer technologies At that point the obsolete product is discontinued and is no longer an Active SMC product A list of discontinued products with their respective dates of discontinuance can be found at http www smc com index cfm action customer_service_warranty All products that are replaced become the property of SMC Replacement products may be either new or reconditioned Any replaced o...

Page 5: ...CIDENT FIRE LIGHTNING OR OTHER HAZARD LIMITATION OF LIABILITY IN NO EVENT WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE SHALL SMC BE LIABLE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE LOSS OF BUSINESS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTIO...

Page 6: ... the following measures Reorient the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Industry Canada Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from di...

Page 7: ...ly system according to EN 61000 3 3 1995 Immunity Product family standard according to EN 55024 1998 Electrostatic Discharge according to EN 61000 4 2 1995 Contact Discharge 4 kV Air Discharge 8 kV Radio frequency electromagnetic field according to EN 61000 4 3 1996 80 1000 MHz with 1 kHz AM 80 Modulation 3 V m Electrical fast transient burst according to EN 61000 4 4 1995 AC DC power supply 1 kV ...

Page 8: ...nnecting the Modem 7 Wiring for Multiple Users Optional 9 USB Installation in Windows 98 ME 2000 XP 9 Ethernet Installation in Windows 10 Making a Connection to the Ethernet Port 13 Viewing Modem Statistics 15 Status 15 RF Signal 16 Addresses 17 Configuration 18 Log Message 19 Help Info 20 Troubleshooting 21 Port and Cable Assignments 23 Straight Through Cable 24 Crossover Cable 24 Specifications ...

Page 9: ...with higher levels of service for particular kinds of traffic e g multi media services voice over IP It also features built in support for SNMP network management DHCP HTTP services enable easy local or remote cable modem monitoring diagnostics and configuration by end users or cable operators The data transmission rate on the cable connection is asymmetric it provides a higher data rate in the do...

Page 10: ...lways on digital connection eliminates dial up delays and provides transparent Internet access when initiating a network request Compatibility with cable suppliers is ensured by DOCSIS 1 1 compliance USB support for Windows 98 ME 2000 XP systems Supports USB and Ethernet concurrently Supports up to 17 users if allowed by your service provider ...

Page 11: ...able 9 VDC Power Adapter Quick Installation Guide 1 SMC8011CM Driver and Documentation CD Immediately inform your dealer in the event of any incorrect missing or damaged parts If possible retain the carton and original packing materials in case there is a need to return the product Please insert your Documentation CD to register your product or register on SMC s Web site The EZ Connect Ethernet US...

Page 12: ...C features to operate For a USB connection A PC equipped with a USB port Windows 98 ME 2000 XP The computer must be configured with the TCP IP protocols For an Ethernet connection A computer with a 10 100 Mbps Ethernet connection The computer must be configured with the TCP IP protocols ...

Page 13: ...vice provider LED Functions The EZ Connect Ethernet USB Cable Modem has six LEDs on the front panel The operational status of the modem is indicated by the LED conditions listed below LED Color Status Description LAN Green On A PC is connected to the cable modem U S Yellow On Upstream channel acquired Flashing Acquisition of upstream channel in process D S Green Flashing Data transmission through ...

Page 14: ...nd other relevant network information such as netmask router and DNS servers This information is supplied in the form of a DHCP lease and is usually only valid for a specific amount of time set by the DHCP server administrator DHCP Server The DHCP service supports computers attached to the cable modem It assigns up to a maximum of 17 IP addresses from a fixed range running from 192 168 100 2 18 RD...

Page 15: ...ct Ethernet USB Cable Modem contact your cable service provider and check the following points Be sure that your service provider supplies a two way data link Check that they have set up an Internet access account To do this you will need to provide information such as the cable modem MAC address You will find this information on the label on the base of the modem Power Socket Cable Connector RJ 4...

Page 16: ...page 9 1 Connect a splitter to the cable jack 2 Connect a 75 ohm coaxial TV cable between the splitter and the cable connector at the back of the modem Ensure that you do not bend the exposed center wire of the connector Tighten both connectors by hand 3 Connect the modem to a surge protected power source 4 Connect the modem to a computer using the USB connection See USB Installation in Windows 98...

Page 17: ...r up to 17 users Multiple users are connected to an Ethernet hub or switch which is attached to the SMC8011CM USB Installation in Windows 98 ME 2000 XP 1 Insert the square B type USB plug of the USB cable into the USB port at the back of the modem and the rectangular A type USB plug into the USB port at the back of the computer PC Cable TV Jack Splitter TV 9 VDC Power Adapter Cable Modem Ethernet ...

Page 18: ...he EZ Connect Ethernet USB Cable Modem to a computer through the Ethernet port the computer must have an Ethernet network adapter card installed and have the TCP IP protocols configured Carry out the following steps to check that the computer s Ethernet port is correctly configured Windows 98 ME You may find that the instructions in this section do not exactly match your version of Windows This is...

Page 19: ...ss tab and then click Obtain an IP address automatically Click OK 9 Windows may need your Windows 95 98 Me CD to copy some files After it finishes copying it will prompt you to restart your system Click Yes and your computer will shut down and restart Windows 2000 1 Select Start Settings Network and Dial up Connections 2 Double click Local Area Connection 3 Click Properties 4 Select TCP IP from th...

Page 20: ...he connection for this device 4 On the connection status screen click Properties 5 Double click Internet Protocol TCP IP 6 Select Obtain an IP address automatically and Obtain DNS server address automatically Click OK or Close to close each window The EZ Connect Ethernet USB Cable Modem will now automatically assign an IP address to your computer TCP IP Configuration Setting IP Address ____ ____ _...

Page 21: ... Make sure you have installed a 10 100BASE TX network adapter card in the PC 2 Prepare straight through shielded or unshielded twisted pair cables with RJ 45 connectors at both ends Use 100 ohm Category 3 4 or 5 cable for a 10 Mbps Ethernet connection or 100 ohm Category 5 cable for a 100 Mbps Fast Ethernet connection 3 Connect one end of the cable to the RJ 45 port of the network interface card a...

Page 22: ...rt a phone jack connector into any RJ 45 port Use only twisted pair cables with RJ 45 connectors that conform with FCC standards Notes 1 When connecting to a hub or switch that has MDI X ports use crossover cabling Refer to Port and Cable Assignments on page 23 for a description of crossover cable 2 Make sure each twisted pair cable does not exceed 100 meters 328 feet ...

Page 23: ...leshoot the modem connection in the event of connection problems The default Ethernet Web server IP address is http 192 168 100 1 The EZ Connect Ethernet USB Cable Modem DHCP server will automatically assign connected PCs an IP address from the DHCP IP address pool Status The Status page provides information about the startup process of the EZ Connect Ethernet USB Cable Modem ...

Page 24: ...VIEWING MODEM STATISTICS 16 RF Signal The RF Signal page provides information about the current Downstream and Upstream signal status of your EZ Connect Ethernet USB Cable Modem ...

Page 25: ...s information about the servers your EZ Connect Ethernet USB Cable Modem is using If the cable modem did not connect to the Cable Modem Termination System CMTS or Customer Premise Equipment CPE it will show the default values displayed on this screen ...

Page 26: ...vides information about the cable modem settings of the EZ Connect Ethernet USB Cable Modem If you want to reset to the default values click Reset SMC8011CM Note To access the configuration interface enter the user name SMC with the default password SMC and click Login ...

Page 27: ...OG MESSAGE 19 Log Message The Logs page displays the last 300 events in memory If over 300 events are recorded the older entries will be dropped To see new events press the Refresh button on your browser ...

Page 28: ...VIEWING MODEM STATISTICS 20 Help Info The Help page provides an overview of the Configuration Manager and brief troubleshooting information ...

Page 29: ...able connections for possible defects Replace the defective cable if necessary Verify that the modem and computer are powered on If the power source has a switch ensure that it is switched on Check the power outlet by connecting another device that is functioning properly Check the power cord with another device Power off the modem wait for 20 seconds and then power back on Close down your compute...

Page 30: ...twork adapter s connector Make sure the correct network card driver is installed for your operating system If necessary try reinstalling the driver Make sure the computer and other network devices are receiving power If you suspect a power outlet to be faulty plug another device into it to verify that it is working If the network adapter s speed or duplex mode has been configured manually check th...

Page 31: ...n the modem is an MDI X port which allows straight through cable connections to PCs and to hubs and switches with MDI ports In straight through cable pins 1 2 3 and 6 at one end of the cable are connected straight through to pins 1 2 3 and 6 at the other end of the cable For connection to hubs or switches which have MDI X ports a crossover cable must be used Pin MDI X Signal Name MDI Signal Name 1...

Page 32: ...ight through Crossover Cable If the twisted pair cable is to join two ports and either both ports are labeled with an X MDI X or neither port is labeled with an X MDI a crossover must be implemented in the wiring Straight Through RJ 45 Pin Assignments End 1 End 2 1 RD 1 TD 2 RD 2 TD 3 TD 3 RD 6 TD 6 RD Crossover RJ 45 Pin Assignments End 1 End 2 1 TD 3 RD 2 TD 6 RD 3 RD 1 TD 6 RD 2 TD ...

Page 33: ... length 1 5m 5 ft Ethernet 10BASE T Cat 3 4 or 5 UTP cable Fast Ethernet 100BASE TX Cat 5 UTP Cable F type female 75 ohm connector to CATV coaxial cable PC Requirements Host Interface USB Specification 1 1 or up System Requirements USB Windows 98 ME 2000 XP Standards Conformance DOCSIS 1 1 Modulation Downstream 64 QAM 256 QAM receive Upstream QPSK 16 QAM transmit ...

Page 34: ...0 5120 Kbps QPSK 640 10240 Kbps 16QAM Frequency Range Downstream 88 MHz 860 MHz Upstream 5 MHz 42 MHz Bandwidth Downstream 6 MHz Upstream 200 kHz 400 kHz 800 kHz 1 6 MHz 3 2 MHz Signal Level Downstream Single Channel 15 dBmv 15 dBmv Total 30 dBmv Upstream 8 dBmv 58 dBmv QPSK 8 dBmv 55 dBmv 16 QAM ...

Page 35: ...negotiation 1 F type female 75 ohm connector LEDs PWR ETH LINK Cable ACT Cable STS ETH USB ACT Dimensions 22 86 x 5 08 x 15 75 cm 9 0 x 2 x 6 2 in Weight 700 g 24 69 oz Input Power 9 VDC 1 A Power Consumption 16 Watts maximum Environmental Temperature 0 40 C 32 104 F Humidity 10 95 non condensing Certification Immunity EN 61000 4 2 3 4 5 6 8 11 Emissions FCC Class B CISPR Class B EN 61000 3 2 3 Sa...

Page 36: ... 12 33 Fax 39 02 739 14 17 Benelux 31 33 455 72 88 Fax 31 33 455 73 30 Central Europe 49 0 89 92861 0 Fax 49 0 89 92861 230 Switzerland 41 0 1 9409971 Fax 41 0 1 9409972 Nordic 46 0 868 70700 Fax 46 0 887 62 62 Northern Europe 44 0 118 974 8700 Fax 44 0 118 974 8701 Eastern Europe 34 93 477 4920 Fax 34 93 477 3774 Sub Saharian Africa 27 11 314 1133 Fax 27 11 314 9133 North Africa 34 93 477 4920 Fa...

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